Neighbors Emergency Center

This location is near my job came in after work on a Tuesday because my allergies and sinus had me feeling terrible!!! Arrived about 4:45 checked in and was immediately take to the back to have my vitals taken. Before the nurse came in Dr Cal Do came up to me and with genuine concern begin to inquiry as to what had me feeling so bad. My husband suffers with a few chronic health conditions so I have dealt with a lot of Dr.‘s in the last few years. And ALL of them could learn from Dr Cal Do!!! His bedside manners are impeccable, he listened without cutting me off, he explained in detail what was causing my current suffering and he answered all of my questions, even gave advice on how to possibly avoid a Dr or Er visit for my allergies in the future. He explained the treatmemt plan he thought would work best then asked me how I felt about the plan. After 2 shots a chest x ray and a flu test, I was already starting to feel better and on my way out the door in a little less than an hour!!! This location is only 5 minutes from my work and a good 30 minutes to an hour drive (depending on traffic) from my home, but this will be the ONLY ER I use in the future! Dr Cal Do and the entire staff that assisted me were all professional, compassionate and kind.

We were from out of town and got the GI bug — this place was a lifesaver! They took care of us immediately with no wait. Everyone there was friendly and kind — I couldn’t have asked for anything better. I am myself a medical professional so I tend to be very critical and this place met all of my expectations. It was very clean and they took care of us in a manner that I was very happy with.

Amazing doctors! Quick, fast, and extremely friendly staff. I will be back most definitely!!! Dr. Jacinth is top notch

Do not go here. They are considered out of network for everyone. I called before I went there and they said they took my insurance. They did not tell me they were out of network. They billed my insurance $ 4k for putting 3 stitches in a cut on my hand. Now I’m left fighting with my insurance and neighbors because my insurance doesn’t want to cover the insanely high fees.
Do not go here.

So it’s been several months and this place has still not gotten my billing figured out, even though my insurance sent my payment months ago and I’ve called and emailed them multiple times. I’ve left so many messages it’s ridiculous. I finally got someone to reply to an email and phone message but they have still not gotten anything sorted out. Also, they promised a Starbucks gift card for leaving a review and I haven’t received that yet despite contacting the lady 3 different times. Communication and follow through at this place is terrible!

They are the greatest. I’ve been here several times for a broken foot, eye abrasion, and my husband went for chest pain. The doctor found an eye specialist open on a Saturday and for the foot I was in and out in 30 minutes.
I highly suggest this clinic, it is worth the money.

Dr. Chang is the best! I broke my finger at 8:30 on a Sunday night. I was in and out of the Emergency Center in 25 minutes.

The staff was great from the receptionist on back to the nurses and doctors they made me feel very comfortable and got me in and out in no time if I ever need the emergency center again this will definitely be my one of choice they even did a follow up call with me the day after which I thought was excellent customer service keep up the great work.

Do not go here. The misdiagnosed me after getting my blood urine and CT (which was completely unnecessary). They said I had a kidney infection gave me antibiotics and lots of pain pills. I didn’t have my insurance card on me so they made me pay the $ 2,000 bill in full up front. Three days later I wasn’t feeling better had to go back to a different ER where they said my urine was clean with no evidence of bladder or kidney infection. I had a kidney stone which Neighbors said my cT scan was clean. They also have horrible bedside manners and are condescending. Do not go.

The Entire Staff went beyond my expectations and really took care of me on my visit on ⁸⁄₃. Glad I know this place is just around the corner if I ever need them again. Dr Chang explained everything that was going on with me in easy to follow terms. The nurses and front office personnel was just as kind and helpful.

This place gives fast and professional medical service. I had an issue with being overcharged for something. I must say the Center was courteous and looked at the charge again. It was unfortunate to go through some time and anguish to get there but credit to them for the end result.

If I could give a negative star for Neighbors Emergency Center in Bellaire, I would. The people that gave this clinic glowing reviews are either bribed with a $ 5 Starbucks gift card by the clinic, have great insurance, have money to waste, or they have not received their bill yet.
The clinic charges fees that are equal or even higher than a real emergency room. However, this clinic resembles just like any other urgent care clinics which charge less than Neighbors. For crying out loud, the clinic is located between a spa, a moon bounce, and a car wash. Who in their right mind would think that is an emergency room? However, this clinic is an «emergency room» for billing purposes only.
The receptionist was not upfront about the charge. She gave a canned response about how they would not how much to charge after they bill my insurance. I should have known that what she said was a big red flag! A few weeks later, my bill was $ 1,200 for emergency room services plus $ 130 for checking oxygen level. Those fees are highway robbery. Had I known these fees before the consultation, I would stormed out of this clinic in a heartbeat.
Save your money. Go somewhere else. Spread the word to friends and family. You are warned!

Nursing staff and Dr David Burger were amazing — took care of my discomfort quickly and thorough testing and diagnosis! Thanks for being there Neighbors. Much more efficient than the hospital ER.

First, I am surprised at people who dwell on the cost. In an emergency I want good care; price is secondary. Of course, having insurance lets me think that way.
Unfortunately, my wife and I have had to visit several ERs. Neighbors stands out for quick attention and wanting to take care of the situation without long waits for paperwork, etc. Doctors and nurses are competent and caring.
Note they do not take Medicare.

I went in for an admittedly minor issue (allergic reaction) because none of my normal docs were open on a Sunday. I knew I would be paying more than necessary, but was absolutely shocked to pay a high copay and then receive a bill for an additional several hundred dollars with a bill including a line item for «diagnostic services» which must just mean the doctor asking me questions and googling my symptoms, because that’s about all they did.
I wouldn’t even be as upset if they had properly treated me, but after almost an hour of questions finally led to them identifying my allergy, they gave me a prescription for 5 days. After which the rash came back stronger than ever and my primary doctor immediately knew the cause and said that Neighbors had given me an obviously incorrect prescription dosage.

Everybody was professional here during my heart scare that I had a couple of months ago. This place gets three stars only because I just got hit with the bill. It was a few hundred dollars over $ 1k just for the visit/​room. If you see a doctor they will bill you separately with his or her charges for the consultation outside of the what the center will charge you.

I haven’t seen a bill yet but as far as service goes… I was in and out quickly and the doctor took time to listen to me and explain what was going on (a concussion) and things to watch out for. I also appreciated the water and snacks since I came in around lunch and hadn’t had anything to eat yet. They have capabilities to preform a CT which I couldn’t find at urgent care and didn’t want to wait for in a hospital.

Everyone here was so nice and made me feel like my getting better was top priority! I was seen immediately and they were very nice! I also found that the next day call was amazing as well.

I loved this facility! Everyone was incredibly friendly, helpful and professional. I would definitely recommend them to anyone!

My parents went in last sunday with my one year old little brother who had cut his eyebrow about an inch long. The facility was very clean. They are very quick and attentive. The doctor was very professional and nice. Overall, great experience.