Cowan Jay E DDS

Charged me and I didn’t even go to his office!
Four years ago, I set an appointment with Dr. Cowan to have my wisdom teeth removed. Before I even saw the doctor, I realized he was not in my insurance network, so I canceled our first appointment. His office charged me $ 61 for a first appointment with the doctor, even though I never even saw him. Despite multiple attempts to discuss this with Dr. Cowan’s office, nobody was willing to discuss this with me and I was never allowed to speak personally with Dr. Cowan (thinking surely, he would know that he never saw me.) Eventually, the charge went to collection, as I was not going to pay for an appointment that never happened. Once it went to collection, the doctor’s office refused to even discuss the charge with me, as it was with collections and out of their hands. The collection agency also refused to discuss the charge with me, stating that the doctor’s office would have to withdraw the claim… except the doctor’s office kept saying that only the collections agency could withdraw the claim. Talk about a Catch-​22!
4 years on the collection is still on my otherwise sterling credit report, and the doctor still refuses to discuss it with me.