Ordered right away, tried to get Dr. pepper, machine was out. Asked, I think her name was Regina if there was Dr. pepper in the back, looking into the cooler right behind her seeing it on the shelf. She just says no and goes back to snapchat. We wait at least 25 minutes for our wings, after having people with Dr. pepper sit next to us. I get up to ask if they’re almost ready, cashier barely peeling her eyes off her phone and snapchat glances at me and says«yeah they’re almost done» and goes back to her phone. Won’t come back. Horrible customer service.
Brandy R.
Place rating: 5 Little Elm, TX
Great wings that were cooked perfectly. Tried the Louisiana rub first time today and it was so dang delicious that I might have a new favorite.
Jana P.
Place rating: 3 Houston, TX
Came here the other day for their special on the boneless wings for lunch. It wasn’t too crowded but I did order it to go. It was ok. Their wings wasn’t anything to write home to. Lol. I prefer other wing places beside here but the customer service was so friendly and patience. Thank you
Elissa S.
Place rating: 1 Houston, TX
If I could give it a minus 1 I would. It’s a charge meal for me so I expect my order to be correct and to at least be greeted when I walk in. Order was completely wrong and I ordered online… oh and it went to the wrong location yet I have an email confirming order and location. I called to ask for the refund and was told to «bring my fries back up there and I’ll give you a refund or make you some more». Uh. No. I then noticed that there was absolutely no Parmesan on my Parmesan wings. I explained that part of my order was wrong as well. The Wingstop worker said I needed to bring all the food up there and they would remake my order and they couldn’t start on it until I got there. No «I’m sorry… here’s a discount for the next time you order etc.» Cheat meal fail. :(
Ariel S.
Place rating: 5 Houston, TX
I ordered 10 boneless takeout wings around 7:30 on a Monday night. I actually arrived 10 minutes later than expected pickup time, and my wings were surprisingly STILLHOT when I got home with them! The people working were very friendly. I didn’t particularly like the flavor I chose(Teriyaki). not sweet enough for me. But the Hawaiian is awesome!