Midas / SpeeDee Oil Change

Ok so i moved here a year ago and my car broke down and midas was the closest place to take it they told me my AC compressor was out and it would be 1500 i told them id get a second opinion. I then took it somewhere else only to find out i needed a battery, and oil change and to replace battery connections costing me 200. Then i received a coupon in the mail for a 17point oil change and thought cool ill go back and get and oil change amongst other things on the coupon when i got there the guy at the counter was not interested in helping me and then they did an oil change but didnt do the tire rotation, clean the windows, vacuum the floors or check my fluids and refill like the coupon said so im done with this midas and theyre customer service.

I noticed a few days ago I was still with original pads on my rear breaks, so I stopped by to get them checked out. They took my car to the bay furtest away so I could not watch, there were no other cars or customers in the shop, that did not give me a good feeling. Around 30 minutes later the tech came in looked at me like he was trying to intimate me and spoke with the manager. They both went to look at my car, i saw the manager make a show of loking at the car. Then they come back to the front a few minutes later, and get onto the policemen pose of intimidation, I had to bite my tongue not to laugh and said my check engine light was on, I told them I know and I taking it to the dealer to fix. They told me we do that, i declined again then was told I did not need new pads my car and they would go put the wheels back on. 20 minutes later I get my car back and their was no charge and no paperwork telling how much pads I had left. Very unprofessional. I would not recommend this place to people I hated, much less my friends or fellow Unilocalers. A side no the check engine light was on because I blew some valves in a cylinder, ended up with a new engine I sincerely doubt the would have a clue how to fix that if it takes them 20 minutes to put on 4 tires.

I’m still not pleased with the customer service person. It seems like the person at the counter does not interacting with customers well. The mechanics was did a very good job. Overall they’re ok. I could get an oil change in 40m. Just use the coupon on their site to save $ 10. It would have been nice if they actually did what was on the coupon. Which was vacuum the floor boards and clean front and back windows.

just about everything you don’t want in a repair shop. Long wait times and sloppy repairs. tires were put on improperly, had to go back twice. My 2012 sensor is now acting up.
Only reason it’s not a 1 star is the prices were reasonable.
I hate writing bad reviews but being burned 2 separate times and waiting for 3 ½ hours for 1 tire and an oil change will do that (with an appointment)

Cool! the first review: D
This place is awesome. It’s the only place we take both our personal and business vehicles. The management is great, really friendly and really do get to know their clients. They’re also really helpful in answering your questions and giving you a heads up about what repairs/​replacements/​expenses to foresee with the vehicle.
They’re competitively priced in a pretty convenient location (right off the freeway and near the grocery store, mall, etc) so it’s always easy to fit an oil change into your day.
I totally recommend this location