Omega Home Improvements Inc

I got a call one night from Omega saying they were doing work in my neighborhood and wanted to know if we planned on getting new siding, windows, etc in the next year. I said, yes to the windows as my house could use an upgrade. They set up an appointment for us the next day, on a Friday night, and we were told that it would be 30 minutes…
When the salesman showed up, he acted like our new best friend. He measured the windows, was very personable, etc. When we explained after a half hour that we had somewhere to be and were told that this would only be 30 minutes, he said that they hired some new call people, and it wouldn’t be much longer. After getting windows and his whole kit out of the car and coming in, we had to see the whole demo of how great their windows are.
Then, came the lovely sales dance. (Mind you, almost two hours after the appointment was supposed to be over…) We were given a quote of $ 18,000 for 20 windows. BUT then there was a rebate offer for $ 1,500. When we weren’t sold, then came another $ 500 off. When we still weren’t convinced, then another 20% came off… In the end, the price came down to about $ 11,500. Since we were running so late, I asked if we could get an answer back to him in the morning. However, I was told once he walked out of the door, it went back up to $ 18,000, no discounts. He claimed it was a state law (trust me, it isn’t) that if we didn’t sign then, the deal was gone.
He continued to try many different techniques to get us to sign (only have to buy 5 windows, just sign the paperwork for financing, etc.) I get it– he is a sales guy. But when I 100% said no, we are not signing tonight, the switch flipped. His demeanor changed and his whole nice attitude was gone. He told me that he couldn’t believe that me, being someone in the building industry, wouldn’t understand what a deal he was offering us.
Funny, but I didn’t call them– they called me. I just wanted a quote on windows, and didn’t know I would have to sign that very night, when the girl on the phone asked if I planned to do any renovations in the Next Year, and that the quote would be valid for a year (the $ 18,000 one, not the $ 11,500)
I understand that he was a sales guy, this is the dance they do. But after an extra 2 hours that I wasn’t expecting to sit there, I walked away feeling frustrated and annoyed. All because I wouldn’t write a $ 4,000 check (30% deposit) after talking to this guy for an hour or so, he insulted my intelligence for not taking the overpriced deal.
I can’t speak for the quality of their work, because after this sales meeting, I won’t be calling them to replace my windows.