Spa in the City

I don’t think I would have found this on my own, it is one of the office buildings off the circle. But a group of bridesmaids and I went to get our nails done. At first look the place looks a bit messy. I think they may have been doing some construction but there were no signs or explanations. I opted for a manicure as the pedicure was much more expensive than my neighborhood spa. I will say that this manicure was done very well and that it lasted for over 2 weeks. I guess my biggest concern was the lack of professionalism amongst the employees and the lack of cleanliness of the spa. I think for the price you will get a much better deal at you neighborhood nail place

Great place to get a mani/​pedi in Indy. I was in town for a conference and found this spa via Unilocal.I called in the morning and they were able to get me on the same day. Missy helped me pick a color and helped me understand the differences between the gel brands. I also had a toe that needed a touch up and they were able to look at the purple polish I was wearing and match it perfectly. The staff is very friendly and made me feel like a local. They provided many great recommendations on things to see and do in the city.

I feel terrible for giving this spa one star but honestly if I could give them none, I would.
I scheduled an appointment for my husband and I to go and get a couples massage for our one year anniversary date. We had been looking forward to it for at least a month. We arrive at the building having been told prior that the doors remain locked on weekends and if the «door man» wasnt there to just call and they would let us in. No problem. Door man ended up being a building maintenance man very unkempt in appearance, not at all professional nor could we understand most of what he was saying. nice guy, odd vibe upon entering the building.
We get up to the 5^th floor and the atmosphere is not at all what I was expecting-​dark, kinda of dirty… ok, I am thinking once we enter the spa: eutopia-​I mean, its a SPA, right? WRONG. Walking out of the elevator and turning left towards the spa you are immediately facing one of the hair stylists chairs-​no reception area or anything and so I am walking towards this woman doing hair and she is pretty much just staring at me until I explain that I had never been there before to which she points to a door and says thats where we need to go. So I am starting to feel uneasy already…
We walk in to the other room to find a half eaten piece of pizza on the table, where a woman is working in clothes that look like she is running errands to the grocery store (ie not at all professional or even put together)…she is friendly enough, hands us some forms to fill out and leads us into the massage room where she tells us we can sit on the stools or on the bed and «spend some time together». HUH? No waiting area, no robes, no aromatherapy smells ANYWHERE in the building, no soft music, no dim lights… NOTHING. So I am sitting there trying to fill out my form and trying to feel justified in the $ 200 with tip that we are about to drop on this experience. I am thinking that maybe she is waiting until we fill the forms out to get us robes etc. She did offer us wine or water which was nice. The room was not exceptionally clean, equipment was not high quality, lotion left over in a cup on the table etc. When she returned with a second massage therapist (who was well dressed and looked very professional actually) I just had to be honest with them as much as I didnt want to but I explained that this was not at all the experience we were looking for to celebrate. The first woman attempted to get us to stay but in the end we left after about 10 – 15 minutes and without a massage.
We would have gotten more of a spa experience out of Massage Envy. I just kept wondering if they themselves had ever been to a spa to know what was expected… I would never recommend this spa and I didnt even get to the services.

I was recently at this establishment and was so dissappointed. Several of my friends were with me and we received several of their services including nail treatments and facial treatments. First, the place is dirty and run down. The website is not a representation of this place. During the facial services we were never given robes, just told to push our shirts and bra straps down. The sheets/​bedding on the facial bed were never changed and looked filthy. The «meditation room» was a dark and dirty room the size of a closet. They served us wine in glasses that looked like they were from Goodwill. The manicures and pedicures were awful! No nail soak for the manicures and essentially it was just a nail polish change. I left with chipped paint where she had painted on my skin and cuticle and it was peeling. During the pedicure they dremeled the bottoms of my feet and I left with loose skin hanging off my heel. I went home and pulled it off. Most of the staff was friendly (hence the 2 stars), but the owners boyfriend was there and made most of us feel uncomfortable. It was definitely unprofessional. None of us would ever go there again. The website is not a good representation of the business. It states facials are 60 minutes (we averaged 30 – 40 minutes), manicures and pedicures were also shorter than stated on website. I wouldn’t mind services being shortened if they were done well.

I will not be returning. The pedicure was ok but they clearly do not know how to do a shellac manicure. They were actually asking me for tips on how to do it. The person doing my nails did such a bad job the owner had to take over and I still left with an awful manicure. It was a very disappointing experience. The staff were friendly, but extremely unorganized, unprofessional and poorly trained. The facility was not clean and even visually looked disorganized. I would never recommend this to anyone. And the name is pretty deceptive. There was nothing spa-​like about this and they skipped the relaxing parts of the mani and pedi, for example the massage part. I agree with other user ratings and comments and I understand why the reviews are so mixed. Overall it was a strange experience and I will be finding a different place to redo my shellac manicure. What a bummer and waste of my money.

Lovely people, terrible manicure.
I came here in the middle of a weekday for a shellac manicure because my previous one had grown waaaaayy out (like, it had almost been a month and the polish was still perfectly intact). They were able to fit me in on a last-​minute phone call, so I was grateful.
I arrived to a salon in the middle of an office building – nice décor, looked clean, all good things, right? My manicurist had me sit down and soak my fingers in a bowl of acetone to remove the old polish; not quite what I was used to at my old salon, where I ended up like Edward Foilfingers, but hey, whatever method works for your salon. She was polite and conversational during the entire encounter, and even recommended a different brand of UV polish that they liked better than CND shellac (my loyal favorite).
The end product? A messy manicure with polish all over my cuticules (I went home and cleaned it up as best I could), snagging ends on my nails that I had to file down, too-​thick polish extending into the lateral nail folds, and polish that chipped two days later. I thought a shellac mani here was a steal for $ 25, but for that result? No way.
I won’t return.

Best pedicure I’ve ever had!!! They use tools and techniques I’ve never seen before. Very thorough. Will definitely be returning

Spa in the city is an excellent place for a multitude of pampering choices. I’ve had my hair cut and colored to perfection and had the most relaxing massage of my life. Danielle Kemp has hands that will draw your mind to a blank. No pun intended. Best spa in the city! They also do nails and bad ass hair extensions!

Very nice people, but was not impressed. I asked to get a regular manicure and ended up just getting a polish change. The nail tech pushed back the cuticles and painted my nails. Thankfully, the owner noticed and said just to charge for a polish change. The nail polish was not even on all nails (spotty). I would be willing to give them another chance, but be cautious.

Visited the spa during a girls weekend. We each had mani/​pedi and eyebrow waxing. One of the pedi spas didn’t work, but I did get the best pedi ever (and I go ever 5 – 6 weeks for one) from the owner Kelly. They used a dremel tool which was a first for me but got all the dead skin off. My friend had sores on the bottom of her feet so if you have sensitive skin, do not let them do it. We had a great time and felt right at home with the staff. I would go back again. The prices a re very reasonable.

I visited this spa a few weeks ago because I was in town for a family event. I got a 60 minute deep tissue massage and found it very relaxing. The masseuse was attentive and thorough. I felt completely comfortable with her which is unusual for me. I found her to be quite strong also which is important for deep tissue. I felt like my muscles really got a good working and the next day I felt it which is good. (I would be concerned if they didn’t feel different!)
The reason why I’m not giving this spa a 5 star rating is that I have had even stronger masseuses and frankly I am very picky!
I wish I lived closer because it’s hard to find a good masseuse! Thank you!

I have been to Spa in the city for a massage, facial, bodywrap and eyebrow tinting. The massage was amazing and I felt like a new person afterwards. My skin looks great ever since I had the facial and I got tons of compliments on my eyes after I had my eyebrows tinted. It was a great experience and I highly recommend Spa in the city!!!

Went there for a manicure with a couple of my friends and my 10 year old sister and didn’t have the best time. The guy who did our manicure was very good and did a wonderful job. The problem was the lady who was the owner and complained the entire time and did not have a clean mouth at all and was not very professional. It was hard to relax and enjoy it while she was complaining the entire time which was two hours. Also she kept saying that if people canceled without 24 hour notice they would be charged a fee for it and if they had a special such as living social coupon they would forfeit it.

I recently had an appointment at Spa in the City and was completely disappointed! First off, we were not offered a robe to change into, the restrooms were public bathrooms across the hall, and the relaxation room was about as big as my closet. There was one staff member that was completely unprofssional in every way. Now the massage was good, except that the therapist was again unprofessional and I could not totally relax. Next time I will go to Salon 2000 down the street.

this was the only place that I called that could fit us in. I called on a Friday morning wanting a Friday afternoon appointment and they made some calls and got two therapists to be available at the time we wanted. Anyway, the place is under renovation and is currently a hair/​nail salon with a massage room. So, my husband and I had massages one after the other. Mine being deep tissue, his being swedish. Both massages were great (my therapist actually has a bachelors degree in holistic medicine and is starting school again to get her masters and doctorate). Everyone there was super friendly, and helpful. Soon, they are opening up another whole area solely for massage and other treatments.