Patterson’s

Fast, friendly and honest: I had my vehicle come up for its NYS inspection for the first time, so I called Patterson’s to book an appointment. They were entirely professional and courteous throughout the whole process, found a time that suited me, had the work done within 90 minutes and kept me informed of any updates by text. Highly recommended.

Rude and overpriced. Asked a couple of questions and was given indirect condescending answers.

I’ve gone to Pattersons a few times. Mostly to excellent reviews. Most recently however I brought my car in for a few issues. One of them was the fixing of my windshield wipers (which engaged as soon as I hit a bump). They installed a new windshield washer switch into my steering column. The total cost was $ 273 for that material and labor. I picked up the car and the windshield wipers still engaged as soon as I hit a bump. Told Pattersons and brought it back in. A day later I get a call asking me to come down because they can’t get the wipers to engage when they hit a bump. I was VERY skeptical because these things engaged ALL THE TIME… didn’t even have to be a major bump. I had a hunch they were trying to dupe me. They were. They didn’t want to refund the amount they already put into it obviously. It was easy to figure this out after talking to a couple parties there and seeing that their stories didn’t quite match up. Long and short of it is that when pushed, they tried to lie. I won’t ever go back, despite earlier positive outcomes with them. Sorry.

I stupidly hit a curb and my splash guard was hanging down. I brought it in and they fixed it within a half hour for me to get to class on time! They showed me what they did, and there was no judgment for my poor driving. Highly recommend!

I’ve gotten a couple oil changes here. They have always gotten the work done on time, and haven’t tried to add any charges afterward. Seem like nice guys.