Omni Fire and Security Systems

Got everything done right the first time. Technician was helpful, intelligent and neat and clean. My neighbors referred me to OMNI. Great company. Thank you.

Been using Omni at our place of business now for over 3 years. We have had many instances where the alarm was triggered due to employees coming and going and forgetting to properly enable/​disable the alarm. Each time their monitoring has been quick to call and confirm the alarm notice. We have also found Omni’s service to be top notch as they have come out to our office a couple times to upgrade equipment. I recommend Omni without hesitation. Brad

Excellent service, competitive pricing and never try to oversell.
Have used on four large commercial project and couldn’t be happier.

They dont show up when they say they will. I had an appointment at 8:30 this morning. Thirty minutes after the appointment I called to ask if anyone was coming. I was told that they did not come out because they called to ask me a question and I did not call back. I told them I had not received a message. Then a rather angry woman emphatically told me she heard the message being left by the tech. I asked if she was calling me a liar. She refused to answer. I called the tech and asked if he had tried to call me he said yes, but he called a number that did not have voice mail. I don’t know what number they called, but that is not mine. Clearly, this woman did not hear him leave me a message. I have been a customer for years at another address, so they certainly should know how to contact me. Bottom line is that we dragged ourselves out in a downpour for a no call, no show and then I was basically called a liar. Their systems work fine once installed, but their customer service is horrible!