Changing Seasons

Russ is amazing! He made my wedding so magical and so special! We couldnt believe how breathtaking the garden & reception area was! Throughout the night, he continued to surprise us that left our guests in awe and speechless. Russ is worth every penny!

My friend used this guy for her wedding and had a HORRIBLE experience. She asked for a specific color palate and got a completely different one than she asked for. Her fiancé gave him a hand written love letter to be included in her bouquet which was supposed to be returned for the ceremony and he lost it. He refused to deliver the flowers to the reception venue. Didn’t include a pin from her grandpa that was supposed to be in the bouquet, he lost that too. It was the only thing she had that belonged to her grandpa. She asked for an assortment of flowers and all he included was roses. She was very upset and crying before he ceremony. He apologized but didn’t take any responsibility for the screw ups and did not give any kind of refund.

I used Changing Seasons to do flowers, photography, and planning for my wedding. It was a nightmare. The centerpieces were supposed to be pink, they were white. Aisle flowers were supposed to be large galvanized buckets but were instead little tins with our monogram written in a sharpie marker. Ribbon was mailed to Russ for all the bouquets and instead he substituted it with something completely different without my consent. Russ initially did our photography for our engagement photos but since he double booked our wedding date (after we specfically changed it to have him as a photographer), he passed along the job to a friend. His replacement was a complete disappointment as we had to tell him exactly every picture that we wanted. Neither family was pleased with Russ or the substitute photographer. These are just a few things that went wrong for us. We have a page and a half of errors. The bottom line is that Russ will tell you everything you want to hear and make it sound like he will give you the wedding you’ve always wanted but once he has your money, forget it. Also, when he says anything in the budget that gets changed and put towards something else it also false. We had $ 800 from our budget that was never reimbursed towards other things. Russ and his team will not deliver. Sam was my wedding planner for the day and she left right after dinner started instead of staying the whole night as originally promised. Another bride that I met also was having several issues with Russ as her planner. I write all of this to save another bride from extreme disappoint and unprofessional customer service.