Morse Moving & Storage

Looking to hire mover for a long distance move from Indianapolis to Manhattan, my research uncovered that every company has terrible reviews on pretty much every site. Not comfort inducing. I ended up choosing Morse/​Allied and everything was as advertised. No hidden charges. My stuff was picked up and delivered when promised with no damage (a few boxes took a beating, but my stuff was fine). And their customer service was good. They had to use shuttles on both the pickup and delivery, which increased risk, but it went off well.
I’ve had variable luck with Allied for long distance moves in the past, but this one went well.

If I could write a review with 0 stars, I would. My husband hired these people to move our things from a storage locked in Indianapolis to our new home in Texas. We got a good deal and they said they could get our things to us on Feb. 10^th. It was a 2 week wait. During that 2 weeks we did not hear from them, which I found a bit odd. Then on the 10^th I stayed home waiting for them to show up… by 3:30 PM my husband called them to ask when they would he there. They said they were close and would be there at 5 o’clock, so I waited… and waited… and they never came. At first we thought maybe they had gotten our address wrong, so we tried to call and for 3 days (business days) we couldn’t get a hold of anyone. So finally we left a message saying that if we did not hear from them in 24 hours we were pressing charges. Still nothing. So today we called the police in Indianapolis and were told that we were by far not the first to have this problem with them, and that most people never see their things again. Basically, they give you a great deal, send you a confirmation and receipt, and then disappear with your things. Just to give you an idea of what was in our storage locker, we may never see my wedding dress, shoes, or pictures that only I have a copy of again. My husbands signed basketball jersey, and other expensive sports memorabilia, my Yamaha full length keyboard, our brand new TV, letters from my mother, tax receipts, books, journals… all gone. There is a small chance the police will be able to find our things before they pick through what they can sell and ditch the rest… but it’s a small percentage of people who actually see their property again. Do not hire these people. Do not let anyone else hire them. They may not do it to every person who hires them, but if they do it to you, you’ll wish you’d never heard of them.

Worst experience ever. Not only did these guys backout last-​minute on my scheduled move, but refused to answer the phone or find us alternative help! We were told that the driver couldn’t make it due to some personal issues. Basically, my husband and I were stranded with our apartment wrapped up and noone to help move our stuff, 1 hr before the planned time! Ended up paying another mover twice the amount (we paid $ 650 to move 40 mins away, which is normally 300ish. Ridiculous) to move our stuff the same day.
Do yourself a favor, don’t call these guys. Terribly unprofessional and unreliable.

First of all, Shannon was very friendly over the phone. She patiently explained the Morse Moving code (morse code, heh heh) while she figured up my estimate.
Harry and Adam arrived early on moving day and moved me from my 1 bedroom basement apartment to my new apartment in 5 hours (in-​town move).
They were very friendly and pretty careful with my stuff.
The guys got super sweaty. There was plenty of sweat transfer going on between the movers and my furniture… But I think that’s to be expected. It would have been less gross if they had wrapped the larger items (like my mattress) in a moving blanket or plastic wrap.
I used Two Men and a Truck last time, and they were not careful with my things (and left a lot of the smaller items for me to move on my own).
There’s a little cost difference, but I think going local was totally worth it.
I would call them again.

If you are thinking about hiring a moving company, I would highly recommend Morse Moving. My wife and I ended up deciding to move our items ourselves because we did not have much to move, so I cannot speak to the actual moving service itself. That said, the professional who visited our apartment was so helpful and friendly that I felt compelled to write a review.
I called a few different moving companies to come out to our place and give us estimates and none were half as helpful as Mr. Rivera from Morse Moving. In fact, the North American representative was quite rude and offensive. Mr. Rivera was efficient in making his estimate and then sat down with us to talk through various options. Unfortunately, we needed to move all of our items in a single day which Morse Moving was unable to do due to the small amount of belongings we were moving. What impressed me was that rather than arguing with me to convince me that such a move was impossible (such as my experience with North American), Mr. Rivera suggested a number of ways in which Morse Moving could still be of service: movers to load and unload our Uhaul truck, packing supplies, packing services, et cetera. I have no doubt that their actual moving services are just as impressive as some other reviews have expressed.

We had a crew of 3 of the hardest working moving pros I have seen. They got to work quickly, took every precaution to protect our old home packed, protected and loaded our furniture and incedentals. When we arrived at our new home they were quick and efficient with the unload and took every precaution to protect our new home. They placed and put everything back together exactly as I directed. When everything was completed we settled slightly under the estimate. The guys were personable and friendly, and professional in every aspect. There was not a scratch or ding anywhere and we had some very tight conditions to work with. Thanks Morse, the team did a SUPER job for us!

We had two guys, Eddie and Bill, who were not only the hardest working movers that I have come across, they were also friendly and entertaining. I would reccomend them and Morse any time you need to do a local move in the Indianapolis area!

Morse Moving and Storage made a disaster out of my move from the Indy area to the SF Bay area in CA. It started with Jack M. miscalculating the amount to be shipped. Then they brought the wrong size truck and forced us into an overflow shipment, which did not leave Indy until almost two weeks later. After signing and executing an agreement to deliver on a Sunday, «likely Saturday», the movers on the CA side refused to honor the agreement, unloading on Monday and causing me to lose a day’s pay at my new job. As it turns out, Morse knew full well (Jack admitted it) that a mistake was made and there were no intentions to move me in on the weekend. Today the overflow shipment finally arrived in CA and the driver refused to take any of my goods to offsite storage, in violation of the signed agreement. So my garage and house are overflowing. Jack won’t even take my calls about this. And to add insult to injury, Morse is trying to violate their own «guaranteed and binding price agreement» by increasing the price well over $ 1000. These are very dishonest people. Do not give them your business or you will regret it dearly.