Philly’s Pizza & Steak

An hour after I ordered my food I received a call from the delivery guy. He didn’t have a way to get directions on his own so I spent 15 minutes on the phone explaining where to go. 45 minutes later I got another call from him. He was across the street but was still lost. When he finally got here I had my son answer the door. I had tipped already on my card so I didn’t pass on any cash. After a few minutes of listening to the ongoing conversation at my door I asked my son what was going on. Apparently the delivery guy was complaining because he was lost, had no AC in his car, and was out of gas. He was pleading with my son to help him. After over 2 hours I was hungry and tired of it. I passed him 5 dollars. This was in addition to the 9 dollar tip I had already paid. I am in no way an uncharitable person. I help people as much as I can. But this was a person employed as a delivery person and was complaining about his driving conditions and asking for gas money. To top it off, the food wasn’t worth the wait even with my realistic expectations.

I just ordered pickup of some pizza fries and buffalo wings. The buffalo wings were awesome, not too hot but had a really good flavor but the pizza fries sucked. I give it 3 stars only because of the wings

First 4 orders were great but after that it was a mess. Every order was missing something or wrong. I talked to the guy that answers about my final order, he just gave me an excuse saying «the notes weren’t read by the kitchen. It doesn’t normally come the way I ordered so it wasn’t done.» You know… I’m the customer and I’m the one paying for it. If you don’t make it the way I ordered it then tell me that before I complete my order. Having me expect it to be a certain way and it not delivered as I order isn’t a great business practice. I will never order from this place again and to anyone who is considering this place, you should look elsewhere to spend your money first.
!!!Pizza is for crap! Over cooked and tougher than a rubber shoe sole!

I order through Eats24 App, burgers are great, always fresh and hot when you get them. Pizza was surprisingly very good too. Tried the Mega fries, sounded good but only ok. Wings were pretty good, but try the burgers and pizza. You won’t be disappointed!

The food was ok, but delivery took 1 hour and 45 minutes… not worth the wait. Two thumbs down! The cheese burger was decent and the hot wings were better than most… but again 1 HOUR 45 MINUTES

Came to this during lunch hour. Walked in and there was a man behind the counter sitting and talking on the phone. He looked at me, looked at another man out of my sight and then continued talking on the phone. They didn’t say one word to me or even get up. I stood there for a while waiting to place my order and ended up just walking out because of the lack of service.

Cinsin… i have to say i ordered a burger w fries and the size of the burger was big, and boy was it tasty and filling. Their burger meat tasted fresh first time i ever had that and could tell the difference. Im good for the rest of the day lol.

Hit the second paragraph for food review. Ordered through my favorite delivery service, EAT24. The way their service works is through a printout that features your order and custom instructions from the customer (things like «ring doorbell» or whatever you put to help the delivery driver). It seems the restaurant didn’t pay attention to my order because I placed it in the afternoon and scheduled it for 7pm. I had to attempt to communicate with the driver (limited English proficiency) and tell him that my order was scheduled for later. This took multiple calls, despite the EAT24 CSR telling me that the restaurant would contact the driver to correct the issue and that they apologized for the error. My food got to me at 7:30 rather than 7pm as I expected, which means that at least their 45−60min delivery time isn’t…accurate? I don’t even know. Second delivery guy was better, though not by much since he went to the wrong place…
I ordered two Philly cheesesteaks with fries. I requested no bell peppers on mine and it turned out alright, the beef, onions and mushrooms were okay, but it was nothing to write home about.
Tl;dr: Two stars for food only. Used delivery service as middleman and restaurant made my food too early. Had communication issues with delivery guy. Food is average.