Signature Medical Spa

Dr Brent silvers is one of the most lovely doctors I’ve met. It’s a shame that the women in charge of his office can’t keep records to save their lives. I’ve been to the office 3 times in total. I’ve never once said for them to Bill me, I’ve always paid my copayment on the date of the appointment before exiting the building. I have received two bills for a copayment (that I have already paid) and after contacting the office I will have to pay for them again. I’m a struggling college student and don’t exactly have the money for 2 copayments each visit because the front desk can’t do their job. If he could get a better front desk staff he would be the most amazing doctor in the world, but unfortunately I will not be returning to the office.

A review for allison stiratt… your a sneaky biotch! …karma, comes honey… you big. over grown moose!

Dr. Silvers has been my primary care physician for over 4 years and I can say that I am very pleased. I have never felt rushed or mistreated in his office. This past summer I was on a dieting program to get myself back in shape and lost some weight but there were certain parts of my stomach that i could NOT get rid of no matter how many sit ups I did. Dr. Silvers also runs a cosmetic clinic so I signed up for a laser liposuction with him and wow. I cannot thank him enough for getting my confidence back. If you are looking for a professional doctor that does not treat you like «the next in line» patient then he is the one to go to.

ALISON GRACOM GAVE ME MY LIFE BACK!!!
In 2011, I was diagnosed with an autoimmune disorder of my thyroid AKA HASHIMOTO’S DISEASE. I was put on Synthroid and sent on my way. On Day 3 of meds, I was literally so weak, I could not force myself to get out of bed. I was taken back off the medicine and got a second opinion by a highly recommended endocrine doctor. He told me there was no need to take medicine until my disease started to eat my thyroid gland out of my body!
Since that time, I’ve had my thyroid checked twice a year only to be told that my TSH was WNL (within normal limits) and wait until my thyroid rots! WTF Desparate and frustrated from worsening symptoms, which now included random allergies and hives over my body for no apparent reason.
I recently I made an appointment with Alison Gracom, P.A. at Signature Medical…11 vials of blood tests later… after 20+ years of suffering, I finally got answers and can finally see the light at the end of the tunnel! After being on the right meds for just over 2 weeks, I feel amazing!!! I feel like I have my life back.

So hard to get referrals or for staff to follow up with stuff. They finally hired two competent people who actually know what a medication is to be called and how to treat a patient Julie and Michelle are awesome! So sad that staff if wined and dined with free lunches and staff doesn’t get to take any left overs home because Dr. Silvers and his wife take it home. Lucienne who has been working in this office for 17 yrs is not even a Certified MA she learned to draw blood on the job! You have unqualified people caring for you but pay a high price. Thank you to the unhappy staff who speak ill of the practice to the patients and staff to let us all in on the dirty little secrets of Signature Medical
Allison Gracom is a Great PA very smart. On the other hand Dr. Silvers is a blood sucking leech, very cheesy and a cheap skate! He has very unprofessional and non medically qualified front office staff. He has an esthetician and cosmetic sales rep as front office, they have no true medical schooling they don’t know how to pronounce medications and you can never get a call in to that office and when you do your on hold for long periods!

I had $ 4,000 worth of procedures done in January. I liked Dr. Silvers but his staff was horrible. My surgery and procedure was very unsuccessful and a huge waste of money. My incision got infected and his staff took 26 hours to call me back even though I left 3 messages over two days and then they didn’t call until 10 minutes before closing and wanted me to come in the following day. They are horrible about not picking up the phone during office hours and complained about it to the doctor many times after multiple bad experiences. I reviewed all of my expectations with the Dr Silvers on my face laser procedure and he added another benefit. NONE of the 4 items were addressed by my very painful and very expensive procedure. He did offer to do it again, after 4 months but he was out with a hip replacement and now there is too much sun out and the procedure was too painful. So I asked him to apply that as a credit toward a different procedure since he was also having to redo my lipo as he admitted it is very lopsided and needs to be redone but he refused. So I[’m stuck having paid $ 4,000 for 2 procedures that combined got half of the benift of one procedure and zero benefit to the other one.

I was recommended to come see Alison Gracom from a friend because of health issues I’ve been having. I saw Alison today. She is very sharp, patient, intelligent, and understanding. She listened to my concerns and asked me a lot of questions. She drew diagrams to further help my understanding. Alison went out of her way to be helpful. She also had an assistant get labs that were just drawn, (not ordered from her) a few days ago from Quest. She went over those results and drew a handful more lab tests to get to the root cause of my issues. I left the office today feeling quite impressed with Alison. I am an RN, and I know a good doctor when I see one. The office staff was very kind and helpful. I will definitely continue to see Alison. She spent a lot of time with me and I never felt like a number or rushed. I would recommend Alison Gracom.

I was seeing Dr Martin but she left the state. maybe her family emergency was a way for her to get out of this office? not sure .
There is a new person to replace DR Martin but I am not impressed. Didn’t ask me a whole lot when I was there. I have blood work done and the Dr Martin would come [are from previous and then write me a new prescription for the next time (12 weeks out) BUT I didn’t get one from the new person (Alison). I think they want me to use there in house lab and I do not use in house labs. this new person didn’t ask about my diet ect. I came to Dr Martin to help me with losing weight and for my hormones ect. which is why most people went to see Dr Martin.
I wont be going back. I found a new Dr who is a real doctor in the Endocrinology
field. I wasn’t impressed with Alison Gracom.
The office staff I am not impressed with. They are rude, the only reason why I put up with it is was because of Dr Martin.

I went to see Dr. Silvers associate as I have a severe medical health issue concerning cancer. A blood test had to have preceded an appointment at Dr. Silvers’ office to capitalize on time for all involved and recommendations. I called prior to the appointment to ensure success and all was well. When I showed up for the appointment the blood work hadn’t returned. When questioned firmly as to where the bloodwork was considering I covered that base over the phone prior, the girl ran into the back and burst into tears and told Dr. Silvers I was interrogative and difficult. All the staff had to do when I questioned where was the blood work was professionally handle the situation and promptly get a copy. INSTEAD what happened is the girl flew off the handle, ran in the back crying. Dr. Silvers in turn told me that I needed to find a new office to handle my needs. Truly, this is one of the most poorly run and unprofessional medical offices I have ever been to. I have had several professional positions in my lifetime and customer service is paramount to a business’ success.
I think medical offices should follow a customer service protocol and definitely
they should not be exempt from treating people professionally, respectfully and compassionately. My time is important as well as the patient and this office apparently needs a huge lesson in customer service, manners and social grace.

I have been seeing Dr. Silvers for 3 years. He has literally changed my life. He has worked with me on several physical problems, both cosmetic issues and over the past year, some very serious medical issues. He tells it like it is, and he won’t give up on anyone until he gets it right for the individual patient. Though he sent me to 3 experts in the area, not one specialist ever disagreed with his original diagnosis or his treatment plan for me. He got it right and I am now returning to work at the first of the year. I have lost 30 pounds, my figure and skin tone are unbelievable at age 63 and my health is now nearly 100%. His bedside manner was exactly what I needed to change my lifestyle and get it right.
I think he is the best doctor I have worked with in my life. His enthusiasm for his work and the joy he demonstrates in his results is inspiring. He loves to help people feel better about themselves, knowing how much effect that can have on health and helping people feel better. I will be a patient of Dr Silvers for as long as he is serving our community. He is terrific and I highly recommend him to anyone who is ready for a physician who believes in an honest approach, dedication to getting it right and a life changing experience for each patient.
Pat Milbank

Dr. Silvers really helped me treat some skin problems I was having due to allergies. I was so pleased with his use of professionalism and great bedside manner. I will definitely be referring my friends and family to him. Working in the health care profession, I come across a lot of physicians, and Dr. Silvers was phenomenal!

I recently had several procedures performed by Dr. Silvers. He is a true artist, taking his time with juvederm, never over doing the procedure so the final product looks very natural. Dr. Silvers is very enthusiastic and loves helping people look their best.
I would highly recommend him.

This review is only for «Doctor» Brent Silvers.
He is an obnoxious, rude, used car salesman of a doctor who preys on patients that aren’t even in the office to see him. Walking up and down the hall, waiting for an open door to solicit unwanted medical procedures to innocent, captive patients, similar to an ambulance-​chasing lawyer slithering up and down the halls of a hospital.
This presumptuous creep walked into my mother’s room when her doctor left and told her that he had all sorts of machines that could «help» her. He basically wanted to preform liposuction on her entire body, and had zero tact or bedside manner when approaching my mother to point out all of her flaws. Never mind the fact that she was there for an actual medical issue and not just a nip and a tuck.
I was appalled to hear her story over dinner and felt so badly for her having gone through this embarrassing ordeal. If you are looking for a doctor with empathy, tact, and a general kindness towards other people’s insecurity then I implore you to look elsewhere.

I’ve had laser hair removal, massages and facials here. The staff is friendly and has great hours to accommodate a busy schedule. Ashley was both my esthetician and massage therapist. Before my treatment she asked what my concerns were and really targeted my ailments. I’ve been happy with the laser hair removal. Dr. Silvers is a professional. I expected the pain to be way worse but it’s not too bad. I highly recommend this place to any one looking for any cosmetic procedure or massages/​facials.

Everyone is very friendly. However, to get blood test results back you HAVE to go back and be charged office visit fee. I asked if results can be emailed or mailed and was told that there is no other way to get results.
What makes this place even worse is how unprofessional/​ignorant staff is. I was there for an annual visit, which was disclosed to them in advance. After some time I received a bill from the lab. I called the lab and they told me that they were billed for a regular visit. I called Signature Medical and after long conversation they said they will re-​bill and fax to the lab. After some time I received another bill from the lab. Long story short, I am on my final notice with the lab and Signature Medical said they will re-​bill 3 times now, but it appears that they don’t know how to fax things nor how to do their job correctly.
MOST DEFINITELY STAY AWAY!!!

I usually only speak to the massage therapist, Ashley, when I am there, but when I pass the doctors or the ladies at the front desk, they have all been super friendly.
Ashley cares a lot about her patients by always making sure that we know exactly what she is doing and what it does to your body. After going a couple times, she started doing cupping with me and it was great! She explained to me how it detoxes the body and what it does to different parts of the body. The first time it hurt a little, but you could tell afterwards how much better cupping makes you feel.
I have been to her over a handful of times and will continue going. I highly recommend trying cupping with her at least once!

Dr. Silvers and his staff are amazing, I have been going for years and defiantly will be back for more treatments!

Love all the product they have to offer. The staff and doctors are caring and wonderful people. Can’t wait to return.

Can’t wait to come back. Great staff, excellent service.

Horrible, unprofessional staff. Dr. Silvers is very impatient and has no concerns.
Stay away!!!