Walgreens

Super SLOW Pharmacy. Rx not ready at time I was told to be there. None of the Walgreens on Beach are very expedient at processing orders. The new one on Warner and Bolsa Chica is awesome! I was on this side of HB so I thought I’d try it out but never again.

The drive thru is a little messy, the service is a little bit slow and the girl that was today was constantly asking for repetition because she didn’t listen very well thru the window

The service in pharmacy has declined to a poor rating in the past year. This location is a super busy Walgreens, it does have a drive thru and is open 24 – 7. That is the good news. The bad news is if you plan to wait for an RX you better pack a lunch.
This week I went in with one RX, I needed the medication and was so ill I knew if I did not wait I would not come back that day. I handed it to the Pharmacy tech who asked «are you waiting or dropping off, because the wait is 2 hours.» Wait… what? yup 2 hrs. I attempted the sympathy maneuver saying I was very ill… «sorry, 2 hours».
I waited but it was not 2 hrs, it was 2 hrs 20 minutes. This happened one other time this year and my daughter had the same experience 1 time. As for the drive through, yikes. plan to wait, and wait, and wait unless it is 10 to 12 in the AM. I have seen vehicles wrapped around the building. Don’t try going inside to save time, the line is going to be 8 – 12 customers deep.
Once the cashier did not weigh down my 18 dollars change and it flew into the air and all around, I hope my missing two one dollar bills went to a person in need. Thing is, the cashier never even faked she cared, no «OMG!!!», no apology, no let me help you find the money. Poor thing was probably too tired from overworking doing the job of 1.5 people so I will give her a pass I guess.
other complaints, given someone else’s medication once. and out of stock more than once, which they write all over the RX and then hand it back saying they are out of stock. But the main complaint is SLOW SERVICE. Hire additional people Walgreens, at the moment the store mgr helps out ringing RX’s, that is how bad it is.

Alma at the cosmetics counter is a doll, she’s always so kind, remembers my name, ask me if I need help. Thank you for your great customer service skills. Makes me feel good about returning to Walgreens. Alma deserves a raise! And paid vacation! Haha thank you again… such a sweetheart! My kids adore her as well! I always look for her whenever I go in! And I hope she’s there whenever I go! :) such such a doll. God bless you Alma!
Oh the other hand, I had a cashier help me when alma was not working that night, and I can’t shake her attitude. It’s still bugging me and I’m at work!
Her name is Jennifer! She is terrible, rude, i went to put my rewards number in while she was raining me up, and she asked me to wait until she was done. Which that was not rude to ask but by her tone of voice in how she said it. Made me outraged, asking her where something was located made me feel like I was a burden. I am sorry I don’t know where things are, just point me in the right direction at least. Goodness!!!. She should not be front desk if she has zero customer service skills!!! Outraged

The 5 stars are for the employee who was the cashier today at 6:30 pm. She was amazing. Every time I come in here I always have an issue loading my balance reward MasterCard. It’s almost like the company doesn’t train their employees on it (I say that because I’ve also had issues at the other Walgreens on beach and slater) so I know it’s not just this location, anyways. She was amazing, first cashier I had that wasn’t a manager that knew exactly what to do and got me in and out in under 5
Minutes !! Who ever she is ! She is amazing and is the only reason why I’m writing this review !

The drive through pharmacy is incompetent. We waited 5 minutes before we we’re even acknowledged. If I worked in this manner I would lose my job. Where is your customer service?

I live around the corner so, I’m here at least once or twice a day… especially when I get off of work really late and want a bucket of easy mac. Everyone there is great.

The one positive experience I have had here was in the makeup department. I was buying some mascara or something and the lady working there had an extra coupon for me to discount it further, so that was super sweet.
Walgreens has a great «Rewards» point system– every prescription filled is 500 points (equivalent to 50 cents for store credit) and weekly deals that help your rewards add up fast. So far, I’ve been able to redeem close to $ 20 in from my rewards points, which is awesome. Nice work there, Walgreens.
The pharmacy here is lacking. My doctor called in a pretty basic prescription, and I went later that day to check on it as I get a text from Walgreens saying «Your Prescription is ready!» When I get there, unfortunately, they didn’t have it in stock (…so, why the text Walgreens?). I ask if they can call other Walgreens in the area (there are many) to check around to see if anyone else may have it, as my doctor wanted me to start the medication quickly. Apparently no Walgreens had this iron supplement medication in stock– seriously? Ok. Fine. This is a Friday– they tell me it won’t be there until Monday. Whaaat? At this point, I’m a bit upset, as I said before, the Doctor wants me to start this stuff immediately because my iron was really low. I’m thinking– okay, Monday should be fine, but I should figure out HOW MUCH IRON is in the medication, so I can go home and at least take enough iron supplementation to account for what’s in the prescription (the prescription has a bunch of other vitamins to help with absorption of iron, so it’s a bit different than a stereotypical iron pill you could get at the grocery store).
I ask them– what’s in the medication I was prescribed? The pharmacy tech of course has no idea (not surprising) and says it’s basically impossible for her to check. I ask her to ask the pharmacist– I mean, this is your job, figure it out! The pharmacist hears my question, gives me the rudest look, and says «How should I know what’s in it?» Are you freaking kidding me?! Isn’t there some computer system there you can use to look up what’s in this very basic iron medication? Again, all I wanted to know was the amount of iron in it! Apparently this job is just way too hard for any of the techs/​pharmacists working at this location. I step aside, go look up on my phone what’s in the medication– it takes maybe 2 minutes! I think people here are seriously lacking at their job and don’t know how to do their job correctly. Rude, incompetent, and obviously to lazy to do what it takes to inform a repeat customer of what’s in her medication.
You know what takes the cake? The meds STILL WERE NOT IN ON MONDAY. They couldn’t figure out why, but blamed it on the distributor. Whatever. I only come here now because it’s close, my insurance info is on file here, and it’s a ²⁴⁄₇ drive through pharmacy. Oh and the rewards points. Can’t beat free stuff.

I’ve been to this walgreens many times for my photos. Usually I have to wait a good amount of time to actually find a person to help me receive my photos. I don’t like going to this location because of that reason but it’s the closest one to my house.
Today made me never want to go back. I had placed an order last night around 10pm for same day pickup and said the order would be ready around 3:40 am (I had called to make sure I was allowed to pick it up around 10am and the customer service rep said that would be okay). I got an email around 11:15 pm saying that my 2 orders are ready (I guess they did my 11×14 print on a separate order than my 4×6 prints).
The morning came and I went to Walgreens to get my order. It took the photo gentleman about 7 minutes to find my prints and then he told me that my 11×14 was missing. He said the person that was there at night printed it and it came out with streaks and he didn’t attempt to print it again…
He showed me the streaky print and it was pretty awful. It wasn’t In a trash can or anything, so I can’t tell if they were actually going to try and sell me that print or not.
After waiting there for him for another 2 minutes (and talking to another coworker about not work related things) he asks me if I can wait 10 minutes and he will try and print a new one. I said I didn’t really have time and he went to the computer and started to print if. He came back to the register asking if id like to pay while I was waiting and told him no because I didn’t want to pay and it not turn out again. He went to go check on it and after waiting another 5 minutes he tells me someone else’s picture is printing because the order was before mine… but it wasn’t before my 10pm order from last night! He then asked me again if I could wait 10 minutes and I said no and I wanted him to take it off my order and I wasn’t paying for it.
Never going back to use walgreens for photos again. Awful service.

I submitted an online photo order, which said the order would be ready in 30 minutes. I got to the store a couple minutes before it said it would be ready, but when I got there the calamity of errors began. And like GH on 10÷28÷13 the manager gave excuses instead of solutions. After waiting an hour and for the clerk to keep pushing the same buttons and not getting it to work, I asked the manager to transfer my order to another store. As I was leaving she made sure to let me know that she told that manager to give me a 20% discount. Are you kidding? I swore to never use Walgreen photo again, but I went to the Beach/​Slater store to see if they had printed it. Lo and behold, the photo was ready and the manager gave me 50% off. Guess who’s getting a 5 star review

Obviously a 24 hr pharmacy is handy to have close to our house. We’ve had to use those early morning hrs a few times when sick. And I love their photo department… I’ve gotten photo albums and prints made same day and well priced. BUT everything else is expensively priced. Example: OxyClean Fabric Spray Wash is 2.49 at target and almost $ 5 here. I’ll stick to photos and emergency medicine runs.

Great location– drive thru pharmacy, quick and convenient.

Even if there is a huge line, it is easy to tell that the pharmacists are doing the best that they can to help everyone in a timely manner. If you want to drop off the prescription and come back later, it is always ready. If you want to wait for it when you drop it off, it usually never takes more than 15 minutes unless they tell you it will take longer.

Late night stuff!
Like all Walgreens, they are not all that helpful unless you ask. If you go late at nights you will usually run into the freaks the cops are looking for. Last time I was there the pick up a birthday card I saw two chicks stealing a grip load of condoms and lube. By the way they have a huge selection that caught my eye. This is a hit and run place!

They always have wat I forget at grocery store on way home so perf!!!

I Hate the pharmacy here! Go to the Savon inside Albertsons across the street.

I live close to this Walgreens, and the service is always quick. I once needed a prescription late at night, and it was filled within thirty minutes. It’s a comfort knowing that an emergency prescription can be filled that quickly and at that time of night. I’ve lived mainly in LA and this Walgreens tops them all. No lines, or minimal ones, and always a pleasant experience.

Whole point of calling in your prescription instead of dropping it off was to save time. Sorry to be Captain Obvious. Not as ghetto as the previously reviewed pharmacy location, but not a whole lot better.
The guy at the counter took forever to find my prescription even though it had been called in. Once I got to wait a lovely 20 minutes while it was being filled .That is some slow pill counting…

It’s alright. Not my favorite Walgreens. I would think with them and CVS popping up everywhere that customer service would be top notch. But I left having gone through a transaction with out being greeted or even told good bye.
Was I having that bad a hair day?

Yes, I know lately it seems that there is a new drug store popping up on every corner in Huntington Beach. But hey, I guess that there must be a lot of prescriptions to sell!
The main reason I go to this Walgreen’s is it’s close to my house. My favorite feature about this pharmacy is the 24 hour drive up window. The last thing I want to do when I’m sick is get out of my car to go wait for my prescription. With the drive through all you have to do is call in, have your prescription sent over, or do a few clicks on the computer. They call you when your prescription is ready, then you can just head over, in your sicky pj’s if you please, drive up to the window, get your medicine and go home. Easy… nuff said!