Mimi Nail Salon

Have been here before without a problem, but will not be going back now. Came in for a pedi only. Had only one employee working. One customer in pedi chair and one getting nail tips ahead of me. Wasnt in a major rush so I waited. I specifically said classic pedi, pointed to it on upper left of price list, which she saw and repeated back to me. When almost done with pedi, Second employee came in. She said something to her in another language. After a few minutes, the second employee put a pillow in my lap and a bowl of water at my hand. Ok? She was on her phone and started doing something to my hand. Started to think that maybe because of my «inconvenience», they were throwing in a complimentary mani (rarely get). The girl kept wanting to paint my fingernails a color and I kept refusing (can’t because of work). at register my $ 25 pedi came out to $ 37, rang up by employee I started with. I clearly pointed out that I’d asked for a pedi only and pointed to same place on list and that’s all I signed up for. Oh that was for mani and pedi. That’s not what I asked for. i thought you were doing it for my inconvenience? ! So she said she’d do it for $ 30. Still more than $ 25 on list. So she recharged card and wanted me to sign new slip. I then asked where the slip was for the refund of the first charge so that it did not end up being over $ 67 for a pedicure. Only then did She take the card back and process refund and she almost took the receipt showing where it was charged correctly. After leaving I, I should have taken very first receipt too. Bank shows charge and refund, I just hope it doesn’t show up a third time. That was very sheisty!

I have gotten my nails done here in the past and loved them. After the experience I had last week, I will NEVER go back! I got my upper lip and brows waxed for a whopping $ 16.
The first lady was nice but dripped the wax on my face and it hurt. After examining her work I let her know there were several hairs left behind (my brows didn’t even look like they had been waxed) she went back over a few spots with unsanitized tweezers she grabbed from a drawer. She didn’t even bother trimming them. I was fed up with pointing out spots she had missed, paid and left. BIG MISTAKE. I looked in my car mirror and noticed they still looked crappy for the price I paid so I decided to give the salon a call and ask for a refund.
They refused to refund me until I came and proved to them what my eyebrows looked like. So I turn around and go back in and the manager asked me to go to the back so she could see. I go back there and she sits me down and begins tweezing my eyebrows again! I told her I have tweezers at home that can do the same thing and that I didn’t have time to do it. She ignored my request and she tells me she just wants to make me happy. I let her know the only thing that will make me happy is a refund which she refused to do.
Long story short no point in going here. They could care less if the customer is happy as long as they get paid. I recommend going next door to get threading instead! Cheaper and way more thorough job!

I’m visiting in Dallas with my 11 &13 yr old daughters.
We made an appt for mani/​pedis with my sister-​in-​law.
They had a great selection of colors.
Did a wonderful job of balancing having us four take over their shop. Everyone loved their nail jobs.
The staff was sweet & accommodating!
Thank you!

I’m a total fan of Gel nails and my regular person was out of town so I went on the search in Valley Ranch for a salon that carries the OPI Gel brand. I’ve tried Shellac and Harmony and another one but have been disappointed. I’m giving 1 star because Mimi Nail Salon does NOT carry the OPI Gel colors. Had to look elsewhere.

Update: I went back to request a refund bc the gel manicure lasted literally 2 days. I wish I could post a pic to show you how awful it was. The owner was so rude. She refused to give me a refund. She said it wasn’t their fault was «nail polish quality.» Umm… that is the nail polish they use there. Owner was very rude. Gave me a gift certifiicate but why would I want to go back there now? Lux Spa on MacArthur is the best for gel manicures. Will stick with them.
Horrible gel manicure. I went here because I was shopping for a new place to get my gel manicure at for a better deal. I called on the phone a week before my appointment and they told me they charged $ 20. I go in (walk-​in) and sit down to get my manicure. The man who did the prep (filing, etc) was very nice and good at what he did. Then a young man did my gels. He would not stop flirting with me. Very inappropriate. Most important though, my manicure looks awful and they charged me $ 30 not the $ 20 the said on the phone. I decided not to fight with them and just never go there again and pay it. The gel looks sloppy. The edges are all coming over the nail bed. For $ 30 I expect a better manicure. Also, they had very limited colors for gels. Only like 10 max I would say. So had to settle for this bright pink. Do not recommend. I do recommend Lux Nail Salon though. For $ 5, SO MUCH WORTH IT! Flawless gels. Very disappointed.