BlueFire Lounge

Not bad. It’s just not that good. What you might expect from a hotel restaurant. It is too pricey for what you get. Everyone was super freindly and service was great.

Service is good that’s about all I can say about this place. Food is awful. Not even the bread is good. Rye rolls… Why? Basically the decision maker on buying food chooses the lowest quality possible and charge the highest cost as possible. It’s terrible. Don’t go take cab and go to grapevine or anywhere cost cab will offset and be equal.

The breakfast buffet here is pretty phenomenal. High quality stuff. And I’m not even into breakfast food.
Since we’ve been staying at this hotel for a seminar, I’ve been eating at this place pretty much every day on this trip — that’s REALLY uncommon for me, as I normally like to get out and explore… Just didnt have time on this trip!
Surprisingly, the bbq brisket at their BBQ Buffet was even more tender than the brisket at the local «famous» BBQ spot — Hard Eight. I was sooo pleasantly surprised!
Legit.

Typical fare for a hotel restaurant. Service a little weird, early attention then a little forgotten. It was lunch time and pretty sparse customers but still not great service. I would eat there again, the bar had all the games on and nice TV’s.

We straddled up to the bar happy to see 3 of the 6 beers on tap were Texas craft beers. I also liked the mostly US west-​coast wine list but the mark-​up made me order beer. But later I noticed Texas-​size wine pours…
Fun bar menu that was reasonably priced and most items are ideal for sharing. Regular menu includes appetizers, a decent selection of sandwiches, and entrees that come at a hefty price.
Overall this restaurant and bar lacked the sophistication commonly associated with Weston Hotels. Bar staff was attentive and friendly on the slow evening we were hanging at the bar.
Buffalo chicken sandwich was excellent. French fries were average.
Texas dip, reputed to be their specialty, was tender and tastiest when eaten with the accompanied spicy ranch dressing. House chips very good.

Awful. Ordered a bone in ribeye (cowboy) med rare and came out double well done. The entire group of 12 had a bad meal. If staying at this hotel make sure you go offsite for dinner. Westin Dallas Airport location.

We ate at BlueFire Grill at the Westin Hotel near DFW Airport mostly because we were too tired to take a 15 (or so) minute expensive cab ride to something else.
We were very dubious about eating here because: 1) hotel restaurants are not usually very good; and 2) of all the negative Unilocal reviews.
Well, it wasn’t great but it was much better, especially in the service area, than we expected!
The staff was both very efficient and very friendly. It seemed liked everyone asked how everything was and said Goodbye as we left. Our drink order came to the table within 5 minutes of placing the order and our salads showed up shortly after the drinks. Our entrees came after an appropriate interval.
The food ranged from good to very good. We started with salads that were fine. I had the small (12 oz.) Prime Rib @ $ 32.00 and my wife had the 5 oz. Filet Mignon @ $ 28.00 for our entrees. My steak was cooked well but was only OK. My wife thought that her Filet was very good, although the Sauce Bernaise ($ 3 extra) wasn’t worth it.
The prices are what we expected going in and are comparable to better Boston restaurants.
All in all, pretty good.

A trying-​too-​hard to be hip, dark hotel restaurant. Food is mediocre and service is slow and inattentive.

Worst service and the worst food I’ve ever placed infront of me. The food was raw then it came back burnt. The manager did not care of it was bad or not.

Service was ok. Waiter left me with an empty beverage for about 15 – 20 minutes. Linguini with scallops and shrimp was good, but would it kill you to include a salad and maybe some bread? Anyhow, the dish itself was an 8/​10, but how about some fresh cracked pepper, instead of the shakers? By the price, I should have had all the above.

I have dined at this restaurant many times on work trips. The stake is consistently served exactly as I order it. The staff is very good, I especially like Julia.
The only reason I am not giving it a five star review is due to the wine menu. I I believe the wine menu selections could use improvement.

Ran in with husband for a quick drink and appetizer before his flight. I really don’t frequent hotal bars much at all… but WOW!!! Chaffee… assuming that is her last name… the woman makes thr BEST frozen margarita I have ever had… and I do admit to frequently visiting frozen margaritas! We ordered crab cakes and grilled shrimp cocktail. Both were delicious!

St. Patricks 2014! Yeah! Green beer, cabbage rolls, green bra shirts, green G STRINGS! That’s what everyone was thinking right?! Well that’s not what happened. LAYOVER! And that’s how my story begins. Luckily my company is contracted with this hotel and it is only 2.5 miles from the airport. Beautiful lobby, beautiful rooms and thank goodness they have a bar. I, like any other traveler, got in my room, plopped on the bed and read the menu. Miso salmon on a bed of wasabi mashed potatoes caught my eye. So, like any traveling solider, I marched down to this establishment which is conveniently located in the hotel.
Here it is cut and dry —
The staff is awesome! So nice but not at all overdoing it for a tip. Always there when I needed a refill… ON MY BAR SNACKS! Any who my cup was full ;)
So I ordered what I spotted on the menu. Miso salmon on wasabi mashed potatoes.
Sorry chef but pack your knives and go.
Needed acid like a New Jersey house wife needs a pardon. Plus the fish smelled a bit too much like fish! Potatoes did not wow and the asparagus was not much more than a stinky pee! Sorry but my meal was just not good and the price of 28 was not much better.
Next time I am in Dallas I will opt for a more flavorful outcome.
If anything I hope this raises awareness to management. New food please!!!

After reading previous reviews I was Leary of the service of this place. Turns out the service was outstanding as was the food. We had Potato soup and french onion soup with a club sandwich and it was fantastic. For desert we had bread pudding, carrot cake and cheesecake. All were great! I highly recommend the BlueFire Grille.

Lackluster hotel food and slow service — I would expect much more from a Westin property. Staying at this hotel for four nights without a rental car (boo hoo), I found myself at the BlueFire Grille more than once for lunch or dinner.
Drink orders took a long time to arrive. Salads took strangely long to arrive and were disappointingly small and pretty much just spring mix/​spinach, random carrots/​tomatoes, and chicken (for an additional $ 4), bringing the salad total to $ 15. Balsamic vinaigrette (on side) was inedible and pretty sure it was from a bottle.
Better choice was to order at lunch a half-​Cobb salad, which is actually fairly decent and only $ 9; even more equipped and more filling than the plain $ 15 dinner salad.
Burgers looked just okay, atmosphere was better in the bar/​lounge than in the Grille area.
I found the easiest way to speed up the service was to tell whomever seated me that I only had X minutes and to please bring the bill as soon as I ordered, therefore allowing me to charge it to my room.
Granted, if you’re in a hotel airport, you’re probably not looking to be blown away by a meal at the hotel, but I know the Westin brand can do better.

Dined with a client at the BlueFire Grille (Not Lounge) who was staying at the hotel, so meal and price was secondary… but not unimportant.
Chose the Caesar Salad with grilled shrimp. Way over-​dressed. Unskilled preparation. If I wasn’t with a client, I would have sent it back.
Positives: Pleasant but darkened décor, and private enough for business conversation.
If you think this review is useful, funny or cool, I’d appreciate your feedback below.

Myself and a group of 7 other people stayed at the Westin last night. Five of us decided to try out this restaurant in the hotel as it looked promising and we lacked a rental car. Big mistake. We arrived at 6:20 and placed our order at 6:35. Around 7:10, bread was brought to the table. 7:15 saw our appetizers brought out. 7:35 saw the main course come out. 4 of the 5 orders were wrong. The three of us that ordered medium rare steaks got well done steaks. The individual who ordered a pasta dish was given a different pasta dish as a substitute (no one told us that the dish ordered was not available and at no time were we aware a substitution would be coming until it arrived). We advised the waitress that the steaks were tough and way over cooked. The steaks were taken back and replaced after a 35 minute wait. We were allowed to keep our potatoes to munch on while we waited albeit a baked potato doesn’t make a main course, especially when it is a dry potato. When the new steaks came out, they were cooked correctly but were very unevenly seasoned, being both bland and tough in spots. We were offered free deserts to compensate us for the inconvenience and the fact that they totally screwed up our order to which we declined as we wanted to be out of there before 10pm. We did finally speak to a manager who decided to comp 2 of the steaks at around 8:45pm. All in all a poor experience.
PS, we were not offered drink refills until 7:40. My soda was gone about 45 minutes earlier.

It was slow. A salad and a pizza took 30 minutes. Took ten minutes for a drink order. They don’t play music and it’s Saturday night. Bartenders are not friendly. No side plates offered after i ate pizza off my napkin for the entire meal. Delivered wrong pizza. Ordered a singnature pizza but was delivered mushroom.

I was in Dallas, TX for two weeks for work and this was the closest place to hang out with one of my friends that live in TX. Plus they carried my wine Menage a Trois. We were here for 10 days. The actual bar isn’t bad the service is mediocre and the food was a little overpriced for the quality. This was my home away from home though for 2-​weeks so it wasn’t that bad and it is the Westin.

I stay at the Westin lots. I think the food gets an easy 4 for a hotel restraunt. 3.5 in the real world. The salmon is good, wings are great, burger is ok. Desert is blah. It’s not cheap eats but I feel you get quality and a ton of food.
Decent healthy options and the service is great. Seems the staff has been around for years. The bartenders are very friendly and talkative. This place is like home to me.
Drinks are exspensive or at par for a hotel bar.