Solid

This used to be such a great place… However it went downhill fast, I did not return for at least a year due to horrible service and all the good manicurists left due to the overly chatty obnoxious owner. Went back last week thinking they would get better, WRONG!!! The place was filthy dirty I should have walked out but had to get to work… One guy scuffed around in his sandals to lazy to pick up his feet with his headphones on. The man that did my nails tried telling me what I told hi I did not want, the gel was thick and uneven when I got home to shower for work my hair got stuck in the snaggly uneven gel and next day bubbles appeared, after two days they started flaking and chipping, nothing has changed only got worse, my time is valuable and I cannot and will not go back to this filthy unproffesional place, I can’t believe they haven’t shut them down! Don’t waste your money or time!!!

I had shellac and pedicure done here last week and one nail chipped very badly. I stopped in to get it fixed (never asked for it to be free) and upon politely asking to have it fixed, was berated (in front of staff and other clients) by the original person who did my nails. He said «you have to pay, it was a week ago and it is your fault that it chipped.» I was fuming and ready to walk out, when one of the other employees stopped me, apologized and helped me. She was very polite and did not charge me. However, this was so embarrassing that even the other client who witnessed this apologized to me. It is a shame because they are within walking distance of my office and I probably would have been a frequent customer. Instead, I will never step foot in this establishment again.

I visited Solid Nail Salon on 9÷10÷2015 as a recommendation from the conceirge at the hotel I was staying at nearby.
This was the absolute worst nail experience I’ve ever had. I was visiting from out of state and needed my nails done for a wedding I was in. The first gentleman was very pleasant and chatty. He seemed to be pretty confident in his skills. His customer service was stellar, the work however, was not.
My pedicure (with OPI polish) was bubbled and my nails were not filed evenly. My shellac manicure (with OPI gel polish) was also uneven. My nails were filed so thin that they cracked at the edges and three of them broke almost immediately after i left. The shellac was put on too thickly and did not cure completely, which led to bubbling and a weird liquidy finish. For fear of fungus or some other negative result to my natural nails, I went back the following day.
The person I am guessing was the manager, took me to his chair and proceeded to redo the worst of my nails. He was rough and seemed irritated that I would ask for the job to be redone. He filed my nails even more and did a quick paint job. Two of my nails were still wet and bubbly when I left, but I was out of time and had to finish preparing for the wedding.
In less than a week, my nails look as if they’ve never been cared for. The shellac has chipped, peeled off, and otherwise cracked or broken. It has snagged on my clothing and generally looks terrible. Since I am used to getting shellac manicures, I know that they last for me at least two weeks and I know how my nails generally look when it’s time for a new manicure.
After spending 2.5 hours and $ 90, I will NEVER ever go back there or recommend this as a place for quality nail work.

Horrible. my second time here. first time was ok. Second time I went in for a nail repair .the nail was too thick and not filed down to match the rest of my nails. they were crooked and in even. after I told him I was not satisfied and explained to him what I didn’t like they offered to fix it and made it worse. they filed my nail after the Polish and didn’t even repolish. I was livid… I will never EVER IN LIFE GO BACK THERE. EVER! DISGUSTED WITH THERE SERVICE …

I used to frequent this nail salon a lot but recently you can’t get an appointment to save your life! We can fit you in, in the 3 hours!?! Seriously the cable company has a better window than that. also I’d say half the time I’m not satisfied with my mani or pedi, there’s a scratch in my gels that wasn’t fixed, my pedi only has one coat of polish on them, etc. It’s just gone downhill, don’t waste your hard earned cash!

Worst manicure ever!!! The guy that did my nails was in a plain old hurry to get through my manicure. Gave me a cheap two second massage and didn’t even buff my one hand. He was rude and just not nice! I felt like since I was just getting a normal manicure and not fancy gels he didn’t want to do the work! I won’t come back unless I am desperate!!!

Well, it turns out my review was premature. After going to a few other salons I experienced the same issues listed in my review there as well. Obviously that was a red flag.
Turns out I’m allergic to the artificial nail components and it was NOT something Solid had done.
It was just crazy timing. I can still get regular manicures and i WILL be going back to Solid to get them.

Awful, don’t go here! The lady who did my nails was terrible. First, she was rude and making not nice comments about the lady whose nails she did before mine. I went in for gelish nails — she did a terrible job. She messed up the shape, did an awful job filing my nails, and when she left a bubble in one, she said there was nothing she could do about it. The place was so dirty! I will definitely not be going back.

I don’t understand the people who give Solid a bad review. It is perfect (at least for me.) I make appointments during my lunch hour since it is near my work and never have to wait. I always get gel polish from Quinny and it lasts 2 weeks. She does a great job– always paints the whole nail down to the cuticle (I have had multiple salons who half ass it and do not cover the entire nail) and is quick! Also, I can clearly understand her (also have had issues in the past.) Her and Twan do an excellent job. They offer gel for the toes and have sooo many awesome colors to choose from for any season. This is my go– to place for my nails and I am a frequent customer!!!

My gel nail polish didn’t even last a week. Started to chip after 4 days.

I had been going to this salon for about a year and the owner has been very neglectful to his business as of late, not having enough or no supplies for the employees. And all of the good nail artists have left because of his lack luster support of his business.

I blame it on Legally Blonde, but it’s true: when I’m having a really bad day, sometimes getting my nails done really does turn it all around. Solid nail salon is a few miles away from me, yet I’d never been (maybe this was for good reason). I had to go to Drug Mart anyway, and they were near by, so I thought «Oh, I will see if they take walk ins! A pretty manicure would really hit the spot right about now.» I should have just picked up a bottle of polish for $ 5 at Drug Mart and done it myself.
The plus: it’s clean inside and there are plenty of stations. They take walk ins as well as appointments, and I didn’t wait at all.
Now the bad: I had my nails done in the afternoon, but at dinner I noticed that I had some tip wear on one nail and a small chip on another, AND two nails had polish super thin that didn’t cover my nail (and it’s a dark polish). I can (and do) my nails better than this at home. The woman who did my nails was nice enough, but only enough. I never did hear her name, and she was happier to talk to her fellow employees, answer her phone, and nibble on her lunch than try to talk to me. I felt like I was bothering her. While she would carry on a conversation with co-​workers, i just sort of… looked around. I didn’t have a magazine or anything else to occupy me.
When I walked in, I really debated getting a manicure and pedicure but I’m glad that I saved myself the money (and did a better pedicure at home). I was telling a friend about my experience and tried to defend the sub-​par manicure by explaining that it wasn’t expensive and one of the cheapest manicures that I’ve ever had, and she reminded me that regardless, it should have been done properly.
While Solid has a nice range of polish colors, the majority of the bottles are half full or less. I’m not sure if my polish was so sheer because they were trying to get a bit more time out of the bottle or if it’s a fluke (not naming the brand, but I have plenty of polishes — minimum 40 — by this brand and this is NOT usual). There were some polishes that made me wonder why they’re not in the trash can. I should have just brought some color from home. Scratch that, I should have just stayed at home. It would have been more relaxing, my hand massage would have lasted longer, it would look better, AND last longer. I feel like I got ripped off. I was hoping to find a cute place where i could take my friend for her nails before her wedding (in October). This is NOT it. The manicurist didn’t seem to care if I liked how it looked or if I ever came back.

I was in town for a wedding & decided to stop by Solid since it was nearby. The receptionist was hardly attentive, and I waited upwards of 10 minutes to be seated at a clean station (there were 4 empty stations, and I was the only person waiting); apparently it’s more important to have a place for the staff’s morning coffee than a place for the paying customer. I asked for a French manicure & the tech refused to use the polishes I chose, instead using an extremely old-​looking bottle of white polish and something akin to acetone (I think). The manicure itself was poorly done (uneven, bubbles in the polish, generally sloppy) and literally washed off in the shower two days later. Poor service, poor staff, poorly kept salon, and way overpriced — -I pay $ 15 for a premium manicure in Chicago that lasts at least a week, so the $ 22 for the absolute worst manicure I’ve ever gotten, from a tiny little suburban nail salon mind you, is absolutely absurd. DO NOT GO HERE!

Do not make an appointment. Even if there are only 3 other customers in the store you will wait at least 15 minutes. Do not expect any friendliness. The receptionist answers the phone by just saying «hello» and your nail tech will not ask you what your preferences are or even give you a welcoming greeting. Do expect for your nail polish to not dry because all of the polishes are old and when you drive out of your way to go get it fixed your nail tech, who you already tipped, will say its your fault because you were reading magazines. Horrible experience

The one thing I would recommend is that you don’t get a pedicure here if you want to feel relaxed. The reason for this is that the little stool you put your feet on while getting your nails painted is a few inches too high. This results in a very awkward positioning. I don’t want to feel like I’m working to keep my legs elevated and my toes pointing downward. Very uncomfortable. (Especially wearing a dress or skirt, even though they give you a towel to put on your lap.)

I’ve gotten 3 pedicures here in the last year and have had a pleasant experience each time. Twice I was able to walk in without more than a 10 minute wait, but once they were booked solid and I had to come back the next day. I’ve had the same technician each time, but don’t remember her name. She was nice though and very good. I personally don’t really like all the idle chit chat that fill most salons, I’d rather sit there and read a book while my feet get pampered, which I was able to do 2 of the 3 times. Once though, the place was full of all the techs talking back and forth while they worked… it was a little annoying. But their price is pretty decent and my pedi’s last a good long while and my feet feel great when I’m done, so that’s all that matters.

The nail techs are great! I love getting pedicures here and it’s a great feeling when they remember you!

Solid is a very nice, conveniently located nail salon in Independence. The one thing I really enjoy about this salon is they do take appointments. I hate going to walk-​in places and trying to time it right.
I generally get pedicures and manicures every four weeks. I LOVE LOVE LOVE the Gelish nail polish they offer here, however, on me it never last more than a week. (Regular manicures are only good for a day or two on my nails.)
This place is well kept, has a variety of services and qualified, friendly technicians.
My girlfriend had a child’s birthday party here and it was a blast! I am going to have my birthday party here next year and I am in my 40’s!

I’m really disappointed in my two experiences at Solid in Independence. The first time I went, I didn’t even get a hello from the receptionist. Then my gel mani only lasted a week. The tech was nice though and decided to give it another try.
I went last week, same receptionist coping an attitude and had another gel mani put on from a different tech. It’s already starting to peel on 3 fingers and it’s been just over a week.
I’ve been getting gel mani’s for a couple of years and they’ve last 2 – 3 weeks at a minimum. I haven’t been exposing my nails to anything harsh or doing anything out of the ordinary. I can only attribute it to their technique or the quality of product they’re using.
Although it’s a nice and clean environment, I won’t be returning there to pay a premium for a mani that is sub-​par.