Shalyn Clark – State Farm Insurance Agent

Probably about change carriers. Over the last few years we’ve had multiple negative experiences leaving us feeling we’d have been better served to place funds into a emergency account where we KNOW we’d be able to use them versus with this company that takes our money and leaves us with no recourse if problems arise.
Examples: (1) About 3 – 4 years ago someone made a left turn into my lane hitting my car. Despite his actions being defined as incorrect by state law & insurance-​supported driving courses, NOTHING was done to protect me. Recourse would have only been taken by State Farm had I taken the risk of filing a claim on my own insurance and risked a hike in insurance rates, which was strongly likely since the damage was «just» several hundred dollars and not deemed worth their effort. (About $ 700 out of pocket). (2) Someone backed into my husbands truck at a drive through. After 16 YEARS & MULTIPLE CORRECTIONS the agent and company kept contacting ME about the problem b/​c they didn’t have the our contact info in order. Secondarily my husbands repairs were delayed, & WE were required to put in extra effort due to that mistake. (3) In the spring of this year I was in an accident where I was at fault. Though (to my knowledge) the company covered the other persons’ repairs, my repairs were poorly done. When I received my car from the RECOMMENDED repair shop there was new and unrelated cosmetic damage as well as performance issues and noises that were not present prior to the repairs (which occurred weeks after the accident). A «review «consisted of an inside party «looking into it». Since there was no 3^rd (objective) party involved, guess who paid (& is still paying for) subsequent issues…
Basically — who wants to deal with an agency that can’t get your number right after a decade and a half and with whom you feel your property is not protected?

My family has now been with Ms. Clark and her team for 7 years.
Her competitive rates convinced us to sign up with her agency when we moved here. Shalyn and her team keeps us there. Whether we need to update our insurance or find a more competitive auto loan we have used so much more than just her insurance products.
She is one of the top 5 State Farm agents in the country every year. She knows State Farm and has a passion to help others. We will continue to be State Farm Customers with Shalyn Clark.