Incrediplex

The upper administration is awful. Rude, poor communication, and nasty attitudes. The employees are treated like crap and everyone is underpaid. I’m surprised they haven’t closed down considering their poor decision-​making skills. Everything is overpriced and run down. Disrespect everywhere. Don’t even bother.

I think the worst thing about this business is its location, on Sunnyside and just off of Pendleton Pike; now, seeing as my mom lives on that side of town I feel it’s fair of me to say, one block in the wrong direction at night? No thanks. And in the day it’s not much better. So, the only reason I have gone there is for my daughter’s volleyball tournaments. What I LOVE about going to Incrediblex as opposed to the other places that have hosted the tournaments is that they give you a players card worth the amount of your admission fee, $ 5. The place is really ginormous, soccer, basketball, batting cages, and all this is happening all at once, under one roof! They even have a full service restaurant. No, you can’t order a steak and there’s no waitress to serve your table, it’s deli style ordering with a cute area of umbrella’d tables where you can eat everything from wings to sandwiches. Or, you can sit at the bar and partake in some wine and beer and although this is the only area designated 21 and over, you can drink outside of there as well. I saw dad’s with beers in another table area watching sports. And I find it ask kind of funny. Yes, please serve parents alcohol while they watch their kids sporting events then have them drive home, lol! (And I am oneif thoseparents who partook becauae sometime a nice cold beer is just what an all-​day volleyball tournament required. But, in all seriousness, no, I think the alcohol and food stuffs is about drawing in the Dave and Busters type of market without the D&B type of price. Unfortunately, they don’t have the gaming and high end bar feel the other establishment can brag about; BUT they have a lot more variety. They have bowling, inflatables, Lazer tag, and when the courts aren’t being used the kids and I hopped on a court and played pepper (meaning you can just free-​play between games). From what I understand they also have a gym? And open gym for the kids.
**My only worry was having my teen daughter dropped off for open gym at a place that serves alcohol and has sooooo much to offer. It’s a great place. But as a mom, she likes to go and well the freedom to loiter and wander (20-​ish age guys have been «recruiting» and now «befriended» my 16 year old daughter and her friends for open gym nights) worries me.**
So, I’m a fan, wish it was closer, think some things might need to be reworked to keep bad situations like young girls being preyed on (precautionary), parking is more than sufficient (if you keep driving past the entrance you’ll see that there’s a whole lot behind the building (and the exit is one way so you have go that way to leave anyway), and I like how you can roam around watching and even just hanging around until the next game uncorralled (still love that part). As for the staff, tourney and restaurant staff have been courteous and seem to run things smoothly and they’re usually busy. To sum it up, my biggest beef with Incrediblex is its locale, but, from what I’ve seen the patrons don’t reflect the location, once you’re inside you could be anywhere USA. So, would I recommend it? YES.

Fantastic! Loved all the stuff for the kids. Very clean and nice employees. This is located in old Snapperz location, but has been renovated since.

I’ve been here twice for work events. The food in our buffet was absolutely horrible — the burgers were inedible. There wasn’t enough food for everyone (not sure whose fault that was). Games are pretty pricey. I went through my $ 20 gift card in about 10 minutes. I gave my card to a coworker so she could use my tickets (they are on the card, not physical tickets) to buy something for her son — she ended up having to use 4 cards’ worth of tickets to buy a stuffed animal.
On weekends, they charge $ 5 per person admission. Ridiculous, since you are there to spend money.

VERY poorly staffed and dirty! We went today and it was a bit busy due to spring break but not too crazy. But there wasn’t enough staff for all of the activities. So if you wanted to do laser tag, or bungee jump, or anything that required an employee, you’d have to go searching for one first. Also the bathroom was disgusting, no paper towels in the men’s room, the hand sanitizer had a strange mildewy odor (not the alcohol scent that lets you know the bacteria is being killed), dried urine (so you know it’s been there for a while) on the top of the urinal, hairs all over the stool– and we got there an hour after it opened so this was there from at least the night before.
About ¹⁄₃ of the games were out of order and only 1 of the 6 or so games for little ones even came close to working. You’d think with it being understaffed and unmaintained it’d be dirt cheap right-​no it was about 150% of what other similar places charge for the same games/​activities. The rock wall is a disaster waiting to happen-​underneath the 30 or so foot pillar that your children are climbing is a cement floor, no safety mats or padded flooring, so if that rope fails at 20 feet or above your kids is at best crippled for life, I can’t believe that is up to code.
It’s unfortunate because it looks great on paper-​as far as all that is offered. I think they were trying to do too much, and did none of it well.

Went here for bowling. 8 lanes. Pretty dark, they call it ‘cosmic’ bowling, The pins are lighted, and there are flashing lights along side the edges of the lanes.
$ 3 per game Mon-​Thurs. $ 4.75 fri-​Sun. $ 3 shoe rental.
The lanes have pop-​up bumpers, not the old fashioned air bags. And they can be programmed to come up on a player-​by-​player basis, so the bumper-​users and non-​bumper-​users can share the same lane.
Not busy at all on tues night. We were the only ones bowling.
Bowling balls are both marked and color-​coded according to weight, 6 pounds up to about 15 (?) pounds. All balls are also marked to indicate the size of the finger holes, so it’s easy to spot your ball in the ball-​return area.
Comfy sofas in the bowling alley, not the hard-​backed benches that I remember from my youth.
Staff was attentive and very courteous. I was impressed, given their age. They must have been trained well.
Grilled chicken at the food stand was good.
Facility is clean, as was men’s room.
I haven’t tried the games in the game area, so I can’t speak to those, nor to the team sports.
There are some private dining areas: door-​less rooms with simple long tables and straight-​backed chairs.

It’s funny how a visit to a place you’ve liked in the past can change your opinion. Unfortunately that’s what happened today.
I brought the kids I care for there today. The parking lot wasn’t busy, so I thought that would be good. What I didn’t realize is that they have a camp there with various kids I’d guess between 8 – 13. At first we saw a half dozen kids on the court playing basketball with a camp counselor.
Where the problem came in was that the «flotation» area was swarmed with about 15 – 20 additional kids just running all over that area, acting poorly, and being chaotic. Yes there were two camp counselors «overseeing» these kids, meaning they were either sitting on the sofas or standing around. Not telling the kids they weren’t behaving appropriately or stop running up the slides and jumping on the outside area of the safari one.
It just wasn’t fair that they were behaving so terrible and there was no one acknowledging that. The counselors shirts said Incredi-​plex, but there wasn’t other employees keeping an eye out for the other people not with the camp. It was a free for all.
After that they bombarded the obstacle course and finally it was time for them to have lunch and they picked up their shoes that had been thrown about. It gave my kids a chance to play, but shortly after that we had to go.
It was all so frustrating, and after seeing the lack of supervision and the chaos, I don’t have any desire to return there.