H-E-B

This store is only good to get items quick In and out type of situation. Variety is horrible. They never have their weekly ad items in hand. Staff could learn customer service skills.

It’s not a shiny, expansive store, but it’s got a few staples I need to have at much cheaper prices than the same items at Randalls across the street. I divide my weekly shopping between the HEB & Randalls, ‘cos neither will fully fit the bill.
Before the Auto Zone opened in the vacant adjacent space in this plaza, I was hoping HEB would expand and spruce up their appearance, but sadly, that didn’t happen.

If I could rate this HEB with zero stars, it would be just that. This is the worst HEB ever !! Besides the fact that it’s tiny and fails to stock a number of items which other locations have, the staff is lackadaisical and rude. Service is slow although it’s never too busy. It looks like high school kids run the place. There is no professionalism whatsoever. The cashiers talk among themselves and don’t even greet customers. God forbid. I have a question or need assistance. I’d prefer to travel a greater distance to shop at an HEB where the staff is more chipper and polite. Although this location is very close, I just cannot frequent a place with this level of unprofessionalism.

This is a HORRIBLE excuse for a grocery store in 2015! I’m astonished HEB is getting away with this much less doing this. If you haven’t been here DONT come! It literally looks and feels like a grocery store in a small town in the 1950s. It’s that bad. Employees are like zombies, I guess they funnel the worse ones to this location and the store has a extremely outdated décor to it. Actually there is no décor.
It has about ¹⁄₅ the selection of the HEB at bunker hill at best.
Yes, it’s really this bad!

This is the closest HEB to me and I refuse to go here. It’s small and just not very appealing for some reason. The selection isnt very big so I would hate to go here and then end up having to go somewhere else to finish getting every thing I need. I drive a tad bit further to the one on Westheimer which is way better.

What the heck is going on here? This store has changed so much. The vegetables and fruits are so beat up and ragged looking. The meat selection is so limited. I used to enjoy coming to this store now not so much. Its convient but… maybe not.

I decided to check this place out since I am new to Texas and I heard this is the most Texas place to shop for groceries. I went in with pretty standard expectations. I mean it’s a grocery store… how disappointing could it be. Well, first off the produce is all wilted and the farther in to the grocery store it smells like rotting meat. Gross! After that I walked straight out of the store and will never return to another H-​E-​B.

This is a tiny store, but they have some nice basic produce and dairy items, if that’s what you need. The cashiers are super nice. What you DON’T want to do is come here when you need something from the seafood counter. WORST CUSTOMER SERVICE EVER. IF you manage to actually get someone to help you, they don’t even put a piece of tissue on the scale to weigh your fish — ugh! Go to Bunker Hill if you need fish. Their selection and customer service is STELLAR.

Place is much smaller than the average HEB I’ve been to so the selections are much less. Their cash registers aren’t too friendly and they need to have some 101 on bagging the food. Hard items do not go with fruits and veggies.
Also, since the place is so small, their fruits and vegetable selection were not as great. This is a quick on the go grocery center.

My boyfriend and I have accurately nicknamed this the «Sticky HEB». The first time we came here, we got mysterious (very) sticky stuff on our hands during our trip. Another time, there was a layer of sticky filth lining the chicken beast shelf. I usually don’t review grocery stores (read: never), but I hate this HEB strongly enough to leave a review.
This HEB sucks. They have terrible selection and even worse quality. The fruit we buy here is perpetually unripe or bad. The sauces they have are separated (oil away from sauce) when they shouldn’t be. This store is definitely not sanitary (see the sticky stuff). The baggers don’t understand that you can’t put meat in a bag with fruit. Just avoid this location and go literally anywhere else (the Randall’s across the street and the Kroger on Dairy Ashford and Briar Forest are both better).
The chicken-​stick was the final straw. This HEB is clearly disgusting. We won’t be back.

I always forget that this HEB is here! I guess because it is overshadowed by the giant HEB on Bunkerhill.
This is a pretty decent store, sort of old inside but has everything you need. I think that they should do some updates on the store. It isn’t too visually appealing.
I went in to grab some milk and a few produce items. The produce area was clean but some of the items looked like they should have been tossed out days ago.
The aisles are sort of narrow but everything is easy to find. The associates are really nice and friendly too.
I would say it is ok for a quick, grab what you really need shop, but I wouldn’t do my regular shopping here.

HEB is bull everywhere, not much stuffs that all customers REALly want and/​or need to add stuffs in their own table: complaints of the outside of the store; trash on floor, karts and shopping carts every place to misplace from lousy customers! Another are employees are heavy rush for some one already killed their time helping customers who are elderly or other region country, while others are slow sitting their office chatting during work, and others are suppose to know to work ⁵⁰⁄₅₀ chance does the effective work. Every department are hardcore worker what they suppose to finish their tasks even if they don’t have sale going on. the notice I’ve seen is the supervisor, he may be loyal to customers but makes the employees more clueless
What missing items are, makes them frustrates! Most customers who are troublemakers and careless people damages HEB property despite the employees receive mess up order cause I spoke every customers when I receive spoil foods they tells me what happen and I’ve receive clean foods, these customers trashed out and receive to employees getting smack talking from mainly the supervisor and the lili lady although she’s soft. It’s ok store to shop quick food and enjoy the place with other Partners, but alot rude customers and the store manager who thinks he owns the store are really mess up!

This HEB is unusually small in a town like Houston and being small, there isn’t much to expect when coming here.
Their selection is average at best, but poor in many areas. You won’t find any specialty foods here and the international selection is close to non-​existent. Their meat & seafood department is also severely lacking, but their produce is always fresh and enjoyable. In general, they seem to focus on carrying the bare necessities and nothing else.
I haven’t seen many workers here, but there aren’t many shoppers either. The checkout lines are short, despite having few registers. The store is clean and well organized, but I can’t say much else about it.
Overall, this HEB is good for quick stops to pick up some essentials. but I couldn’t recommend it as a place to buy your daily or weekly groceries. Don’t get me wrong, it’s not a bad store. It just has too little to offer in terms of size and selection.

When I go to this HEB, it is like a vacation for me! Well especially since I the times that I have been here is for work. Their products are fresher than any grocery stores around the area. The parking lot is huge and AC is always blasting cold. There is also samples! I love free samples. HEB needs to expand to other states!!!

What’s up with this store? I mean, I’ve seen tiny HEBs before, but the selection at this one sucks. Bare minimum stuff indeed. I come here only for emergencies, but this is not the place to do your monthly grocery shopping. It’s a little dark and dirty, but the people at the registers are always friendly.

I absolutely love this HEB! The workers of the various sections are always nice and helpful. The produce is fresh almost 95% of the time. I have been here when the produce was not so fresh, but no biggie! Although they don’t have the selection of the bigger stores, they do have a large variety of different products and a nice little wine section.
The only downside would be all of the panhandlers posted at all the intersection around here. Also, the parking lot can be ruthless at times. On another note, there is a nice homeless man that stays near the carts and doesn’t really bother anyone, I’ve seen customers take him clothes and other things during the winter.
If you’re looking for all of the freshest organic veggies, fresh halibut, and tenderloin steaks you should go to the bigger stores. If you just need the basics with maybe a little something extra, this is your place.

This H-​E-​B is small and has just the bare minimum stuff any damn household needs. If you need something fancier or more exotic go to a larger grocery store. Produce is always fresh. Considerably better quality than the overpriced «fresh» produce at Randalls. Advise you to park far away if you have alot of groceries as people cross this lot to cut corners on their commute and do not brake for pedestrians.

I’ll back up Nadia K’s 4 stars here. This is one of our favorite grocery stores. The IBC Bank is open late and they actually answer the phone. I got «tricked» into opening a checking account here like 10 years ago and I am really glad I did. The bank manager was BBQ’ing fajitas on a grill –IN THE BANK– and offering free food if you would agree to at least talk to her a second about a bank account while she was making your fajita. That was fair enough, I was hungry. She talked me out of a $ 20 bill to open a «free» checking account and to this very day I have never paid a penny for service at IBC. In fact over time the account became of a little value to me as I used it to sell stuff on eBay, link to Paypal, etc. all free.
As far as produce is concerned, HEB has everyone beat down hard. HEB is the only place that you can find heirloom tomatoes. Sure, they are grown in Canada (and Mexico, so you have to wash them well), but an heirloom tomato is so delicious you can just eat it raw like an apple. That’s why we started shopping at HEB to begin with (heirloom tomatoes) and now rarely shop anywhere else.
Hat’s off to Mr. H. E. Butts!

Not much to say, but this HEB is a good one!
It’s already been said that Randalls is cleaner & Kroger is open 24.7, but when I need Promised Land chocolate milk in the big jug, this is the only place where 1) it is easy to find 2) if it is not in the milk case it is easy to find someone to get it out of the back for me. Kroger doesn’t carry it and no one at Randall’s ever wants to look in the back – they just tell me to come back on Tuesday.
The employees here are really friendly, which I like when I can’t find something or just am checking out. It’s much better than a quiet depressing grocery store.
So that’s pretty much it – the prices beat the other two nearby places and the employees like their jobs from what I can tell, so i am okay shopping here.

I’m not a fan of three letter acronyms (TLAs) unless they’re specifically spelled out like I’ve done here. I believe it’s an elitist abuse of language with a lazy twist. Those who bandy about TLAs know that only others who have also had the same TLA sheep dip will understand what they’re talking about. Most people are reluctant to appear not in the know and usually don’t ask for an explanation. The result is miscommunication and missed opportunities. Unilocal itself is rife with TLAs such as UYE (Unofficial Unilocal Event) and FTR (First To Review). Houston has its share of them too. ITL (Inside The Loop) is a good example. TLAs that are universally recognized are few and far between. USA, KFC, BMW and HBO come to mind.
In spite of my TLA aversion, every once in a while, I’m profoundly grateful that they are used. This is the case for HEB which stands for Howard E. Butt, the son of the company’s founder, Florence Butt. Rather than having to utter the rather unsavory phrase, «I’m going to the Butt for groceries, honey!» I can just tell my lovely wife I’m headed to HEB. The Butts obviously weren’t asses when it came to marketing acumen.
Where I live in the Energy Corridor, there are three groceries stores on Memorial Dr. within a few blocks of each other: Randall’s, HEB and Kroger. Of the three, HEB is our preferred grocery supplier. Randall’s is bigger and cleaner and Kroger is open 24 hours and has self-​checkout facilities, but HEB delivers more value for money than the other two and has 90% of the stuff I’d ever need.
I’m happy with their fresh fruit, vegetable and meat selection. Their aisles are ordered in a logical fashion and I don’t find myself wandering up and down them looking for the last stray item on my shopping list. They’re never out of milk when I need it. I never have to walk far in the parking lot and the checkout staff always cheerfully wish me a «good» or «blessed» day.
They’re A-​OK with me.