West Gray Nails & Spa

This is my first time having my nails done at West Gray Nails & Spa. Honestly everything about them was awesome. All the staffs were really friendly and took time to make sure their customers were completely satisfied. They didn’t try to rush me out of the chair either which is a huge issue at other places I’ve been to and I never go back. Their salon had a great atmosphere which made me feel extremely comfortable. The price was decent for what i got. I highly recommend them to anyone!

My mother recommended this place to me to get a manicure. I was very pleased with their staff work and the salon is very nice. When the lady was removing the cuticles out of my nails not once did she went in to deep under the skin. Other than that, I really love how my nails look. I’ll be coming back!

Quality not so good plus over priced.
They messed up on my nail first time so I went back and got it fixed. But after 2 days later the nails either chipping or bubbling up in the middle of the nail.
I paid $ 50 when i usually pay 30, 35 to 40 max.
I was not happy with the service and planning on NOT going back.

Poor service. The lady giving me a mani made me feel like I was bothering her. She was filing my nails and not even looking at them. She would sigh and look around like she didn’t want to be there. Won’t be coming back here ever. Oh and worst of all my mani looked awful! Her lack of attention showed!

This was my 2^nd time here. I like the prices for shellac ($ 40) and they have a gazillion colors — maybe 100?
I got a free 5 min neck massage when I came on Friday morning. There were only 2 other customers. They had one lady do my toes and a 2^nd my nails to cut time down. They have one lady who can do designs, also.

West Gray Nails and Spa is my only choice for my nails. If their price is higher, I will be always willing to pay it. I am passion on mails, so my favorite is to try as much as impossible. However, no place can beat my love for West Gray. First of all, I think the owner is the important key to make the place unique. She is also passion on nail. So she pays all her time to make their business the best as she can. She also trains her staff to serve customers with the most perfect attitude and skilful techs. She also put the price at average level that all people can pay it. I have tried many her services both common services and their own services. The staff always brings the best result in every time. I do not know that I the future I can find the better place or not. Right now, I want to suggest to all people who do not know where to do your nail.

I used to live in the area but now I’m in clear lake if I have the time I still like to travel here for a good pedicure. The techs take their time with each person and offer extra services like more massage time without making the customer have to ask for it. Plus this is the only place that uses hot stones for massages. A person can really appreciate that. I would recommend this salon to anyone.

My boyfriend and I went for pedicures yesterday. I gave myself a little time before I wrote the review because I was so mad when I left. When we walked up I knew it was a bad sign when there was literally no one in the place at 6 pm. My pedicure was mediocre and the massage was given with a timer! Ten minutes of rubbing my foot with no effort for $ 45? Also, do they not understand that it makes people feel very uncomfortable when they talk in a different language the entire time you’re trying to relax. You have to step up your service if you want to charge as much as you do. There are 4 nails salons on your block!

Extremely disappointed in this nail salon. I’ve been a customer for over seven years and the service has drastically gone done hill. Not to mention the turn over rate here has become extremely noticeable.
It really bothered me that the lady doing my manicure would hit my hand when my fingers would unknowingly lift up. Or would throw the pillow into my lap when it would slide down. It didn’t help that she would let out a loud sigh to let me know that I was bothering her.
Customer service is definitely not a priority to this business anymore. Nor is the cleanliness. While they have begun using plastic fitted covers where you place your feet in the water. The lady doing my pedicure used a used pair of cuticle cutters out of her box instead of the ones that come in a sealed package. Good way for a customer to get an infection.
I would keep going but I’m not about tearing a business to shreds. Especially one that my family has frequented for several years. I will be taking me business else where and I would advise that future customers do the same. There are plenty of other nail salons in the area that do a better job for the same price.

This is my favorite place to get my nails done. I usually get shellac nails and a basic pedicure for $ 55. The shellac lasts about the typical 2 weeks. The ladies there are very nice. The only thing I don’t like is the shoulder massages. The lady who gave me a massage was too rough. The shellac is $ 30 but worth it.

I really love this place. Everyone is so nice. They do excellent work! I highly recommend them.

This place is awesome! Where to start. it’s small, but they have a lot of people working, so there was no wait. I went around lunch time, which is usually when the big rush hits. Got seated right away. Shellac manicure is $ 30– normal and they have TONS! of colors. My shade was light, and she applied three coats (usually have to)… She shaped my nails perfectly. They even massage your neck and shoulders afterwards, at no extra cost. The only thing that ruined my relaxing time was a customer who would not stop moaning and complaining.ugh. Nothing to do with the business, just a side comment :)

Standard nail salon, liked the fact that there was no smell when I walked in, can’t stand that. They have an adequate amount of pedicure spa chairs. The staff is nice and do a great job. There were no frills, but the pedicure did the job, my feet and toes were pretty when I left.

I’ve been coming here on and off for about 2 years. They aren’t anything fancy, and they don’t offer cocktails (like my beloved Bliss) but their prices are good, and the quality on their shellac is good. They also can get you in and out in an hour.
I don’t love that they always try to shove more massage time down my throat, or eye brow waxing, which is why I like places my Bliss where they don’t upsell you.
For a quick mani/​pedi, this is a solid choice, and they really know their shellac!

Was going regularly until I hated my last experience. My nails were done horribly as was the manicure in general. I don’t like or appreciate unpredictable nail services.

2.5 stars
Typical nail salon. They will do a nice job on your cuticles, cleaning up your fingers and toes to make them look presentable, then they will rush through painting your nails at light-​speed, not caring if its uneven or jammed up against your cuticles — which is exactly how my manicure looks. I won’t go back; determined to find a place that doesn’t do a shitty job painting — what’s the point in that?!
— $ 35 for mani/​pedi
— Parking in lot right in front.
— next to Bank of America
— mostly OPI polish, some Essie
— great selection of neon colors

Recently I went to West Gray Nails & Spa and had a wonderful experience of fabulous pampering. I was so impressed with the atmosphere and the salon was spotless. The girls there are all so friendly and the services are reasonable in price and very good results for nails, pedicure, facial and eyelash extensions. I had a special occasion to attend and found every service I had to be done with perfection. I strongly recommend you to go by and visit Nancy and the ladies there and treat yourself to some well deserved pampering, while my nails were being done I even got a relaxing neck rub. The facial that I got had my skin feeling so soft and glowing afterward. The pedicure was marvelous and so relaxing too. The eye lash extensions turned out great also, they use top notch products and they are still on today after my visit there a few weeks ago. Stop by and check it out for yourself, you’ll love the experience!

Walk-​ins welcome. Not sure if they take reservations.
Went for a mani-​pedi. The pedicure was excellent. My feet look damn good –and they were not in tip top shape to begin with.
I’m very disappointed in the manicure, however. I had the l&p acrylic nails done because that’s what I’m familiar with and I don’t know anything about gel. It’s been a few years since I’ve had fake nails and I was super excited about the pampering and end result… until yesterday. It’s been 3 days and two nails are already lifting a little and I can tell from the edges that a few others will start lifting soon. I regret getting them done at all.
I won’t come back for a mani, but I gave 3 stars because the pedi was that good.

Yay! I’m the first reviewer :-)
Well, I was hesitant to come to this place since it had no reviews… but after going to other places nearby that had a wait, I came here and I am glad I did!
This place is relatively cheap (for how expensive nails are in Houston) and so I was pleased with that. The ladies did a GREAT job on my nails and were thorough. I didn’t even have to ask (although I was going to) for them to apply a third coat of Shellac… Score!
They also offer massages while you’re getting your nails done ($ 1/​minute and well worth it). They have strong hands and worked out all the kinks in my neck. Being new to Houston, I’m working on finding all my beauty providers and I think I’ve found my nail place!