Wendy’s

If I could have selected NO STARS I would have, I get to the window and the order taker after 5 mins states,“we’re not taking orders anymore”. So out of curiosity I asked why not, mind you its not even midnight at this point. The order taker states where close. So I drive around to the window to validate the information given and sure enough an another employee yell out, you didn’t want to order?” At this point I’m like WTF!!! Needless to say I’m not a happy camper!!!

As other Unilocalers alluded to, the service here is slooooooooooow. On this particular evening, the intercom’s volume was very low, making it hard to make the order. It must have been defective on the other side for the crew member because he kept asking for clarification about what I ordered. Thank goodness they have the screen outside that allows one to see what their order is before pulling to the window.
Once I pulled to the window, service was fine. It was just getting to the window that was the issue because they were so backed up.
Food was typical Wendy’s quality. Pretty fresh. The hot nuggets saved my life driving home from my gym workout (needed something to eat)!
At least they had what I ordered in stock, but the long lines and order taking is pretty oxymotanic for a fast food establishment.

This location seems to always be out of something. some days it’s bacon. Chicken nuggets. Or baked potatoes. I can see if it’s late at night but most the time is early in the day. The past 4 times going here we have had to go somewhere else.

They remodeled after they couldn’t get the stench of unclean carpets out if the air. Having worked in the service industry before, I know that the labor force, made up of mostly high school children, is difficult to train. They lack manners and tact and any real of what customer service means must if the time… so when I see one behind the counter, I prepare myself… this location not only has the worst of the worst that the young labor force has to offer, but their manager is blind to this fact… 0 stars for crap service. It’s no wonder it’s mostly empty even now after the remodel… food is fast food quality… service is the only thing that keeps a fast food place going, and this place doesn’t know how to offer that

Waited about 5 mins no one took order went to window and the girl had an attitude and this wendys never has vanilla frostys prob won’t be getting anything here for awhile

This is more of a warning to the public vs. a review. & Yes this is what i sent to the corporate offices of Wendy’s in regards to this location…
This has to be one of the worst smelling locations i have ever been inside, it reeks of mildew. As for the walls & air vents in the dining area they appear to have last been cleaned when Dave Thomas was alive. The Carpet is a lovely shade of dark dirty black & the booths have holes in the coverings that could swallow a baby Elephant. i do not understand how a company could let this happen. «Quality» may be your Recipe. but it is by far a location standard. If this is a franchise location I would recommended pulling there contract A.S.A.P.

I would not come back to this location, food was cold and manager was carless. We asked for refund and left.

Average Wendy’s, stoic or slightly energetic employees.
Parking lot is plentiful for the business that draws here.
My food that I’ve ordered seems to have always been past the «holding» time so no corporate spot check done here most likely.
Plenty of space to eat, doesn’t seem to get very busy here at peak.
Decently maintained for the old building it is, not ancient building but it’s had it’s days.
Where’s the beef?

Savior. Literally. Like when you are stuck in serious traffic at this godless hellhole of traffic on i-​45 between Galveston (the new large scale adult entertainment park [clearly] labeled Pleasure Pier, reminiscent of a time more dapper and carefree in sexual mores as long as it was conducted in the shadows at tea rooms) and Houston.
This isn’t the cleanest Wendys. This isn’t the nicest Wendys. These aren’t the nicest workers at Wendys you will ever encounter. But it is quick, dirty, and can put a triple baconator in your mouth while you wait out the traffic snarl to subside so you can get on with your pleasure, or distinct lack of pleasure, as the case may be.
Did you catch all of the double entendres? Good boy.