The Paw Patch Place

Being new the area, I took a chance by taking my pup here for her annual exam. I was not disappointed! The doctors and staff were friendly, efficient, and answered all of my questions. They consulted me on switching flea and tick medication and actually saved me quite a bit of money. I’ve now started taking my dog here to get grooming done as well! McKayla does a fantastic job!

We have been taking our dog to paw patch for two years now. Everything has been great with her normal check ups. Then we noticed a bump on her tail. We took her in, and they told us it was a cyst, shaved it, and drained it. They let her go home without any instructions to wear a cone, or anything of that sort. Later that week, we noticed that she had been messing with the area, and it was bleeding. We took her back to the vet. They gave us a cone, told us it probably wasn’t infected, and send us on our way. The next day, I noticed the spot was still bleeding, and dripping. I called paw patch, they told us it was fine, and to just keep the cone on. I was concerned, but did not want to be overly anxious. The following day, it just looked worse. It was a Sunday, so I ended up taking her to the emergency vet. Who immediately told us that the spot was infected, and that the cyst needed to be removed. They performed surgery and gave us antibiotics and medication,
They told us that if we had been in earlier, the infection might not have been as bad, especially if we had been in a few days earlier. They also stated that paw patch should have either removed the cyst completely, or left it in tact, and that, as the vet there punctured and drained the cyst, they should at least have given us instructions to watch her and some antibiotics to prevent infection.
I am so mad that I went back AND called the day before and both times they brushed off my concern. I will also note that neither I nor my husband have bothered them with baseless concerns before, so they had no reason to doubt our concern and tell us it would be fine.
We will not be back at paw patch place.

We have been going to the Paw Patch Place for a couple of years. We recently had to take our dog in for some health concerns. They did a good job of giving us options, being thorough in their exam and considerate on the cost.
Dr. Dowden has a wonderful bed side manner, which is really important to me. It’s not easy when your animal is sick.
They were on time with the appointment and we were able to leave within about 30 minutes. I appreciate their promptness as well.

Recently got a golden retriever puppy and took him for his check up, vaccinations, and neutering at the Paw Patch Place. They are extremely friendly and my dog loves going there. They are professional and quick and they do a great job. They are very reasonably priced and I am always able to schedule appointments when needed. The staff of vet techs and Drs. Snowden and Lindsley are great and really know what they’re doing.

My review is short, sweet, and to the point because my appointment was, well, short sweet and to the point, which is a good thing. I was hesitant to purchase a Groupon for a veterinary visit, but I did so because I’m a cheapskate and it was too good of an offer to pass up. It was super easy to make the appointment. I was able to get in fairly quickly.
Upon arrival, my little darling kitten, Olivia, was not in the best of moods, but the staff was friendly and the check-​in process was easy despite Olivia’s incessant whining. We were taken in the check-​up room, which was clean and inviting. I love the wall art. I just had to give these ladies 5 stars because Olivia, who hates to be held, would not be still when she had to get her temperature taken. Fortunately, Olivia gave us exactly 5 seconds to get it done. A short while later, the vet came in. Super nice lady who answered all of my first-​time cat owner questions. Unfortunately, Olivia had to receive her vaccinations. My kitten let everyone know that she was not happy about getting shots. The vet and the vet assistant had to take her into another room to give her vaccinations and clip her nails. I don’t know how they did it, but they took care of her as quickly as possible. I had a happy cat once again. The welcome packet was also a nice touch.
All in all, I had a great first visit. Olivia and I would return again to take care of all her needs. Hopefully next time, she will be a little nicer to the wonderful staff!

I was a first time customer today, and let me tell you I can’t say enough kind words about Dr. Lindsley and the rest of the gals there. They’re the best! Mr. McGinty and I thank you!

Have to say I am disappointed in this vet. I work for a local hospice and took possession of 2 little dogs after the patient passed. The dogs had tags from the Paw Patch. Our patient had been very ill for years and not been able care for her pets as they should have been. Unfortunately, our services weren’t initiated until the day before the patient passed… anyway…I called Paw Patch and asked if they’d be willing to get their shots up to date and give them an exam. Our non-​profit Foundation offered to give a tax receipt for a donation in kind so the vet could use the service as a tax write off, but the owner refused to help… I will not be recommending this vet to anyone I know.

We’ve been taking our family here for over 20 years. I cannot say enough good things about them. They treat your family as their own and do everything they can to help with any needs.

The doctors and staff are very nice, very attentive. I have been taking my Lhasa apso/​shih tzu mix to Paw Patch for checkups, vaccinations and teeth cleaning for three years now. They also performed emergency surgery on him when he ingested a handful of rocks. They did a wonderful job, for a price I could afford.

I want to echo someone else’s point that staff at the Paw Patch Place understand that not all doggies and kitties are perfect angels. I have a 13-​year-​old dog that is kind of a grump-​a-​saurus when she has to meet new people in new places. It makes her nervous so she barks and sometimes growls. I like to say she is a «slow warm.» But when she does warm up to someone, she will be very docile and sweet for them. The staff picked up on this without me having to explain or make excuses. They accept my grumpy old lady dog as she is and help calm her every time we come in. I also appreciate being able to hold and calm her myself without having to give her over to a tech who muzzles her. They have never muzzled my dog at the Paw Patch Place and for that I am very thankful.

Nice vets & vet assistants who are patient, take the time to answer any questions I have, & really seem to enjoy their job. Last time I was in they had free dog treats. I know Indy loves its dogs, but what about us cat people? Why no treats for the kitties that come to the vet? They would definitely help soothe my cats’ nerves, both of whom absolutely fear & loathe getting into their carriers.

Here’s the thing that keeps me off of 5 stars… I have no idea what my Vet’s name is. I’m not even sure we see the same person every time, which I find a little bothersome… maybe it’s my fault, but shouldn’t they be leaving a good enough impression on me to make me know?
We get tremendous help every time we are there. The ladies behind the desk know my dog when he comes in and never have to ask who we are, which totally impresses me. They always accomodate us with our silly first time parent questions and when we freak out for no reason they give us a reassuring smile and send us on our way. They keep us up to date when our pup needs something and they really have a way with making him feel calm at the vet.
The only other thing I have an issue with is that they always want to fix my dog, but he doesn’t need fixed. It’s too expensive for one, and he is never out roaming the streets creating illegitimate
whats the big deal?