Lisa R Crane, MD

Worst gynecologist appointment and office ever. I would give a 0 star if there was an option. Front staff wasn’t bad and my wait time was decent compared to other Unilocalers. My issue first started when speaking with nurse/​MA taking my vitals. I had a concern and asked a question and she got an attitude then I heard her talking about me in the hallway to another employee all rude and I about opened the door and said something. That is not how you treat patients! Then I meet Dr. Crane for the first time. She was so-​so. Then started telling me I needed on birth control and I said no thanks! I’m in the medical field and choose not to go that route based on my opinion on my patients I’ve seen who it’s caused issues on. And she then goes on to degrade my profession and experience saying she’s seen more people and treated more people than me and basically I’m stupid and don’t know anything or what I believe is best for me. I was taken back and was speechless. I let her proceed with the pap (not sure why) and I asked for preventative tests ONLY that my insurance would cover. Then a month later I get a hefty bill from my insurance for test I did not request and had to file claims to get the charges adjusted. This is the most unprofessional and mannerless Gynecologist/​gynecologist office I have ever been to. And fraudulent for that matter. Please do not go here. I chose it because it was close to my home since I moved to Irvine but will be making the trip to Long Beach to my old gynecologist next year!

This was the worst experience I have ever had at a doctors office in my life. Appointment was at 9:30. We arrived at 9 and filled out paperwork by 9:20. It’s now 11:00 am and we are leaving because we still haven’t been seen. The office feels like a 1970’s clinic. Do yourself a favor and don’t come here.

Doesn’t like to be bothered with anything out of the ordinary. She seems put off by ordering additional testing, has no follow through and pushes prescriptions onto you with out knowing all the facts.

I saw Dr. Crane with my first pregnancy and everything went okay up until the very end. Yes, appointments took forever and staff wasn’t too professional but who cares about all that. I care about my doctor and care I receive. She knew I wanted a natural birth since day one. I gained 40 lbs so by the middle of my 3rdtrimester she started to change. She would bring up that I had a big baby, even though we didn’t do any US towards the end. Assuming is not ok. She started to scare me throwing out how I would need to be induced and as soon as I passed my due date she pressured me into scheduling an induction. I was naïve as it was my first pregnancy. She was only doing it to fit her schedule. I ended up with a horrifying experience which ended in the operation room (csection). I regret ever seeing her. I regret letting her bully me into an induction, a csection and then my csection scar opened up two weeks later. I had a really bad recovery and later when I wasn’t able to birth my second baby naturally, I was told my 1^st csection was done horribly. Please please don’t go to dr crane. I would never leave such a review unless it was a legitimate reason.

I saw Dr. Lisa Crane for my first pregnancy. At first I loved her, she seemed super knowledgeable, easy-​going and kind. Also I was fine at first with the 45 minute to 1 hour wait times at Doctors of Women, which I now understand is NOT ACCEPTABLE.
Then after my first blood test results came in at my 8 week checkup, I got a call from her nurse saying I «might potentially develop» gestational diabetes because my AC1 number was at the «high end of normal». (Lab test results they would never show me). They immediately recommended that I be treated as a gestational diabetic, with a regimen consisting of a strict diabetes diet, 4x daily needle pricking to test my blood sugar, keeping a food journal of everything I ate, and monthly meetings with a diabetes specialist. I went along with her recommendation as this was my first pregnancy and she was the «expert». Dr. Crane and the diabetes «specialist» also immediately recommended that I take insulin shots right away to control my blood sugar. I said no to that as it seemed really premature.
For the next few months, I lived in fear of everything I ate potentially harming my baby. Every time I saw Dr. Crane she pushed the insulin meds even though my blood sugar results from the 4x daily testing were consistently in the normal range. When I asked about the 24ish week glucose test that every pregnant woman receives, so they can determine if the pregnancy has developed gestational diabetes, she told me I wouldn’t be taking that test. When I asked why, she told me that no matter what the results, they would still treat me as a gestational diabetic, and she refused to allow me to take the test. Why I stayed at this point I can only say that the thought of finding a new doctor seemed daunting to me.
Dr. Crane continued to make me feel terrible at every appointment because I wouldn’t take diabetes medication for a condition that she could never really pinpoint that I had. Not to mention the invasive, often painful vaginal exams at every appointment, which at the time I thought was normal protocol, but everyone I have spoken to after the fact say their doctors did only a few vaginal exams toward the end of their pregnancy.
I had to be induced because at 41 weeks my baby showed no signs of coming on its own. Dr. Crane scheduled my induction date for a DAY THAT SHE KNEW IN ADVANCE THAT SHE HAD OFF, but didn’t say anything to me. My baby was delivered by a different doctor from Doctors of Women that I had never seen before, but at that point, I didn’t really want to see Dr. Crane anymore either.
Lastly, Dr. Crane had me come in for my follow up appointment after my baby was born. She told me I needed to bring the baby in too, I assumed for a checkup. So I brought my newborn to the office, waited the usual 1 hour to see her while my poor baby is now losing it. She checks me out, then takes one look at my baby in his car seat carrier and says «he’s cute» and thanks for bringing him so she could see him!
If I could leave 0 stars, I would have. DO NOT go to Dr. Crane or Doctors of Women! Terrible experiences that no one should ever have.

Very consistent w all other feedback on her; late and unprofessional. We’ve been waiting for her whole day after my wife gave birthday at 8am the day before and it’s 2pm and she could have came by in the morning. Literally bags packed and we’ve been waiting since 930am to leave and the nurses here have been calling her and not showing up. Delivering isn’t as excuse as she could have arrived earlier. Unreliable…

Waited for 2 ½ hours to see the doctor. When I did see the doctor she took no responsibility for being late. She was the meanest doctor I have ever met. She said, «Ya my patient who was bleeding out really cares about your appointment…(rolling her eyes)» I was not saying it was wrong for her to have a patient emergency, I completely understand that but she just kept talking over me. I told her the office staff could have called me and told me she was going to be late and I could have rescheduled or came later. She insisted we talk to them to get «their side of the story» like they were going to gang up on me. The office staff never had an answer for anything from beginning to end. The doctor was unprofessional to say the least. DO NOT GO TO DR. CRANE

0 Stars for lack of professionalism.
I waited over an hour to see the Doctor for my first appointment. Then I had to schedule a procedure in a few days. An hour before my scheduled procedure, I got a call from the office stating that the Dr. got called into the hospital for an emergency and had to reschedule my appointment. I told the assistant that I had to have it done that day as I took the day off of work. She said she would check with the Dr. on her schedule and call me back. After waiting 5 hours, I called the office back and the same girl answered the phone and said she would have to reschedule me for another day. Completely unprofessional staff and absolutely no respect of their patients time.

Dr Crane is the best Gyn I have ever been to. The WAIT IS LONG because she has a tendency to be thorough. I have always had painful pap smears and she was very careful. She was recommended by my primary and I definitely do the same. I only wish I had her as my GYN all those years I lived in OC. I moved by the time my next annual was due.

Do not recommend Dr. Crane.
1) all my wife’s appts were 30 — 60 min late. This is NOT normal.
2) their staff sucks in regards to handling short term disability. Wife called them so many times. There is no one person who handles it from beginning to end. Always had some new person who was clueless. Had to drop of a document cuz it couldn’t be faxed or emailed. Wtf? We kept asking what do we need to do. They never told us and ultimately delayed out claim.
3) our doctor was LATE to the birth of our child. Wtf? She was at the hospital earlier in the day and left. Nurse gave her 30 min warning. She was late and doc on call delivered our baby.
I can finally write this review cuz we don’t have to see her anymore!
You have been warned!

Great doctor, wonderful staff. Only complaint is how long the wait is. I understand things come up but when I have to wait at least 1.5 hour in waiting room to wait in the exam room for another 30 minutes when you’re cold… Not fun

I just had my first baby and thoroughly enjoyed having Dr. Crane as my OB-​GYN! She was always cheerful at the appointments and is very personable and down-​to-​earth. Having your lady parts examined can be awkward at times, but Dr. Crane was always friendly and made small talk so it wasn’t so awkward. At each appointment, she came into the room knowing who I was and where we left off at my last appointment.
I had to wait an hour once to see her when I was in my 3^rd trimester and she gave me a complimentary ultrasound, since I didn’t find out the gender of my baby at the 20 week ultrasound! It was awesome, because it was right before my baby shower so we turned it from a gender neutral shower to a gender reveal baby shower!
Although she wasn’t the OB on call when my baby arrived, she was very polite when she discharged me from the hospital the next day. She basically asked when I was considering going home, which was that day, and she let me discharge that day! (I had an uncomplicated vaginal birth so I could go within 24 hours).
One outstanding feature that I like about her as an OB is that, as a medical professional, she presented me with any facts or information I would need, followed by viable options I could choose from, and then left the decision up to me. She never pushed for me to chose certain contraceptives or to get a certain procedure done. She presented things and let me make the decision, without judging, commenting, or pushing a particular agenda.
A few of my maternity appointments were with Devon the nurse practitioner. She is amazing! She’s very professional, informative, and a major asset to the Doctors of Women practice.
Regarding the wait time at Doctors of Women — I’m from Oklahoma, so I didn’t expect any medical practice in a densely populated area such as southern California to not have a wait time. One of the receptionist staff even remembered my name when I would come in for appointments during my pregnancy!

I saw Dr. Crane YEARS AGO when she was in the Inland Empire in Corona. Her bedside manner needs MAJOR improvement. The main thing I recall of this appointment is that I felt EXTREMEL VIOLATED! I never felt this way at a GYN appointment before. She didn’t pre-​warn me of what she was about to do, she just decided that because of «my age» she was going to do a rectal exam. I kid you not. She said this AS SHE DID IT!!! I was in total shock. I couldn’t believe her doing this. I couldn’t understand why in the world she felt this was necessary. All I know is, I survived and had to sit in my car afterwards and simply try to make sense of it and cry. Took me weeks to digest what happened. The internet wasn’t available at that time to see how common this is. Don’t get me wrong, if it’s necessary it’s fine. I’m sure she was checking for rectocele? I simply would’ve liked to know in advance so that I could’ve mentally prepared myself for a digital rectal exam. Even if she told me minutes before it would’ve been better than just go about it and mention it AS she’s doing it and I’m in shock!

I never write reviews. However, in this case I feel a duty to. I went to see Dr. Crane based upon the ample positive feedback which were listed upon here. Most complaints were about appointments being delayed, which I am more than understanding to in an office where the delivery of a baby is going to occur at any given time, what I will not be understanding to is appointments being cancelled and failing to inform the patient, especially when it was for an «urgent manner,» as stated by the doctor and blatant unprofessionalism by the office as a whole.
I only discovered that the appointment was cancelled the day prior because I found it odd that no one had called to confirm the appointment with me. I was first told I canceled it. I asked if I canceled it why would I call to confirm it? I was then told that they deleted me out of the appointment system and someone was suppose to contact me to set up the appointment. Clearly that was not done. Upon trying to reschedule, the first date they could offer me was three weeks out. Unfortunately, I had complications the day before the appointment and was told that Dr. Crane would be out for two and half weeks and since it was a medical procedure she was the only one who could perform it, so in turn I would have to wait another three weeks. Mind you, this is something they specifically told me I need to have done ASAP. I asked if there was someone else in the office who could do it. I was told no. I asked if it would be feasible to seek other care and was told to «go ahead, but you will be starting from step one.» This is false and incorrect information that luckily I am aware of. I asked «if I have my medical records, why would another doctor have to start over.» There was no response to my question, just a simple «you can leave a message with the office manager if you would like.»
The office manager did call be back the next day and was kind enough to forward me the records request. However, I submitted my request and when I called a week later to check on the status I was told «it is still sitting on the doctors desk.» I called a again the following week (two weeks later) and inquired to my records, this is also after my emails were not returned, and was asked in a rude manner «didn’t I speak with you yesterday and told you already they weren’t ready.» I replied no and gave them my information. The records clerk laughed and said «yup, still on the doctors desk.» I asked why since pursuant to their own policy medical records are to be completed with in 14 days of the request and this is technically day 15. I was told they still aren’t ready and check back next week. I told them that was unacceptable considering I have an appointment with a new doctor next week and he needs to review my chart. I was once again referred to the office manager. I ONCE AGAIN left a message and informed them that 1. Pursuant to their standards the records were to be in my possession with 14 days and 2. Pursuant to State standards my records are to be completed within 15 days, by which their office has failed to comply by either.
This office is unprofessional, unorganized and does not seem to have a real commitment to their patients that are not pregnant. I will be happily transferring my care to a new doctor.

I start with Dr. Crane when I was pregnant with my son. I did not had a easy pregnancy because I had a big fibroids. High risk pregnancy. But she made it so easy. 7 years later I am pregnant again with the same fibroids even bigger and I will never go to any one else, but Dr. Crane. She is amazing. Very professional, excellent Dr. So far I am 31 weeks far and doing great. Thanks to Dr. Crane. I trust her and I know she always there for me. I will highly recommend her to any pregnant women. She really take her time and listen to ur problem.

Absolutely, by far the worst office for women I have ever been to. My appointment was cancelled twice by the doctor and my daughter was referred to as an urgent new patient needing assessment. The first time it was cancelled, we waited in line for 20 minutes, then was told our appointment was cancelled because the doctor had a delivery and we were to come next week. The following week, it was cancelled the day before because the doctor was delivering again. They now wanted to make the appointment 3 weeks out. I asked the receptionist to please ask the doctor to fit us in as my daughter had now missed 3 weeks of school and she had been waiting over 3 weeks to see her, but this was to no avail. They do not care here… putting you on hold… speaking rudely and hanging up. I was never called back for an appointment and I called four times… even their on-​call service was unbelievable! So unprofessional, the female answering was laughing when I asked if I could speak to the office informing them that had just called. She said she couldn’t help me, wouldn’t take a message, and I would just have to call back in one hour!
The office itself is like a meat market for women, so perhaps it was a blessing. I finally called my insurance for a new doctor, and told my referring physician (and my insurance) to never send his patients to this practice and why… but I am telling everyone! Stay away!

I started with Dr. Crane when I was 18 weeks pregnant. I did a lot of research into finding the best OB as this was going to be my husband and I’s first child and I had an very good idea of the type of care I wanted. I came from a FANTASTIC group practice in Michigan. I had extremely high hopes for Dr Crane and tried to put my foot forward at every appointment and at every appointment I was let down. Let me give you some examples.
I am very punctual to appointments. I hate being late for anything! So when I show up to an appointment I show up 10 – 15 min early just to be safe. At this appointment the ladies at the welcome stations were very nice and walked me through all the steps and forms. I asked them how far behind they were so I could guesstimate how long my wait would be. They told me 30−45min. Which I was expecting. So I waited an hour. Then when I proceeded to ask the women at the welcome stations when I would be seen Dr. Crane because my appointment was an hour ago she told me to go sit down and that the doctor would be with me soon. I then proceeded to wait not just an hour but an hour and a half to see Dr. Crane. Now I understand that offices get backed up and that emergencies happen, (like someone having a baby and they have to leave) but an hour and a half to see a doctor. Do you know how uncomfortable it is for a pregnant woman to sit in the lobby chairs for an hour and a half! When I finally got to a room I then needed to wait another 15 minutes till Dr. Crane came in. I was excited see Dr. Crane I was still excited because I had heard such great things about her. I literally saw her for 10mins then she left. She just asked me basic questions which all the answers were in my file that I had sent to them three weeks prior. I did not feel like Dr Crane made any effort in getting to know me or what my needs were. I was a first time mom so I knew nothing about procedures or testing or anything expecting Dr. Crane to help me out and there was nothing.
Every time I had an appointment with her I wanted at least 45 minutes to get into a room. Not once was there any apologies for how long I waited. Over the course to the time she was my OB I tired to give her more chances but every time she let me down. It is very hard to do that when at every single visit I only saw her for 10 – 15 minutes maximum. When I was about 28 weeks pregnant she was already telling me that I was going to need a c-​section. (Which I already believe is an over-​used surgery to make it easier on the Dr and also get them more money) Now I need to add that I had no medical reason for needing one. I didn’t have gestational diabetes, preclampsia, or any other issues with my pregnancy what so ever. I also have to note that she never did an ultrasound or did the usual 20 – 22 week anatomy scan of the baby.
At 35 weeks I was in a small car accident. I called my Dr office to make sure there wasn’t anything that they wanted me to watch out for or keep an eye on so that I knew I was still safe and not going into labor. They told me to go to Labor and Delivery at the hospital to get checked out. Long story short I was in the hospital for 6 HOURS!!! Dr Crane told the nurses that I was to be monitored for an hour then to get back to her on my progress. Everything was fine. No contractions, baby’s heart rate was good, my blood pressure was fine. So they proceeded to call Dr. Crane so that she could let me go. She ordered an ultrasound just to make just that everything was ok with the baby and there was nothing wrong with the placenta. Did that and at that time I had been at the hospital for 3 hours. Everything was great with the ultrasound. It was really nice to have her order an ultrasound because this was the first ultrasound that she had ordered for me EVER! So at least I got to see my little boy. The nurses then called Dr. Crane and told her everything was ok with the ultrasound. Then I proceeded to wait another 2 ½ hours for Dr. Crane to get back to the nurses. Which she didn’t. I then asked the nurses if they could call her again. They called her and came back to me and told me I was free to go and that I was just going to have to sign some discharge papers. When this nurse was telling me this another nurse came in and told the other nurse that when she was speaking with Dr Crane about me she said that she «forgot I was there.» Are you freaking kidding me??? You patient is 35 weeks pregnant and in a small car accident so you send her to the hospital and «forget I was there.» At that point I had had it with Dr. Crane and the practice all together.
I finally decided to switch Dr’s I was 37 weeks pregnant and I kick myself in the butt all the time for not switching sooner. Do NOT go here, if you really want to go to this group, please do not go to Dr. Crane. She has bad bedside manner, treats you like a number, and «forgets you are there.»

Dr Crane is a great OB. My wife and I are very satisfied with her professionalism and bedside manner. Although she wasnt able to make it to the actual birth of our baby, we received wonderful care before and after the birth. Her office gets crowded but wait times are usually less than 30 mins and the entire staff are friendly and helpful. I have referred a couple friends to her and will continue to do so.

The office is nice, but the service is terrible. I went to Dr. crane for three years before I finally got fed up and went somewhere else.
She always seemed rushed and seemed to judge me for not being ready for kids yet (I was 26 at the time!). She seems more interested in pregnant woman than those wanting to prevent getting pregnant with birth control. She glossed over options when I was considering replacing the pill with an iud, and seemed annoyed I was even asking.
Also, when I had to cancel my yearly exam appointment and asked for an extra month of birth control since I wouldn’t be able to come in for a couple weeks, her nurse quickly told me that’s not dr crane’s policy. When I pushed her to ask dr. Crane, she put me on hold then told me a very rude «no» from the doctor.
I felt judged for not being ready for kids and almost like she wanted me to have an unwanted pregnancy, so I finally decided to go elsewhere. Dr Carmela Yacoob has been much more patient, less rushed, and more pleasant now that I’ve been going to her.

Dr. Lisa Crane has been the best gynecologist I have ever met in my life. She is truly an honorable physician, truly interested in your well-​being as a patient and as a human being. she makes you feel so comfortable that you feel as though you were talking to a close relative.
She takes a great amount of time to cover every aspect of your health, not just what concerns her field of expertise; she is never in a rush and comes into the examining room well-​aware of every health issue you have ever talked about with her.
I am ever so grateful to have her as my gynecologist that I wish she was my one and only doctor.
Angela M. Giraldo-​Bojorges