Kwon’s Custom Design & Custom Fitting

The location of this tailoring service is convenient for me. The service is average. I have brought slacks and causal clothes here for many years and have been generally satisfied. As a rule, I would come back here for simple alterations (i.e. hemming pants), but not quite sure about anything else. I recently took a dress in to be measured and she adamantly claimed that the alteration I requested was «not possible» because it would change the look and fit of the garment (which is actually what I wanted). Wasn’t very receptive to my wishes on that occasion, so I took it elsewhere and got it fixed. Mixed feelings… Price is OK most of the time, but wait time is at least a few weeks and there is no phone call when your order is ready.

Margarita tailored my homecoming dress 3 years ago. They did a great job — she was friendly and extremely helpful with offering solutions on any problems I had with the fit of my dress. A year ago, I decided to shop around before hemming my prom dress. I went into Kimberley’s who quoted me around $ 75. I then went in to get a quote from Margarita and she told me she wanted to see me in the dress before offering a quote. So I put on the dress and she quickly began marking my dress with chalk! I asked her once again how much it would cost to get it hemmed and she quoted me over $ 120 because the dress «had lots of fabric.» My dress was a typical chiffon floor length dress. I told her that that was simply too much and she began to argue with me. Unconvinced, I told her that I would take the dress elsewhere where I had been quoted less. She was seriously ticked off. She hastily began to wipe off the chalk marks on my dress which left black stains in place. If I hadn’t had to have hemmed that part of the dress off, I would’ve been more mad. Overall, terrible experience from the one I had 3 years ago. Rude and expensive.

This shop has gone downhill. I started going here about 7 years ago, and had great service. Two weeks ago, I went in for some fairly routine alterations, and noted the woman at the counter who was trying to get her pants back. She was at the point of taking them altered or not altered. It didn’t seem like a good situation, but those things can happen. So I went ahead with my alterations request. They told me it would be about a week, I came back about two weeks later. On my first visit to pick them up, they said they weren’t ready, but would be ready in about an hour. On my second visit (the next day), they couldn’t find my items, and when they did finally locate my items, the top was done poorly. I waited while they fixed the top right then and there. I handed the woman my credit card, and she told me that they only take cash or check. This was the first I’ve heard of that policy. I just went in — the third trip to pick them up — and finally got my items. $ 36 to hem pajama pants and take in a blouse. The prices are relatively expensive, the multiple trips are inconvenient, and the results are only so-​so.

Rude. I watched them berate the customer in front of me, then they curtly told me I had not paid in advance, though there are large signs saying pay in advance is required. I HAD paid in advance. They then found that they had the wrong tag on my item and discovered that, lo!, I paid in advance. No apology. They also did not make the required repair to shorten the sleeves on a blouse, saying it couldn’t be done. I got my refund and took the blouse to Fit-​Rite in Factoria and had the sleeves shortened as desired for less that Margarita would have charged if they had the skills.

Honest and fast
I took in a minor task, shortly after the holiday. I needed snaps but on a garment. She asked me if I sewed, because I could save myself the money. Yes, I sew but just did not have the time. She gave me a commit date of a little more than a week. I received a phone call three days later that the job was done. And it was done with forethought on the placement of the snaps. I will definitely go back.

I was not impressed. The work got done but the hem was not even and when i pointed it out i was told «okay, i fix it» but there was no apology. I think they just hoped I wouldn’t notice … I won’t return even though it is the closest to my home. :(

Highly recommend her great service. I walked in to repair my coat and could not be more pleased with her customer service and quality of the work.
If you need a seamstress/​tailor in Issaquah/​Samammish, this is the place.

Margarita altered my wedding gown for me back in 2001. This year, 2011, she is doing the same for my sister-​in-​law. My gown was altered from a 10 to a 4 and about the same for my sister-​in-​law. Margarita does wonderful work with gowns, in particular, she has to alter the dress bottom by hand, layer by layer to get the right length for my sil. I recommend her.

I agree with the previous review (Gerry J) but I gave them another star because I’ve used a few other tailors with less than stellar results. Yes, they only take cash or check, and yes, they are a little pricey. But pants that fit correctly that were once more than a whole size too big are a good thing!

Pricey, but effective.
I have gone here a couple times. What can you really say about a seamstress? Either they do their job or they don’t. They do their job. And they do it well, if not fast.
The average is a week turnaround. The prices are about $ 15 a pair of pants to be hemmed. They may not speak English well, but they understand just fine.
If you use them, I recommend keeping your ticket. When I was in there getting fitted, a pretty blonde girl came in to pick up her things. Because she forgot her ticket, like a Range Rover driving mom is wont to do, it took as long to pick up her clothes as it took me to fit three pair of pants.
Of course they only take cash or check. A lesson I learned when I picked up my clothes. Fixed with a short walk over to the Wamu next store.
They do a good job, but because of the price I need to learn how to use my sewing machine.