Michaels Moving & Storage

Recently did a full cross country move (CA to the East Coast) and have to say it I was prepared for the worst. Go rent the 80’s movie moving with RicharsPrior, and youll know what Im talking about…
But with this the crew here, it was the most effective and hassle free process possible. The team in OC loaded everything efficently and professionally, and with detail. It was even delivered when they said it would be exactly. (Actually even a day early) And in a process like this, basically data, updates, and coordination is paramount. And Preston and the crew did a great job the whole way. Prior to the pickup, in transit, amd a delivery.
In a move, you are always waiting for the unforeseen screw up… something dropped, lost, sloten ect. Nothing remote close to that here. Professional accross the board. Usually dont review businesses, but had to here as they kicked ass. Awesome work.

I was recently planning a move from Los Angeles to Charlotte, NC and was impressed by the professionalism of Michaels Moving and Storage. Preston, their associate, helped me to ask the right questions when interviewing other companies and included in his initial quote all the information I would need to properly estimate the cost of the move. With other companies I had to pick and prod them to get the answers. Preston even went above and beyond my expectations by arranging to visit my apartment, assess the entire situation, and provide me with a quote that eliminated the fear of surprise costs usually associated with a long distance move. Ultimately, my situation changed at the last minute and I no longer needed a moving service, but I would recommend Michaels Moving and Storage with confidence for those looking for excellent service and value.

Michael’s Moving and Storage are very helpful, reliable, and courteous. Moving can be very stressful and they helped alleviate that. They moved me on the dates I needed. I would recommend them!

I recently used Michael’s to move from CA to CO and couldn’t be happier with the service and quality of care I was given. Items were dropped off 2 days after I arrived. Preston was an ace from start to finish and accommodated me every step of the way.
There are some negative reviews of this company, but my experience was excellent.
I’m pretty wary of moving companies and movers, but both moving teams were professional, courteous and awesome.
Make sure you accurately report everything that needs to be shipped, or your final quote may be very different than your original quote.

Michael’s Moving & Storage brought my stuff in about the same shape it was when it was picked up and within the 15 business days they guaranteed my belongings would be delivered.
Those are about the only good things I can say about my experience with this company. I made a move from southern California to southern Michigan and Michael’s Moving and Storage only made it more stressful and more of a headache. Besides the actual delivery of my possessions, they were late on everything — they were more than a half hour late when they gave me an in-​house estimate, it took more than a week to get a confirmation email after I booked the move (an EMAIL — took me more than three phone calls), they were 45 minutes late picking up my belongings, and they delivered my stuff 45 minutes later than the 11:30−1 :00time slot they gave me.
I was told conflicting information on what form of payment I could use multiple times. I was wrongly charged twice for the «long carry» fee, and received a refund, and then they tried to charge me a third time for it upon delivery. I was misinformed on how to properly pack things like large artwork and glass — and therefore was charged hundreds of dollars in extra «special boxes» and a packing fee even after I made the call myself to ask how they should be packed — something that no one would have ever told me if I didn’t take the initiative to ask first. They didn’t tell me the correct information anyway, though.
When my stuff did arrive, I disputed the long carry fee they attempted to charge me because I was told earlier in the week by their employee, Preston, that my balance would not change. I wasn’t present at the time of delivery — but the guy who headed the delivery workers openly badmouthed me in front of my significant other while on the phone with his manager.
They were unprofessional, not personable — and just so happened to trash the paper cups we gave them with water, plus large sheets of plastic covering, outside of our apartment in the grass.
Michael and Preston were always professional and polite to me. But I can’t say the same about the rest of the company’s employees who I dealt with and the way they conducted business. I found them to be disorganized and manipulative with their costs.
I regret deciding to go with this company instead of others who gave me in-​house estimates.

Just moved again with these guys– this time cross country. I was a total psychopath and they handled me with kitt gloves. Carlos is a doll and his crew was awesome. I can’t say enough about them!