Pizza was not bad– when delivered it was completely stuck to the top of the box. I called back to complain and they sent a new one. Give em’ credit for service.
Asia R.
Place rating: 1 Boston, MA
POORCUSTOMERSERVICE! SLOWDELIVERY! NASTYPIZZA! I used foodler last night and for the first time, I purchased 1 large buffalo pizza and 1 medium pepperoni and bacon pizza from Tommy’s Pizzeria at 9pm. After two calls into Tommy’s Pizzeria my order was delivered at 11:00pm. I complained to the driver about the slow delivery and the driver responded«you’ll order from us again.» The pizzas were cold and EXTREMELY salty, after two hours of waiting the pizzas were inedible. I tried to call Tommy’s Pizzeria to rectify the situation but they closed at 11pm. Today I wanted to call Tommy’s to request either a refund or a FREE replacement order. My first call: no one answered. I waited 30 minutes and called again, a gentleman picked up I asked to speak to the manager and he placed me on hold for 5 minutes. When he returned I asked to speak to the manager again, he asked for my name and once I answered he asked me where I was from. I told him I did not understand the question, did he want my address, my nationality, or my place of business?. He responded by saying«the manager isn’t here». I told him about my bad experience ordering the pizza and he asked«why didn’t I call back last night?» I told him Tommy’s were closed due to late delivery. He asked«then why did you pay for the pizza if they were cold?» I told him I had pre-purchased by giving my card information. He then said I have to return the pizza for a refund. I asked him to send a driver to pick-up the pizza(SINCE I TODAY I DISCOVEREDTOMMY’S ISONLYAN8MINUTEDRIVEFROMMYHOUSE). The gentle said because I want to call and complain I will wait one hour before he sends a driver to my house. Needless to say after one hour, no driver came to my house. If this is everyday service at Tommy’s I don’t understand how they are still in business! POOR customer service ANDDISGUSTINGPIZZA!
Alex G.
Place rating: 1 Highwood, IL
This is not tommys. There is no such thing anymore it’s called«burritos pizza» and it’s horrible. Do not order from here. They had cancelled my order and we’re trying to charge me twice. Horrible horrible service.
Alex H.
Place rating: 4 Milton, MA
This place is great! Delicious pizza, authentic Mexican food, and they deliver! Friendly and fast service. What more could you ask for?
Wes D.
Place rating: 5 Hyde Park, MA
This is my go-to takeout /delivery pizza spot. Always good pizza and the people there are friendly. Priced reasonably, all around what a takeout /delivery place should be. I have never gotten anything other than pizza though.
Shannon N.
Place rating: 2 Boston, MA
Rating is based on my second time. craved some nachos. everything was fried and loaded with grease. They weren’t loaded as the menu states it does and just wasn’t good…
Wm S.
Place rating: 5 Milton, MA
Excellent pizza — high quality cheese and great toppings. Just moved to this area and very pleasantly surprised to find some of the best pizza I’ve ever had three minutes from my home. Best deal is the 2 large one topping and 1 medium cheese for twenty bucks — easily feeds a family of five + one.
Jesse N.
Place rating: 4 Boston, MA
I am not actually sure what their phone number is, as when I call the one listed here on Unilocal,it just rings and rings. The website listed here also does not exist. The place itself, though, does! The people are super friendly and awesome and its really just about the only good thing about Hyde Park that I have found. The chili… Oh wow. Just get the chilli. It is SO good. The pizza is pretty decent too, and they also offer fresh chicken wings, which I love, but the chilli is amazing. That’s about the only thing I will miss when I move out of this town soon. Go eat the chilli.
Ryan S.
Place rating: 5 Wellesley, MA
Now my favorite pizza in Boston. They use fresh ingredients and you can tell. The lady at the counter is friendly and the service is quick. It’s is more of a quick take out pizza but if you need to sit a few spots are available. Thicker crust and cheesy but not greasy. Very, very good!
Michele M.
Place rating: 5 Milton, MA
I have been looking for a good pizza place in the area FOREVER… nothing quite cut it until now. The pizza is thin with lots of cheese, which never happens… the crust was soft and chewy, the whole family LOVED it, we will be going here again and again. Cant wait to test out the rest of the menu! Oh and cheaper than any other shop in the area!