Pro Nails & Skin

Great attention to detail! They really go out of their way to make your experience wonderful and win their business. Go see them and see for yourself! I had a gel mani/​deluxe pedi that ‘King David’ upgraded to include a mushroom/​rose petal mask– AMAZING. LeeLee did my gel mani and was good too. I found a $ 20 off the deluxe pedi coupon online. I’ll be back for sure!

Update on my pedicure from last week. The nail polish has already peeled off. I’m extremely disappointed. I feel like I wasted my money for a poor pedicure.

I came in with a groupon and still ended up paying $ 50. I feel scammed. I paid $ 15 for a horrible manicure. I wasnt even offered clear nail polish and they obviously didnt do a good job cleaning up my nails like i asked. Also my nails were cut square when i came in. I dont know why he decided to shape them this way. The pedicure wasnt horrible but he said he was upgrading me for free. When he told me the final amount i was shocked. Definitely not coming back here.

I came today and got a manicure and wax. They did a terrific job! Customer service was fantastic and the staff was friendly. David speaks really good English so that’s helpful. I will absolutely make the 20 minute drive next time I need to come back!

My best friend and I just moved to Taylor. For a formal event, we decided we would go get solar nails. I had seen the salon when I stopped at Goodwill and Home Depot and decided to give them a call.
On the phone they were simply wonderful, and I felt comfortable trying them out. Traffic from Austin turned out to be horrible and we were running late, so I called ahead to let them know that we will be a little bit later than we had hoped. Despite them being new nails and therefore taking an hour, the kind folks at Pro Nails stayed after closing time and did an absolutely amazing job! I highly recommend them to anyone looking for a new salon :-)

I used to love this place but since the new owners took over its awful. I even gave them a second chance. They charge for extra services that aren’t performed like callous removal. The man can’t paint toes any better than I can. No one smiled the entire time. There is no customer service left.

I had been a loyal and happy customer to Pro Nails in Hutto for several years. Unfortunately, this salon has recently changed ownership or management and it is not the same. The new owners /​managers find it necessary to lie to their customers and I won’t continue to tolerate being treated that way. I always had a very good relationship with Nancy, one of the previous nail techs, who always did a wonderful job for me. However, things began changing with this salon this past August when I called to make an appointment with Nancy and was told that she was on vacation. I thought this a little odd since I knew she had just recently taken a vacation, but I booked an appointment with another tech anyway. The next time I needed my nails done, I called and asked if Nancy was in and was assured that she was. I booked a same day appointment and arrived within ½ hour. Upon my arrival, I didn’t see Nancy anywhere. I was instructed to sign in, pick my color and have a seat. Another ½ hour goes by and I still haven’t seen Nancy. I asked someone if Nancy was there since that’s who I had booked my manicure with and was told that no, Nancy had «just left, she had a family emergency.» When I asked why I hadn’t been informed of that when I called to make the appointment, I was told «she just left right before you got here.» I began to notice that most of the nail techs were new with few familiar faces in the salon. I first said I would reschedule my appointment, but the girl begged me to «give her a chance to show me how good she was.» I felt a little bad, so I stayed and let her do my nails. She was okay, but she was NOT Nancy! A few weeks later, I again called and asked if Nancy was in. AGAIN, I was told that Nancy was on vacation. This seemed really strange to me, but folks are allowed vacations and I had a broken nail, so I went ahead and went in, this time for a mani /​pedi. I should have just turned around and walked right back out the door when I realized that this time, I didn’t see one, NOT EVEN ONE, familiar face from the previous employees. I figured I’d give it one last shot since I was already there — BIG MISTAKE! I had one nail tech doing my pedicure while another was doing my manicure. It was awful and not at all relaxing like a salon visit should be. It’s rather hard to enjoy the massage chair when both your hands and feet are being worked on at the same time. This NEVER happened previously! To make matters worse — actually, MUCH worse, the male nail techs «thought» they were funny and kept a steady banter up between themselves and kept trying to engage me in the conversation. Trust me when I tell you that the joke about «the good, the bad and the ugly» was NOT FUNNY the first time and certainly not the second or third times either. Actually, the entire experience was rather creepy. All I wanted after a long, hard day at work was to relax — and it obviously wasn’t going to happen here. Fortunately for me, Nancy’s niece is a hair stylist /​co-​owner of the hair salon I have been frequenting for the past 15 years. Today, I called Kim, relayed my story and asked her where her Aunt Nancy could be found. Kim contacted Nancy who then gave me a call within 30 minutes and let me know which nail salon she is currently working at. I also found out that when the new managers /​owners took over Pro Nails in Hutto, they treated the existing staff so poorly that most, if not all, of the previous staff left and were not allowed to take their clients contact information. After having been a loyal and satisfied customer for so long, I will no longer go back to Pro Nails in Hutto. I deserve to be treated with honesty and respect and not lied to repeatedly. Afterall, who could trust someone like that?

Top notch customer service. Best pedicure ever! Came out from north Austin but more than worth the drive. I came in stressed out, left feeling like a new women. Will be back ;) everyone should come.

Great customer service! Give you your money’s worth and know what they are doing. Highly recommend this place to anyone. My husband has really bad callous’ on his feet due to years of neglect but they are taking care of them without having to have surgery.

I’ve been going to Pro Nails & Skin for a couple months now and the service has been wonderful! I see Jany and she does a great job. Very friendly and gentle. I would recommend them highly to anyone.

I had a bad experience but the owner made sure to remedy the situation. Tuyen gave an excellent shellac manicure, she is pleasant and very detailed. Thank you.

The owner responded with empathy and offered a $ 25 gift card to come back. I went in today and had a great experience for my a mani/​pedi!
I went for an eyebrow wax and shellac manicure. Nancy made my cuticles bleed so much and wouldn’t stop! My eyebrows are definitely uneven and now I need to fill in with an eyebrow pencil for the first time in 34 yrs! Not going back!

This is my favorite nail place! The people who work here are always so nice! The music is great! And the chairs are super comfortable!

I LOVE this place! i was a former customer under the old management and was quite hesitant to try this place again, even when I heard there is a new owner, but I’m so glad I gave it a try. Now I go here all the time. The facility is clean and it makes me so happy that I can see them clean the pedicure bowls with soap and scrub after every customer. They even have kids’ pedicure massage chairs with a portable dvd player to keep kids entertained. This was definitely helpful when I brought my little cousin with me, otherwise she would’ve whined about being bored the entire time. The have a great selection of colors and gels. The people there are all so sweet and professional, offering complimentary beverages as you relax during your pedicure.
I don’t always like to go to salons to get my nails done and sometimes prefer to do them myself because of the sanitation issue, but I love that I can trust Pro Nails & Skin because I can physically see that they sanitize everything. The tools are sanitized, the towels are bleached after every use, the pedicure bowls are scrubbed after every customer, the hot towels are replaced often so they’re not just sitting in the warmer collecting more bacteria, etc.
I’m so happy I gave this place another try. It’s nice being pampered and not having to try to be a contortionist to do my own pedicure!

I recently started using this nail salon, maybe for about 3 or 4 months now, because the owner is the same as the Pro Nails and Skin that I used in Round Rock. I don’t usually have complaints with them because the manager is really nice to me and my daughter, and they usually do an acceptable job. However, recently one of the ladies really cut me when she was trimming my cuticles. Then yesterday, I took my sister-​in-​law with me to get shellac done, and i was so embarrassed. When we walked in, at about 2 pm, they were busy and short staffed. They said the wait was 30 minutes, so we said that was fine. Sadly it was 3:15 when they started my sister’s nails, and after 3:30 when they started mine. When the nail tech came to do mine, she didnt even check to see if i had shellac, and she put my hands in water, not acetone. I told her I have shellac and so she went to get a bowl of acetone. My fingers were not even in there for 1 minute and she tried to start scratching the shellac off of my nails. Of course it wasnt going to come off; I figured she didnt know what she was doing. By that time is was too late for me to change my mind. Anyways, she finished the job, and it was 4:30 before we even left there. I wont go back.

I hate to give this place 2 stars because these ladies do a great job. They’re sweet & I always left with great mani/​pedis. However, I discovered on my 3^rd visit to the shop that they do not sterilize their tools. I guess I never really paid attention or didn’t notice the first 2 times there. I likely will not be back, which makes me sad. I really did like going here, in my opinion it was one of the better shops in Hutto.

went today and got 3 services done. toes, eyebrows and waxing. i wanted to write 3 separate review, one for each service but Unilocal does not do it that way. i will NEVER go back to Pro Nails & Skin for the following reasons:
1. No one speaks «good» english
2. i wanted to get a braziilian wax, it’s not on the menu but i asked and the lady at the front desk had me explain it and she said they could do it! This should have been clue #1.
3. the eyebrow waxing was ok, with the exception that the eyebrows don’t match but I can live with that.
4. the pedi was rushed (not sure why as the place was empty) and I was never asked if I wanted a design as I would have gotten one.
5. While i was getting my toes done this gave them plenty of time to «research» how to do a brazilian wax or what one looked like. So I entered the room with two ladies already inside (the one from the front desk and the one who did my eyebrowns). Obviously the one who did my eyebrows was there to «learn» then they started talking LOUDLY in their native tongue.
6. While I’m on the table, they both start CUTTING my pubic hair with scissors!!! Mind you the hair was not long to begin with.
7. The waxing finally begins and the second lady who is «learning» starts going in and out the room with my entire lower half exposed.
8. The first lady from the front desk is ripping away at the hair, meaning she put the wax on, put the cloth on and kept ripping in the same area like 8 times! I had to say something to her!!! Any one who knows how to wax knows that if your customer is uncomfortable move to another area then come back!!!
9. Finally I guess we had all had it with each other and they decided they were done. Honestly at that point I didn’t care as I was hurting and mad as hell as i knew better. then the first lady says: «??? the meat and the hair isn’t long enough» (I couldn’t understand). She gives me a mirror and I’m like wtf ever, the hair would have been long enough if you didn’t cut it.
10. I was charged $ 50 for a brazilian wax that made me look like a cancer patient! I had patches of hair everywhere!!! My bikini line was still there! I still had hair around what they called the «meat» and when i got home I was swollen. I will be honest it was in my and their best interest that I pay the $ 50 as I was ready to fight someone due to pain and I would have rode to jail with pride!!!

Such a great place! I live in South Austin but was spending a Sunday afternoon with my niece (6 yrs. old) who lives in Hutto. Our plan for the day was to go to lunch, go back to school shopping and then go get mani/​pedis. I am not familiar with the places in hutto but saw pro nails and skin in the shopping strip center and went on in. They asked what they could do, and I asked for a pedicure for me and a «kid pedicure» for my niece. They smiled, told us to pick our colors and come sit down. I sat down and then looked across from me, where my niece was sitting, and realized they had pedicure chairs specifically for kids (that even has a portable DVD player attached with cartoons playing! Sooooo awesome! My niece loved it, was super relaxed and felt extremely pampered. All the employees were really nice to me and so sweet to my niece and the place was so clean. I too really enjoyed my pedicure. My niece had her nails and toes painted in really fun colors and even added designs to them. She loved it so much that when I took her home, she told her mom that «we need to go back there mom!» ;) I will most definitely go back when I’m in the Hutto area. :)
Ps: I will try to remember and upload some pictures of the cool kid chairs when I’m on my computer and not the iPad.