Cape Winds Resort

The staff was friendly but the room was average. Had a problem with the guests upstairs, they are suppose to have up to six guests but they had at least 5 children and 6 Adults and the front desk new about it and when we complained of hearing them running and stomping all day and all night long they talked to them but they didn’t stop so we had our vacation ruined. I would not go back to this resort, for the money your better off staying at a Best Western.

Five star to the staff. Adrian was very helpful She was in her car ready to leave and got out and went back in to get trash bags and dishwasher detergent for us. The condos themselves are older but well maintained and very clean. The resort is in a great location for whatever you want to do.

Very nice, everything is in working order, clean and a fantastic location. Try the Daily Paper across the street for breakfast.

My siblings and I reserved three rooms at the CapeWind Resort the night before the Cape Cod Marathon. We chose this place based on its #1 ranking on
. I really wanted to like this place, as it has a great location in Falmouth, beautifully manicured grounds, and nice, albeit quaint, rooms.
Unfortunately, I headed to my room to go to sleep after midnight, pulled back the sheets, and there was a large bug running between the covers. I’m not an entomologist, but I’m pretty sure it was a silver fish. I’ll admit that I’m a bit of a germaphobe, so having large bugs running in a strange bed does not help me sleep well. I had to run in a relay marathon the next morning, so I decided not to bother waking the front desk and I slept in my truck.
After the race the next morning, I went to the front office to return my key and told them about finding a silver fish in the bed. The woman at the front desk said something to the effect of, «Oh, I’m sorry, that happens occasionally. I wish you had woken us up, we could have found you a different room.» Hmmm. This is where I struggle with this review, because she was incredibly nice and didn’t challenge my report on finding a bug in my bed. While she said their policy was to not offer any refunds, she did offer me a gift certificate for a return visit. On the other hand, I travel frequently for business and pleasure, and have spent well over a year of my life in everything from 1-​star to 4-​star rooms from Central America to Japan, and this was the first time I’ve ever found a bug in my bed.
I should mention that my siblings had no problems with their rooms, so maybe this does just happen occasionally. That said, I think I’ll try my luck at a different hotel next time, even if I have a gift certificate to this one.