Ray Skillman Chevrolet

I purchased a brand new vehicle from this location and have always taken it back to this location for all warranty, tire rotations, oil changes, and any other maintenance. The staff have always been very friendly, helpful, and accommodating as much as possible. They also wash my truck for free every time I stop in. They are sometimes busy and you may have to wait an hour or more for service if you just walk in without an appointment. But the nice part is they always give me a loaner truck for free to drive if I need to go anywhere. When I am there walking around the showroom waiting on my vehicle to get ready several of the sales people always approach me to see if I need any help. Even driving around the lot they will walk out and stop me asking if I am looking to purchase a vehicle. When it is time to trade in my vehicle this will be the first place I check to find a trade and a great deal. So far my experience with them has been excellent. But I understand that may not always be the case for all the customers. Thier lot and show room is full of many Chevy trucks, Corvettes, Camaros, Impalas, and other new and used vehicles. They are located right off the Post Road exit off I 74.

I am very happy with my overall experience. The sales team worked together to speed things up and not leave me waiting as has been my past experiences with other dealerships. My salesman and the finance manager were great and have followed up with me multiple times after my purchase to ensure my satisfaction. My family has purchased 7 vehicles from this dealership in the last 18 months and others in the past. We service all of them here as well. I really enjoy the «small town» atmosphere and the personal attention I get from everyone here. I will be a continued customer in the future.

Very pleased with my experience. From beginning to end of purchase of my new vehicle. Staff helpful and spent time answering my questions.

I had my best car buying experience in my life. Unfortunately I was in an accident and my vehicle was totaled. Ray Skillman Chevrolet took it in as a trade and gave me a very fair price. I love my new Cruze. Morten Esbjoern was excellent. He knew the answers to every question I had and was very patient. He did not try to force me into a vehicle. He listened to my concerns and addressed my needs. He found exactly the vehicle I wanted in the right color. I would highly recommend Morten and the dealership as a whole.

I bought a NEW vehicle and felt I was given a fair deal. The sales staff was great to work with; however, I called the service department with a question about window tinting and My Link Bluetooth compatibility and was just blown off. My question was never answered and I felt they were rather rude. I had to call another Chevy dealership to get my questions/​concern addressed. Definitely not going to be going to Ray Skillman for the service of my vehicle.

Went above and beyond to keep is within our limits and what we wanted to spend. This wasn’t our first car purchase, but it was much easier than our previous purchase.

I came in for a braking issue that I was not prepared for. The service dept was able to work within my super tight schedule, fix my car and get me back on the road in a couple of hours. I am so thankful for the work they do and working with us, it is appreciated more than they realize.

If I could give this a No Star rating I would. First, let me start by saying that my wife and I are from TN. If we were to walk onto a lot in TN and begin looking at $ 50−60k brand new trucks, we would be accosted IMMEDIATELY by folks looking to help us without hesitation.
We decided to go to Skillman Chevy as it’s less than 5 mi from our house. My wife and I are both looking for new vehicles, and were getting excited about shopping. It was a pretty Saturday afternoon, about 3:30pm, and warm and sunny. We parked right up near the front doors, so there was no mistaking anyone inside that we were there. We walked up and down the ENTIRE line of Silverados, then perused the Tahoes. I know a good deal about car manufacturers, so I know that these two specific types of vehicles are exactly where the PROFIT is in Chevy, much like Ford and Ram. My wife and I should have had someone on our butt the moment we walked onto the lot. If I would have visited the lot alone, maybe a few more minutes to have someone come out just to see if I should be taken seriously, but even then, come ON.
We may not be your typical customers, my wife and I are both in our early 30s, and both of us look young, but we were going to pay for our vehicle IN CASH. We absolutely HATE it when we go somewhere and get profiled for looking young. Don’t assume to know our financial state until you send out a salesman to speak with us. Also worth noting, we know good and well there were plenty of salesmen there, we also know that plenty of people saw us walking around the lot, but not a sole ever came near. We saw plenty of people being assisted in the USED car section, but not the couple that was there looking at their NEW vehicles. There was an overweight salesman hanging out in a golf car by the front doors, staring at us the whole time, but never did he bother to come over or send someone else to even say hi to us.
This is a horrible, horrible excuse for a dealership, and we can never recommend anyone to shop here. Take your business elsewhere.
We drove across town to the Hubler locations (both Ford and Chevy) on Hwy 31 and were IMMEDIATELY assisted in both locations by very nice people who actually showed an interest in wanting to GAIN OUR BUSINESS.

My Experience:
I have been less than pleased with my last couple visits. This time, I had some work done on my sidemarker light and left turn signal. I did not realize until after I left the dealership that my left mirror was shattered and the surround was scuffed up badly during the repair. I called the dealership immediately and was told the mirror would be replaced. I think the whole side mirror assembly should be replaced. I was extremely disappointed that my van was given back to me with this damage and that I will have to take time out of my busy schedule to return the van. Although an apology was made and it will be fixed, the reason this happened is unclaimed. It seems obvious to me that somebody struggled to access the sidemarker lamp and broke the mirror. Then, they did not report it, putting the burden back on the customer. I will avoid returning to this Ray Skillman as much as possible.

I WILL NEVER GO TO A RAY SKILLMAN LOCATION, EVER, AGAIN! After poor experiences at a different location we were hesitant to give the Chevrolet location a shot, but they had the (used) car we wanted for the right price so we reluctantly went with it. We were relieved and thought our fears were unfounded when the dealership was GREAT to work with while shopping and purchasing. Well that was true, but after the sale? Not so much. We received the application for title exactly 21 days after purchasing, given the BMV’s schedule that gave us a window of 5 days to go to the BMV to register, this is more of just an eye roll and annoyance of them slacking. But the really frustrating part… After over 5 weeks, the bank who financed our vehicle has yet to receive any paperwork from the dealership. Based on the date we signed the loan documents and the signed for the first payment to begin, our payment is now late. The bank will not allow us to make a payment because they have no information on the loan. Yet the bank told us they have to go by the dates on the paperwork (WHEN) they receive it. Thanks a lot Skillman. I don’t care what the circumstance is I will never go to a Ray Skillman location again!