Once Upon A Child

Indianapolis, United States

2.5

Open now

11 reviews

Accepts Credit Cards

Contacts

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Telephone:
+1 317-846-7011
Website:
www.ouac.com
Address:
1204 W 86th St, Indianapolis, IN, 46260
Categories:
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Bussiness info

Accepts Credit Cards
Yes
Accepts Apple Pay
No
Bike Parking
No
Dogs Allowed
No

Today

Today 9:30 am – 8:00 pm
Open now
Local time (Indianapolis) 11:39 Thursday, 12 June 2025

Business hours

Monday 9:30 am – 8:00 pm
Tuesday 9:30 am – 8:00 pm
Wednesday 9:30 am – 8:00 pm
Thursday 9:30 am – 8:00 pm
Friday 9:30 am – 8:00 pm
Saturday 9:30 am – 8:00 pm
Sunday 12:00 pm – 6:00 pm

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11 reviews of Once Upon A Child

No registration required
Place rating: 1
Indianapolis, IN
The return policy is crap 30 days OK great, but when I bring back baby shoes with Price tags. You only offer me a 2 $ for them when you sold them to me for 12 $
So you mark them up over 10times the amount once on me and your going to do it again on some one else.
Maybe just take a 25% restocking fee instead of make me fill out you paper work and then for you to tell me 2 $…
Place rating: 4
Indianapolis, IN
Great selection of baby items, and I like that some things are 10 for $ 10. But other items are a little overpriced in my opinion. The staff is pretty friendly, and the store is very organized.
Place rating: 5
Indianapolis, IN
After one of the employees took the time to explain a deal for me and saved me $ 10, I’m updating to 5 stars. That and they’ve organized the store even further and relieved the poor, overfilled racks by making certain sections bigger that direly needed it.
Place rating: 2
Indianapolis, IN
Whoa — the apathy and contempt for customer service here is astounding. This will definitely be my last time visiting, which is a shame because it’s nice to have a place in which to buy used clothes for kids, as they outgrow them so fast. I’ve never tried selling here — only buying — but from the other reviews, it sounds like a pretty inefficient process.
Place rating: 1
Indianapolis, IN
If you are selling clothes they make you stay in the store which for a busy mom is very hard because I spent 2 hours in there one time waiting for them to go through my clothes. Imagine a 1 year old in a store for 2 hours waiting. The staff is also rude. This location will not be getting my businesses anymore. The one in speedway is much better. There you can drop your clothes and run your errands come back and pick up your money and the staff is much friendlier.
Place rating: 1
Indianapolis, IN
I rarely buy anything here unless I am selling — the prices are a little high for what you get. I have seen used items tagged at $ 4 – 5 that are the same price or lower at Target or Kohl’s. Today’s experience was wretched… when I brought in my outgrown toys & clothes I was told that there were 4 people ahead of me. Almost 2 hours later, they were finally through with my stuff. Overall the staff acted like they really hated their jobs and the customers, but the girl helping me was kind. I think I would rather donate my old stuff to Goodwill than deal with this again… it was one of those things where I’d gotten myself far enough that I wasn’t going to quit on if, but in hindsight I really should have bailed after the first hour wandering the aisles!
Place rating: 3
Lexington, MA
I’ve popped in a couple of times to shop. Both times I’ve found clothes I wanted to buy, I like that the selection is eclectic, there are brands that I like, and the prices are fantastic. (Last week I bought 8 items for a total of $ 35).
All of the clothes I bought were clean, although I of course wash everything again when I get it home.
Kids grow out of clothes so fast, I feel that shopping here makes a lot of sense.
Place rating: 1
Indianapolis, IN
Customer service is awful! They do not take checks and they do not let you use your husbands credit card even when you have the same last name, ur id and him on phone saying you can use it! Do not go here, not worth the hassle!
Place rating: 2
Indianapolis, IN
Their sign says «we give you $$$» but in reality they give you pennies on a dollar. When they take stuff from you they want to purchase, usually they cover it with a big item so other small items below the big item aren’t «visible» so when they offer you $ 10 it doesn’t seem very low lol.
They turned away my Gymboree, gap clothes said the tag was «too old», I bought the same clothes back in a week and they accepted almost all of them lol.
Place rating: 4
San Diego, CA
Upping them a star. Store is still very chaotic and messy, but going on my lunch hour rather than in the evenings guaranteed less chaos from the mini me set :-)
I went in again looking for snowsuits for my 15 month old grand daughter since I was successful last fall. Found one that isn’t very thick but will do as a backup for her daycare. Found some other cute stuff… and a halloween costume…6 items all for under $ 30.
Unbeknownst to me… on Thursdays every article of clothing for 0 – 24 months is an additional 25% off. Score!
Place rating: 4
Indianapolis, IN
i’ve come here multiple times, trying to help out friends in need with their children and their clothing. great buys, and the clothes look next to new. i have no complaints!