Love the staff and everyone here. Professional and caring, I never fear a trip to the doctor and always receive efficient and quality service. I never have an issue getting in, especially when I’m under the weather. They’ve gone above and beyond for me, getting my prescriptions to me when I was out of town and other actions that show true character for a health care staff.
Food Finder G.
Place rating: 3 Irvine, CA
Great doctor and knowledgeable but her office staffs can use some personality. I’ve been a patient for like 7 yrs and getting an apt is very hard. I agree with Scott D. that unless you are dying, you won’t get apt for 3 to 4 month. When I need immediate apt, they just usually refer me to the urgent care downstairs so I don’t get to see my PCP anyways. The last 2 times I’ve been there I’ve waited over 60 min(one of the apt was 1st apt in the AM). I’ve always thought great doctor is worth the office wait but every time? My time is valuable too! I just changed a doctor after so many yrs and I’m nervous of the change, hopefully will work out.
Eric B.
Place rating: 5 Fountain Valley, CA
I have been a patient of Dr. Goodfellow’s for probably 10 years. She is an excellent doctor. It is easy to communicate with her and share my health issues and concerns. I always feel like she takes her time with me to determine exactly what is wrong when I do see her. I do not think she ever diagnosed and prescribed me with anything(when necessary) that did not take care of the problem that I was having. I see her ever year for my physical too. I’ve never had an issue getting in to see her or a P.A. in her office if she was unavailable. Her office has always been excellent in that manner. Only once could they not get me in and they approved me going to the urgent care downstairs and they relayed the information back to Dr. Goodfellow. I could not be happier with Dr. Goodfellow as my family doctor.
Matt P.
Place rating: 5 Orange, CA
I have been going to Dr. Goodfellow for 5 years and am very grateful for her. She is very warm and outgoing. She listens through all of your concerns and questions. She goes over each test result and explains the purpose and what she’s looking for. I find this very empowering. I do feel like her nurse practitioner is slightly judgmental, but over the years I’ve come to like her as well. You do need to schedule appointments well in advance, but I would say to take that as a sign. She’s popular because everyone likes her.
Scott D.
Place rating: 2 Irvine, CA
I have been a patient for over 7 years and am shopping for another primary care physician. Dr. Goodfellow is GREAT but her staff is incredibly rude. I think I could deal with that, but the real problem is that it will take you 3 or 4 months to get in to see her and then when you do, you will wait a minimum of 60 minutes. I even schedule the first appointment of the day or the first appointment after lunch and still have had this happen. On the last appointment, I showed up at 1:15 for my 1:30 appointment, only to see her walking out of the office and telling the staff, «I’ll see you in an hour.» I got really mad and said, «I thought I had the first appointment after lunch.» They said, «You do. She will be back in an hour.» She is very good, but she is WAY over-scheduled. You will be frustrated beyond belief if she is your primary. I would avoid. You could do better.
Armen K.
Place rating: 5 Irvine, CA
I’ve been going here for about 3 years. No complaints! Dr. Goodfellow and the staff are great!