Hampton Inn Houston-Near The Galleria

Check in staff were great and friendly. The rooms are nice and clean. The bathroom was spacious and had a glass walk in shower. (Which I love personally). Their continental breakfast is great. They have waffles, sausage, cereal, yougurt, fruit, oatmeal, and more. great stay! Would come back

For the most part, I enjoyed my stay here. The location is conveniently located near Richmond Ave and thus it’s fairly easy to get to most places in Houston if you stay here. We were greeted by Adam, who was absolutely wonderful. He was very friendly and accommodating as we arrived later than expected. He let us know that if we needed anything he would be available to help us. I sincerely appreciated that. Without the great service, I don’t think I could have given this hotel four stars. The room we stayed in was kinda noisy at night. I could hear plenty of highway noise, so maybe it might do you some good in the future to request a room on the opposite side of the highway. Also to note, the sofa bed is absolutely not comfortable and the rollaway cot is also ridiculously not comfortable, so keep this in mind if you plan on thinking of letting someone sleep here. The breakfast was pretty good for a free breakfast of eggs, ham, sausage, etc. They even have a Texas shaped waffle maker! How cool. The hotel was decent and the real beds were comfortable, so overall I’m happy with my experience here.

If you are looking for a clean, friendly hotel in a central location for a reasonable price, this is the place. Staff has always been friendly and über professional. Breakfast is good and considering that it is included in the room rate, a great value.
Location in Houston is great since it is close to three major (1 – 10, 610 and 59) expressways. Has a lot of trees on the property which add a layer of separation from all the high rises and noise nearby.
The only drawback is that it can be noisy close to the elevators. Children, doors shutting and slamming, conversations can be heard as if the walls were non existent if you stay too close to the elevators.
For extra privacy and noise reduction, ask for a room on the top floor furthest from the elevator. The only elevators in the hotel are located at the opposite end from the the check-​in desk.
Outdoor pool is heated. Gated parking costs 16.00 a night but I have never had a problem parking for free in the general parking lot. Wi-​Fi free to Hilton Honors members last time I stayed and have not had issues with speed. When you check-​in, be sure and check the temperature of the mini fridge as it is usually not very cold. It is adjustable and the front desk is very quick to respond to resolving such requests.

I’ve stayed at a number of Hampton Inns and other Hilton owned locations and this one was just not a good experience.
I stayed here for a five days due to a work trip and while I understand they are doing some construction work and hence the elevator and other parts look a bit messy, there was still spotty/​unreliable wifi. It kept disconnecting and I’d have to login again pretty often.
When I arrived I had packages shipped and expected to pick them up. They found one and told me they would look for the others and have them sent up to my room. Came down a bit later to inquire and the person at the desk said they would look, but I just ended up standing around while they answered phones and did other work. Left to get ready for an event and finally asked a different person and she was helpful, but was not a good start.
One of the days I came in from a run and asked if they had any water and I was told no, but they had some for sale for $ 2. Declined and went to their gym to drink from there and it’s the first one I’ve ever been in that didn’t have any water. In the morning they just put out two small pitchers. I’ve never found a Hampton Inn other than this one that didn’t have water out in the lobby, or somewhere easily accessible. I see where they’re coming from in trying to sell me water, but it’s really too drastic.

Really nice hotel. The room was clean, the bed was very comfortable and the walk-​in shower was great. There are a lot of power plugs everywhere and two USB ports by the desk. The breakfast, included with the price, had a lot to chose from but wasn’t really that good. The elevator was slow and sounded really loud from the outside.

Lots of good feelings overwhelm me about our trip to Houston which included a one night stay at Hampton Inn. First our long two and half hour drive anticipating the Texans vs 49ers preseason game got a little closer at check in. We called once we got to Katy to say we were arriving earlier than expected and if we could check in early. Adam says «Yes, you may!»
We get in there, check in, show Adam our
email confirmation for two rooms. They didn’t take note of our request to stay next door to each other or have the rooms on the same floor, but as soon as we reminded him, Adam went on to reschedule our rooms to at least having the rooms on the same floor. It turned out pretty perfect.
One of the rooms turned out to be a handicap room which includes wider hallways and a larger bathroom. It was weird because the handicap room had a super tall shower bathtub combo and the non-​handicap room had a standing shower with seat which I would have thought would be much more convenient IMO. The rooms were clean and very satisfactory.
There was some construction happening all around the facility. The elevators were in and out of operation and were under construction. There were dumpsters and extra bins for construction items taking up the parking lot. There was also a fairly large building being built next to the property as well. Lucky for us it didn’t really bother us too much.
What did bother me was the cloudy pool. That gave me sad feelings as I totally wanted to bake in the sun and take a dip before leaving Sunday morning. I didn’t even want to stick my toe into that funk!
The free breakfast was pretty decent. Hot eggs, sausage and make your own waffles. The milk should’ve been checked better before setting them out because we opened two rotten milks and one expired cream cheese, so be mindful of those items.
Check out was easy. We didn’t get to take advantage of the cute little pantry or computers but it was nice to know some added convenience was just a few steps away! I really like Hampton Inn, so I would definitely come back to this perfectly located place to sleep!

Good quality for the price. Room’s comfortable and pretty standard. Had a hiccup with my bill (I pre-​paid but the system still tried to charge me), and $ 16 for parking which was a bummer.
Excellent Greek restaurant (Yia Yia Mary’s) just 2 min drive away :)

The location is great, the staff is great, the rooms are nice but the internet here is awful. I am not one to give bad reviews but seriously, I am here on work and my internet speed is 1.16Mbps. Which is basically a 56k modem. I discussed with the clerk downstairs last night and he gave me their conference room access but it was no better. I even paid the $ 4.95 for their ‘premium’ and it was actually worse. Intresting note is the first night I was here I was on the second floor and had no issues. I had my room moved due to the construction that is across the street which started at 7am. Note to manager. People today care more about their internet than TV please step it up.

My family and I stayed here recently on a weekend. The hotel was clean nice and modern, we got a room with a double beds a small fridge and a microwave with a long desk area. The flat screen TV was huge and the bathroom had a nice tiled walk in shower and long vanity sink… They also provided Neutrogena bath products and lotion. This location had a functioning in room AC, a pool and fitness center. In addition they offered a wonderful complimentary breakfast everyday from 6am until 10am and not the lame continental stuff. This came complete with make your own Texas shaped waffles, scrambled eggs, sausage, French toast sticks, fresh cut melon, hard boiled eggs and oatmeal. The staff working the breakfast were extremely nice and helpful but remember it does end promptly at 10am. I utilized the e-​checkin which was a very convenient feature because I got to pick the room I wanted online and since I arrived later in the evening the front desk attendant had my room keys waiting. All in all the hotel is very good value and in a nice neighborhood, with Target right across the street. If I return to the Houston area I would definitely stay here again.

We blocked a number of rooms for wedding visitors. We provided gift bags for the guests that had reserved these rooms. The gift bags were no handed out. Thanks Hampton Inn for the epic fail.

This Hampton Inn was great! Very friendly and helpful staff! My parents had to drop off my bridesmaid dress while I was at a rehearsal dinner and the front desk staff were so kind and accommodating. They also let us leave a 24 pack of water behind the front desk because we didn’t want to carry it all the way to our room. And they let us have a late checkout.
During happy hour they have free wine and beer and in the morning the free breakfast is quality and has a great selection!
The room was clean and very comfortable.
For the price, this is a great hotel and a really good location. I would definitely stay here again and will look for Hampton Inns in the future.

came here for unrelated reasons…

No complaints! Nice, friendly staff. Good breakfast. Parking not an issue. They have a gated area, but not required to park their. Would definitly recommend.

The rooms were super clean and spacious and nice accommodations. My family wanted to get two rooms next door to each other and the rooms were not only next to each other but there was a door between us (good to bond and good to close when annoyed). The only thing that was annoying was our room keys wouldn’t work sometimes. Would stay again.

This Hampton Inn has clean rooms and a helpful staff.
They were always asking me if I needed something.
Free Breakfast is great!
Checkout was easy.

The room was clean and the bed was comfortable. The hotel is easy to find and It’s very close to Reliant Statium. The breakfast was very busy for a Sunday, but they kept it full stocked. We would stay there again.

Hmmm kinda glad I didn’t read the Unilocal reviews prior to booking! Regardless I booked two separate nights through Hilton Honors points and so we were able to stay for free in a 2 bed room.
This location is perfect and the hotel is right off the 610 freeway. There’s a Target down the street, the Woodhaven outdoor mall is 5 mins away, and the Galleria was like 7 mins away. There’s also a Starbucks across the street. Parking is $ 11/​night which was an odd extra charge, though if you’re super opposed to paying this, I think there’s street parking in the residential area across the street. Don’t quote me on that though.
The hotel itself is nicely updated and the lobby offers plenty of seating options. The front desk associates were very friendly and helpful with suggestions for the rodeo and nearby attractions. The lobby also has a coffee/​tea/​water station always available and breakfast is available from 6−10am, though we didn’t try it. Our rooms were on the top floor and we had a view of the neighborhood across the street the first time, and of the pool the second. The tv’s in the rooms are huge and there are large bar fridges and microwaves available.
I wouldn’t hesitate to recommend this location as everything was in good condition and service was very friendly.

WORST PLACE TO STAY!!! AVOID STAYING HERE IF AT ALL POSSIBLE! When checking into the hotel, I used my debit card, but told them I would be paying with a different card the day of check out. Not only did they charge my card, but my husbands as well! When I called to try and resolve the problem, they said that it was not their fault. Very rude to me on the phone. The room service was horrible as well. It’s a cheap hotel anyways, everything is there in cheap.

This hotel is hard to get to if you are not from Houston. It looks like it is right off the highway, but really its not. After a few times of driving around we got it down.
Once we got there, the front desk person was cool and we got in and up to our room in a matter of 10 minutes. The room was clean and SUPER COLD. We got a room with 2 beds. The room also had a flat screen TV, microwave and a fridge. There is a Target on the same street in you need anything. My wife had to go there to get a bottle opener for her wine and a lighter since the hotel front desk had neither.
The breakfast buffet was really good. They switched the food out both days. One day the had omelets and the second day they had bacon and sausage. Both days had the make-​your-​own waffles. They also had juices, cereal, hard boiled eggs and pastries.
The only thing that was not great was the parking issue. The first night we could no park on the left side of the building due to re-​pavement. The second night we could not park in the front of the building. That second night they left the security gate open to anyone.
If I had to stay downtown on another trip I would stay here again. Not to much wrong here, just the parking was a pain.