Very disappointed in my burger. I’ve long been a fan of Smashburger but this time not so much. I ordered the Baja and it lacked the flavor and goodies that usually accompany my favorite Smashburger creation. Only one small jalapeño slice, little to no dressing and an unusually dry patty. It was brought out much faster then usual implying a rushed build with an old patty. I guess I’ll have to rethink where I go to squash my burger cravings.
Ann L.
Place rating: 3 Houston, TX
Delicious burgers but the customer service is looking like it’s starting to go down. I’ve been here many times when this place first opened and the cashiers were so nice and friendly. I came by a few weeks ago to teenagers sitting down in chairs, not greeting us when we walk in, no smile on her face when I order. She wasn’t rude just not friendly. I did not the like vibe they were giving off. Nor did they say bye. Customer service is important for places it’s not far for me to drive to the vintage location. Don’t let this place turn into your typical fast food place because the food is consistently great.
Lucy T.
Place rating: 4 Houston, TX
I have been craving a burger from Smashburger for awhile now so I finally made it here! I’m not sure what people think of their burgers but I like the burgers here because it doesn’t feel as greasy as Five Guys. I usually get the truffle mushroom swiss burger or the BBQ bacon burger. Also, I go here for their smashfries and sweet potatoe fries, they are delicious! The fries and skinny and crispy, they way I like them! The people here are nice and the food is good. I don’t go here often but I do recommend it to others if you’ve never had it before.
Nicole J.
Place rating: 5 Houston, TX
Oh man… This place was amazing! I died and went to burger heaven! The service was five stars alone. I ate a custom burger which consisted of the classic egg bun, cucumbers, red onion, tomatoes, ketchup, and a fried egg. I also tried the regular French fries.
Shurani L.
Place rating: 5 Vaughan, MS
Best Smashburger on this side of town. Juicy burgers, great shakes and great customer service. Smashburger is food everywhere I go, but this particular Smashburger gets my order right every time.