Best Customer service in Houston! Food is great and the customer service is great. They are quick and always get my order right the first time!
Houston R.
Place rating: 5 Houston, TX
Best burgers in the world! no other burger place beats Five Guys. the cajun fries are BOMBB The staff is the best. very nice and friendly! I really recommend this place to anyone who loves burgers!
Belly G.
Place rating: 3 Houston, TX
I usually come to this location for work lunch. That means the boss man pays for the meal. I should rate this place a five from that fact alone. But I’ll be fair. The burgers from Five Guys are good, greasy, good sized, and reasonably priced. if you want to get some fries, get the small one to share. Large will be too much for you; especially if you’re eating by yourself. Always get the Cajun fries or you’ll end up with bland fries. Every time I come to this location, the people who work here are reasonably nice and I’ve never had to wait too long for my food. The free peanuts usually make the wait time seems shorter than what it really is anyway. I’ll be back for work lunch when my boss pays for the meals. But if I had to pay out of pocket, there’s a a few good burger joints in the area I’d rather go to.
Donald G.
Place rating: 3 Houston, TX
$ 12.20 including tax for a small cheeseburger and normal fries, small drink. That’s outrageous. The prices just went up I’m told by the staff due to the high price of quality hamburger. I’m a Chef so I asked what kind of quality meat, get this answer: 80⁄20. That’s chuck and it’s cheap $ 3.99 at retail — Five guys gets it below retail. How much for a quarter pound patty, slice of American cheese(cheapest sandwich cheese in the world) and the potatoes, bun and a few mushrooms I asked for? I figure they paid $.85 for the burger at best, $.50 for the fries, $.10 for the bun, $.10 for the one slice of cheese, and $.20 for the soda(all probably less). That’s $ 1.75 plus another $.25 for paper, ketchup and cups/straw. Even if I“m under $.35 there is still such a profit over basic cost leftover in each small burger to pay for utilities, labor, and lease. If business is good they’re rolling in the money. I came home realizing yet again it’s cheaper to in my own kitchen by far.
Wynne W.
Place rating: 5 The Heights, Houston, TX
Awesome burgers. I think the best fast casual burger anywhere. The team of employees at this location are great. Always friendly. Highly recommended. Great value.
Fred G.
Place rating: 3 Springfield, IL
The staff at this location is friendly and the food is served fast. However, the music is too loud. I like that the burgers are cooked to order. What I don’t like is the price. The total for a Little Burger, Cajun fries, and a small drive was $ 11. I’ve had better tasting burgers that have cost less. If you’re in the mood for a burger and you’re in the area, Five Guys may be worth your while. I wouldn’t go out of my way to eat here.
Chris J.
Place rating: 4 Houston, TX
It’s Five Guys. It was delicious. I usually pick it up to-go, and they’ve had it ready for me every time when I got there(you just have to wait while they cook the fries). No complaints, and I’ll probably come back in the future.
Twana C.
Place rating: 4 Houston, TX
I love messy hamburgers and so should you. There’s nothing wrong with a simple menu and quick service. I was in the middle of the review when number was called to get my burger. This burger was cooked perfectly for me and topped with all the trimmings. A good thing about eating at Five Guys vs. other places you don’t have to pay for the toppings. So to have a sloppy burger you must have grilled onions, jalapenos, cheese, bacon, lettuce, pickles, mushrooms, mayo, mustard, and ketchup. WOW– I will never be high school skinny again!!!
Cherry A.
Place rating: 3 Katy, TX
This place is great, but kinda pricey. I enjoy the free peanuts, but there is no smaller version or kids’ meal option, so it’s hard to eat lunch under budget and within portion control. At this location, during lunch time, parking can be a little tricky. Once you walk in, to the right, you will look up at the menu on the wall to order. I recommend getting the A1 sauce on your burger for some juicy and savory deliciousness! They are generous with their fries portion and if you’re feeling spicy, get the Cajun fries.
David N.
Place rating: 3 Houston, TX
When I first moved into the area, I was like hey, there’s a five guys near by. Before Five Guys was never close by so I didn’t go that often, and the times I went it was very lack luster, so I couldn’t really figure out if it was the location or an off time. With this location being so close I ended up coming by more often to get a more reliable rating. All the times I came it was by definition at 3 star. It was A-OK. But not better or worst. The meat is solid, a greasy and fresh burger. You get all the free toppings, but overall, it’s very bland. The fries, even with the cajun seasoning is very average, with the seasoning it becomes salty, without it, you must eat ketchup with it. It’s a SAFE burger, but not something I crave or desire.
Andrew M.
Place rating: 4 Houston, TX
First time to a Five Guys yesterday was at this location. The lady working the register(didn’t catch her name) was so nice! She made us feel welcome and I could tell she took pride in her job. The food was pretty good(still prefer Smashburger). I had the cheeseburger, didn’t realize that it was a double. That thing was huge. Cooked well, classic toppings. Overall very old school burger which was great. The fries were ok. We got a medium size but I guess they made extra because the bag was practically overflowing with them. I like the thick, «real potato» style but I think some of them were a little under cooked. Not a big deal though. We will be back to this location for sure!
Leslie T.
Place rating: 2 Channelview, TX
Food was fresh took a while to come out but the peanuts were fun. I hated that it was freezing inside, I couldn’t focus on my food. Too cold freezing geeze. I won’t go back because of the temperature. Real turn off.
Biscuit B.
Place rating: 4 Houston, TX
Pricey for fast food but everyone that works here is super nice, and the burgers are made in front of you.
Mary M.
Place rating: 5 Houston, TX
Service here is always great! Food is fresh and made to order. Not always the fastest but I’m okay with that as everything is made the way you like it. The fried can feed more than one person and free peanuts are offered when dining in. Prefer this over fast food burgers anyday!
Joe B.
Place rating: 3 Houston, TX
For the rather expensive price, I would expect a burger to be much better. The meat patties were overcooked to where they were totally dry. The Cajun fries, however, were very tasty. The lady who took my order greeted me warmly and was very friendly to all customers coming in the door, and specifically recognized«regulars». Unfortunately, the disappointing burger means I probably won’t be back.
Terry M.
Place rating: 5 The Heights, Houston, TX
Always a great burger and awesome customer service. Have yet to have a mediocre experience. The cashiers are very friendly and always go out of their way to make us feel welcomed. Not something you normally expect from a chain that is pretty much fast(great) food.
Pablo S.
Place rating: 4 Houston, TX
Place does a nice job with simple burgers. Consistent and tasty. Not a big fan of the fries, but the place is clean and comfortable.
Jaime F.
Place rating: 5 Houston, TX
Just great tasting burgers and fries simple reminds me old school burgers when i was a kid
Mia G.
Place rating: 4 Houston, TX
I am a fan but mainly because my husband loves this place and they have terrific french fries. Voted best burger by GQ magazine so you know its gotta be good. I had the veggie sandwich which consisted of mushrooms, onions, green peppers, lettuce, and tomato. All ingredients were fresh and tasty. My husband had a regular hamburger which he really enjoyed. As I have mentioned in other reviews, I really really love french fries. Five Guys Burgers and Fries has awesome fries. When you order they have a sign up that says where their potatoes are from for that day. They are crispy and seasoned perfectly. My husband and I shared the regular order and it was plenty for 2 people. The restaurant prides itself in making old fashioned burgers. These burgers aren’t like McDonalds and Jack-in-the-box. They are fresh and cooked right in front of you with real beef. If you(or your man) likes burgers then you will love Five Guys. They do it right, thats why they have been given so many awards for best burger and they continue to pop up everywhere.
Phil P.
Place rating: 4 Houston, TX
Excellent burgers & service. I’m not a fan of their fries, and since I don’t order them, I won’t include them in the review. Pros: — Free peanuts to snack on while you wait. — Great burgers. — Friendly, quick service(more on this later) — Very reasonably priced. — Clean restaurant. Cons: — Music is always too loud(might be tolerable if it was good music; it’s not) — They serve that awful, Gold Peak reconstituted iced-tea(How in the world the Gold Peak company convinces restaurant owners to put this swill in their restaurants, I’ll never understand.) That said, when I came in last time, someone behind the counter either read my mind, or could read the look on my face, because she turned the music down(without any verbal comment from me) & asked if that was better. I was so astonished at her evident psychic powers, I just blinked & looked at her. I finally managed to stammer, «Uh, yeah… that’s good… that’s…thank you.» I was going to tell her she needed to take that on the road & start a new religion, but she went back to work on the food she was cooking. Recommended.