Scott Dentistry

As my husband and I recently relocated to Indy from Los Angeles we were looking for a local dentistry practice for our dentistry needs. In LA, my brother is our family dentist. I saw a TV commercial for Scott Dentistry and called for an appointment. Very disappointing experience. I scheduled an appointment for us in Dec 2014 for Jan 2015. I called early in January to confirm our appointment for that month and was told that it had been scheduled for February (???). They was no apology nor kind suggestions for an alternative appointment :{{{. The young lady was a little testy and said «let me just take you off of our books» :{{{ I was shocked and speechless. Needless to say we cancelled altogether and scheduled with another practice. I cannot rate their dentistry service but only hope that it is better than the customer service I encountered. The young lady that took my confirmation call was very rude and short in her demeanor … especially when the mistake was on their end :{{{ Not nice … not good.

My 1^st review of 2015:) is the AWESOME Scott Dentistry!
I always wait a bit to review my health service providers… especially dentists. Since 2009, I’ve invested lots of time and money into my oral health. I’ll be the1st to tell you that finding a good dental team is usually very HARD after relocating.
But since my move to Indy in 2013, I’ve been visiting Scott Dentistry, which has been for a little over a year & a half now. A visit to Dr. Lynna always makes my day! She always is so nice to me in and outside the office. She is professional at all times, knowledgeable and allows me to voice my ideas/​concerns. When I have an issue, like a chipped tooth I could have avoided, she does not judge me; she just tells me how we are going to fix and how to prevent it in the future. Overall, I can write till tomorrow about how great she is at what she does. I am able to smile again with confidence due to her efforts and care. When I walk out of the office, I feel that I am completely aware and clear about the action plan she has created. Unlike other offices I have encountered, Dr. Lynna has never pushed me into an action plan and allows me to follow our agreed plans on my terms and timelines.
Dental Hygienist Brad is also really good at his job. He always provides good insight on my health and makes cleanings easy. II note Brad because DHs can be very cold and Others in the office have always been more than nice and friendly and greet me with kindness. While I have not had any services under the care of Dr. Leonard Scott, it appears he has set a tone and standard for excellence during his 40 year tenure at Scott Dentistry. They use current technologies in dental care and have many stations, which I have found to be important factors for clients to consider in receiving the best and efficient dental care.
Since my time with Scott Dentistry, I have transitioned from jobs. Both providers were accepted with Scott Dentistry and I never had any issues with getting the care I need. Scott Dentistry has been awesome in helping me out with flexible payment plans that work for me and my budget.
I often refer the office to all my friends and relatives (and now you, LOL) without hesitation. Scott Dentistry has many services and aids to both children and adults. I am so glad that I have a dentistry team I can trust and has my best interests in mind.