Arrow Rent A Car

Spent a month in LA late last year and needed a van to move our large family around. Whilst we didn’t want to skimp on safety, comfort and practicality we also didn’t want to spend a fortune either. Enter Al from Arrow.
We had been scoping out this trip for about a year (travelling with 6 kids takes a bit of planning) and had gotten quotes in excess of $ 4,000 including insurances. Then everything was called off until about 2 ½ weeks before the dates we had planned to go when everything unexpectedly fell into place. Cue start looking for good last minute deals… Prices were still way up there so I Googled van hire in LA and started going through the listings on the 3^rd, 4^th, 5^th pages etc of the search results.
When I contacted Alan I wasn’t sure what to expect as there were no rates on the site. But his response to my enquiry was very quick, answering all my questions and giving me a very good rate. He then also negotiated a good insurance price due to the length of time we would be having the vehicle (about 5 weeks). For the vehicle we had and the length of time, we saved a couple of thousand dollars over the next option. The vehicle was more nicely equipped than the vans from the larger companies. For example having cloth bucket seats instead of vinyl benches in the back. Al offered to remove a couple of these to give us more room, a service offered at no extra cost. The allowed mileage also proved more than ample despite us running up to San Francisco. Because they are located a little distance from the airport (literally only a mile or so away) there was no airport tax though Al did come and pick us up from the airport — a service he offered (again at no cost) to us which, after a 20 hour trip from Australia, we gratefully accepted. This was on Thanksgiving.
Contact and pick up was straightforward. Paperwork took just a few minutes. Van was in excellent condition and ran like clockwork for the period we had it with the exception of a faulty tyre air pressure sensor which would occasionally tell us we hads a flat tyre when we didn’t. Al was quickly responsive with that and offered us a replacement vehicle if we wanted it.
All in all a most satisfactory experience. That’s probably quite an unfair understatement. The vehicle was great but the service we got from Al was better. There will not be any need for us to shop around in future. You will not be disappointed.

Really Good deals for mid-​long term rentals. Alex (the owner) is really kind.

I recently rented a car from Al at Arrow Rent a Car.
When I first stumbled upon Arrow I was looking for a car for a week that didn’t charge a fee for under 25. Arrow filled this need very well.
When I called Al I wasn’t sure if I should go through him. I’d never heard of them and I didn’t want to get burned on a deal. I made the plunge to give Al a shot, I needed an affordable car, (HERTZ and ENTERPRISE) were charging FOUR times the amount.
Al picked me up from the airport with the car I would be driving for the four days, took me back to the place of business, filed some paperwork and was off.
I had a special request as I was taking the red eye home, Al told me initially to leave the car in lot C. He called an hour before I was to be at the airport and told me he was there and could drop off the car, he the drove me back to the Airport.
From start to finish I was treated with a lot of respect and will be recommending him to all my friends. If you are considering a rental car and don’t want to pay through the nose for the other guys, you will get 10x the service from Al.