Bed Bath & Beyond

This place sucks. I’ve been here for 30 min waiting for my online order they never received even though I brought my confirmation number.

On April 28, I was helped by a very professional lady. I apologize that I didn’t get her name, but she is very small and I think Asian. She saw that I was in need of help and came to my rescue.
She helped me buy an 11 foot Offset Mocha Umbrella.
This lady did a wonderful job in making sure I got what I was looking for. Since they were out of stock in the one I wanted she arranged to have it sent to my home.
The shipment arrived in a few days and I was able to easily put it together and I am so very pleased with this purchase!
I wish I could give BB&B and the lady 6 stars!
It looks awesome and I’m looking fwd to having a sunny & hot summer!
Of course I’ll be back!

I’ve been here a handful of times and each time I come here the customer service is awful! Almost every single time I come in I ask for assistance with searching for something and the employees are rude! They make me feel like they don’t have the time of day to help me out! I’ve called once to see if they carried and item and I was on hold more than 30 minutes and they kept switching me, transferring me from employee to employee telling me they would radio someone or one person would say ok I’ll check for you and then place me on hold again and forget about me! I’d rather go to another Bed Bath & Beyond just because the employees here stink!

Bed Bath & Beyond for the win! I love that they accept expired coupons and don’t give you dirty looks when you bring in a coupon from six months ago. I also love that they have a good database to track your purchases, so if you lose your receipt but need to return or exchange, you can still bring the product back and they’ll look it up based on your credit card number. They also have an awesome return policy (no time limit). I hope people don’t abuse it, causing them to change it.
They have fantastic products. I love browsing the kitchen gadgets.
Customer service has always been pretty good.

What do I love about BBB?
Love the coupons system, you can use more Han one and save lots of money
The Atef is always great about letting you hide lore than one.
They have a great diverse supply of household items. Parking is a bit challenging most of the time this is why I have 4 instead if five parking is to challenging

So I ordered a new set of dishes at the Costa Mesa location and had it delivered to my home. I have never done this before and was obviously wary not only about the quality (without having seen it first) but also at having damaged plates (through the delivery process). Well sure enough there were a couple broken saucers but it was a breeze to exchange & have new ones mailed out to us. Okay, so here’s where the HB location comes into play.
When we were purchasing the sales associate in Costa Mesa assured us that since it was a brand new set they would be very accommodating if the plates chipped/​broke or weren’t holding up to the value.
Well a matter of days after use I had a couple small bowls break on me while hand washing. I decided to visit the HB store since it is closer to my home. Naturally, the sales associates here were not aware of the arrangement with the other associate in Costa Mesa but that was never a concern. The moment I walked into the dish section I was greeted by Kim who was more than willing to help me out. At first I was told I would have to purchase a whole new set & there was no way to replace just the 2 bowls (by another associate) but then Kim swooped in and had me hang tight while she found her manager Bruce.
Not only had they managed to locate the exact bowls on the sales floor, they also gifted me the bowls at no charge «in the spirit of Christmas».
Hats off to you BB&B, this was surely a surprise and a wonderful way to maintain excellent customer service.
I will definitely be shopping at this location from now on!

Horrible customer services. Been waiting for someone to grab stuff from the top shelf for 30minutes and counting after the lady said she’s getting someone. I would try to get it myself but if I get hurt…

Use as many 20% coupons as you have items! YES you can use multiple coupons! Last time I checked they didn’t have a limit (one coupon per item, not per transaction). If you’re paying full price you’re getting a bad deal! They take expired coupons too and will also take any similar competitors coupons (like Linen ‘n Things). This place has the best return policy known to man! Look online for an even more extensive variety of goods and have it shipped to the store free, or if you go to the store and order online with customer service they will ship to your house free.

Last Friday, I encountered the rudest customer service. At the gift wrap station, I decided to take some wrapping paper to wrap our presents at home because there was another couple there trying to wrap an ironing board (no joke). An older woman who worked at BBB, came from the left side and asked me and my mom if we were wrapping presents. I was surprised by her question because we were standing in the gift wrap area. So, I responded that we were and that was why we were standing there. Duh! Then, she felt the need to ask us where our items were and she wanted us to physically show her. I was so pissed!!! I felt like she thought we were just taking their wrapping paper just to take it. So rude!!! Maybe the staff should be trained better here. So annoyed. Never returning to the HB location.: /

Came here about 2 weekends ago and loved the service! I was on the hunt for a new bedset and I almost ran the poor woman mad because I couldn’t find it. Checked downstairs. Upstairs. More places. And finally found me everything I needed. She was so enthusiastic and eager to help. Love it!

Similar to most BB&B stores. All of them universally lose a star for it being so darn hard to find an employee available to help! And even when you do find someone, they are usually with a customer who always tends to be very high-​maintenance and very resistant to sharing the employee with someone else.
As for this particular location, it’s fine. Clean, good layout, nothing major to complain about. I tend to go to this one more often since it is fairly close to home.
Joanne in the Wedding Gift Registry department is an absolute sweetheart. She is also a good resource on how to create the right gift registry. If you are planning on not having a registry, first of all, good for you! But maybe get a registry for the shower… and trust your gift registry assistance, they are here to help!

Hmm… I’ve been to plenty of bed bath and beyonds and I have never had an experience like today. I would’ve gave 1 star but I do like the store. I went there to exchange something I got and to buy more stuff for the house since we just moved in and don’t have much. Sal (possibly the manager. But not sure) said I can just keep the item at the counter and go find something else. So I start my shopping. We get cooking ware, a deep fryer, cooking utensil set, chopping board, skillets, knives set, and small stuff. We get in line at the return/​exchange section. I remind Sal that I have the exchange. He looks at it and asked if its from the registry. I said no because it wasn’t something I registered myself. So his response was: «it’s not then why does it say registry right there?». I explained it him that I got it as a gift but I didn’t not register for it. But what I really wanted to say is why the hell are you asking me if it tells you right there. So then he sees my cart and asks if all the items there are from my registry. I said some are and some are not. He then starts to scan my exchange item. The cashier (who was working that line) finishes up with her customer. Good old Sal asks her to help me instead because IT’LL TAKE TOO LONG. OH HELLL FUCKING NO. REGARDLESS IF YOU THINK THAT WHY WOULD YOU SAY THAT IN FRONT OF ME??? Sal walks away and I’m still shocked and mad about what he just did and said. So the lady helps me. Okay fine. She wasn’t very friendly. Didn’t say much other than what she had to. No greeting. No smile. Nothing. I’m sure she had a long day but you can fake it. Overall the store I love because it has everything but their customer service sucked! If Sal is the manager then he needs a lesson on what he should or shouldn’t say in front of customers. I will never go to the store again because of that. How rude and dumb can someone be. Sad part is it didn’t even take long to ring me up but I’m sure he had better things to do like walk around acting like he was working. Sorry bed bath and beyond but customer service is important and if your employees can’t act right then they need to find a job where they don’t need to interact with people.

Came here to buy a wedding gift from my friend’s registry. If you’re doing the same, write down your friend’s registry number so it’s easier to find in the store. The worker at the wedding registry area was very helpful and patient. He looked up all the gifts that I was interested in and helped me find them in the store. There’s a lot of things online that aren’t available in the store. So, check first!
BEST part is. their coupons don’t expire, so look online for their 20% off coupons or sign up on their newsletter! … oh wait. I lied. the BEST BEST part is… their COMPLIMENTARY GIFT WRAP! Wrapping paper, tissue paper, boxes, tape, scissors, bags, and ribbon are all available at the self serve «wrapping station». Super convenient :)

I was very disappointed in this Huntington Beach store since I usually receive wonderful service at all the other Bed Bath & Beyond stores I’ve been to. Tonight I went in to buy a comforter, sham, and bedskirt set. It was not inexpensive.
My daughter and I waited to be assisted but there was only 1 cashier open so we went to the Customer Service desk, where 2 employees were helping 1 customer. After they searched the computer for the information they required, 1 employee continued to assist the customer while the other employee acted as though she did not see us standing at her register, turned her back on us and refused to assist us.
We went to stand in line again where the first cashier was having trouble with a customer and was taking an extremely long time to finish his transaction.
AGAIN WE WAITED!
FINALLY, Martha asked to assist us at the EXACT register we had been waiting at previously. Martha saw us waiting and had only stared, then claims to have called for some cashier assistance, but obviously she was completely IGNORED by the other employees. I’m not sure of Martha’s authority, whether she is a manager or assistant manager, but obviously the employees find her authority to be null and void. I also don’t appreciate a «manager» who makes excuses for her employees because she can’t make them work.
I won’t be returning to this store ever again. I plan to shop across the street at HOME GOODS where the service is FAR SUPERIOR!
Only shop where you and your money is respected.

the best place for housewares.
check out great deals under their clearance banners.
be sure to bring your 20% off coupons, or $ 5 off 1 item coupons (even if they are expired, they honor them).

I typically will not shop here unless I have one of their 20% off mailers, text or emailed coupons. If you sign up, it is actually a really good deal if there’s 1 high priced item you want.
I love their selection of Tervis cups. Seriously the best insulated cups you will find on the market. Not only does it stay cold for hours… there is none of that condensation or cold transferring to your palm. AND they have LA Kings cups too! :) Well, not this location. They only have ducks ones. No thanks!
p. s. They are the same company as Buy Buy Baby. They’ll honor all BBB coupons at either chain.

Ok, so I get lazy driving over here instead of target etc to buy things, but I just bought :
2 iPhone 5 chargers minus the wall outlet for 5 $ each! Quality too!
Shampoo, nail polish, girly things, vitamins, and much more. Originally total 57 $
She used 2– 5 $ off coupons plus 3 –20% off coupons and I left with spending 38 $ !
What a savings, plus the coupons never expire and this location literally has EVERYTHING! I don’t have to go to multiple speciality stores to find my specific brands of items for MUCH cheaper than target or Walmart! Got all my goods in less than 10 minutes! I’m a happy girl with my chargers!
Not to mention they give good fast service here!

Came here to find a wedding present, bought the dessert bullet (how fun!) AND utilized the complimentary gift wrapping station. Everything done in less than 30 minutes! They have boxes, bags, wrapping paper, ribbon, and even double sided tape. And the paper is wedding appropriate too. They just know. Best experience at bed bath and beyond! This location is huge and has a great selection, too bad I’m just in town visiting.

BEYOND your BED & BATH…
Who doesn’t like this place? I LOVE THIS PLACE! I can get lost in here forever as I meander through the aisles looking at all sort of things for the kitchen, bathroom, bedroom and just all around the house! It’s like the Disneyland of Housewares.
This is not my regular location but I JUST HAD TO go inside when I spotted it next to this yoga studio (CorePower Yoga see review) I’ve been trying out this week! It is located directly across from the studio upstairs so there is NOWAY you could miss it unless you’re Ray Charles!
It is of course set up just as they all are to get you as soon as you walk into the doors! Such GREAT MARKETING of their part! Kudos to your marketing department! Every store is designed to get your money no matter what amount out of your pocket and into there’s. It’s a pretty genius trap they have set up!
None-​the-​less they have me hook line and sinker and then there is the whole return policy and coupon thing they have going which puts me over the top! They take back anything receipt or NOT. Just know without a receipt you’ll only get store credit for the last price they have in the system. I’m pretty anal when it comes to holding on to receipts thus I usually get my money back ONLY to spend it on something else in there that I find!
I like stocking up on my Kerug K-​cups here as well. You’d think that I didn’t own a coffee maker as often as I am in a Starbucks! Nasty habit I’m trying to break but I’m just NOT trying all that hard I suppose! On a bad day I think I go to Starbuck’s like 4 to 5 times a day! On a good day maybe twice! I could probably own one for the amount of money I spend in there! It’s SACRILEGIOUS but I CAN’T help it or more truthful I don’t want to help it! Hahahahaha!
Anyway this particular night I managed to NOT buy a thing ONLY because I didn’t have a wallet with me being that I was at yoga moments before sweating like a Hebrew slave in the desserts of Egypt! So I managed to save myself some cash this time around! It’s not like I need another kitchen rug but I do like the kind that a cushy under your feet like some sort of jell is in them. So nice!
Anyway, this place is AWESOME stop by and check out what they have and for Pete Sake bring a coupon and save a little even on clearance items!

I love house stuff so much it hurts!
This is a good BBB. I’d give it 5 stars but the parking is POOP!
Service: Employees are helpful and friendly, love that they approach you first.
Selection: The beauty section is huge and everything seems well stocked. I can find things at this location that I can’t find at others like Simple Human liners.
Prices: Prices are great when you buy something on sale AND use the $ 20% coupon or the $ 5 off coupon. They always send you plenty in the mail so you’re never completely out of them.
They carry a wide range of brands to choose from whether you’re a bachelor who only makes mac and cheese to a gourmet chef. Linens range from bed-​in-​a-​bag for college students to break-​the-​bank designer duvets.