Starbucks

BEWARE THE STAFFS, I ORDERED VENTI GREEN TEA FRAP BUT THEY GIVE ME GRANDE SIZE AND STILL FIGHT WITH ME, IT HAPPENED 2 TIMES
First of all, here are the size options: tall (12 ounces), grande (16), venti (24), and trenta (31)
I ordered venti green tra frapp but they give me grande size and still fight with me. I told them, that is grande sive not venti but they still make a statement seriously, that’s venti. Actually, I am a gold member since 2011 — now is 2015 I never see some thing like this before and they do that in purpose. That’s what I don’t like. It’s unfaithful for your career and for your customers.
It was happenned to me twice, the first one was in October 2013, and the other one was in Febuary 2015 from 3 different barisstas. I tell everyone just to beware, and next time if I will order any drink from this location, I will bring the tumbler my own.
One more thing, one time in 2013 I ordered red ice tea, trenta size, one of the barissta try to save cost by put less red tea and and more ice water to try to save cost for the ice tea which is taste too flat for the expensive price.
And one of the barissta overcharged me again for the refilled for the second ice tea for gold card member. It was happened 3 times for the same lady that intended to give me the wrong size of Grean tea frepp in October 2013.
In general, this location not produced any good quality of Starbucks, always let customer wait for too long, dirty table, food shelf and snacks very dusty and look very dirty, never refilled any half and half milk, never refilled sugar or napkin or handle sleeve. Beverages does not tasty, always taste flat and for regular hot coffee, they’re always out of regular hot coffee and let customer wait for too long like 10 minute for brew the new one.
I been there since they was open until now and never see any improvement from them so I will not say anything.

This Starbucks is located inside the Target at the Ithaca Mall. There is a decent sized seating area in front of the counter area, but no window seating area at this Target Starbucks location.
This location offers the full menu of hot drinks, lattes, espressos, cappucinos, macchiatos, iced drinks, and frappuccinos. A limited selection of cold bottled drinks, sweets & baked goods and breakfast sandwiches are offered here, but no salads or protein boxes at this location. Ground coffee and cups/​mugs sold here too.
While traveling through the area as part of a long road trip, I stopped at the Ithaca Mall for a break and headed over to the Target Starbucks for a grande dark roast coffee. I did not feel like venturing into the Downtown Ithaca for Starbucks (stand alone store). The place was quite busy on a Saturday and the service here was prompt. However, the creamer/​sugar station needed some TLC, which was a mess with trash overflowing out of the center receptacle and the counter top was not wiped clean. Other than that, the coffee I had was good enough to keep me alert for my next leg of my road trip over to Elmira.
Free Target Wi-​Fi offered here.