Chase Bank

Houston, United States

3.5

Closed now

6 reviews

Contacts

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Telephone:
+1 713-850-2408
Website:
chase.com
Address:
5177 Richmond Ave, Houston, TX, 77056
Gulfton, Galleria/Uptown
Categories:
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Today

Today 9:00 am – 6:00 pm
Closed now
Local time (Houston) 04:40 Wednesday, 16 July 2025

Business hours

Monday 9:00 am – 6:00 pm
Tuesday 9:00 am – 6:00 pm
Wednesday 9:00 am – 6:00 pm
Thursday 9:00 am – 6:00 pm
Friday 9:00 am – 6:00 pm
Saturday 9:00 am – 2:00 pm
Sunday –

Description

Specialties

Find out how Chase can help you with checking, savings, mobile banking, and more. Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC.

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6 reviews of Chase Bank

No registration required
Place rating: 5
Houston, TX
Came in to open a checking account (already had credit cards with chase) and Miriam Collins helped me out. Extremely pleasant and always had a big smile. Great mood booster, made banking so nice and simple! No frills, very clear and concise in all communication, no wasted time. 5 stars for her!
The branch itself is very nice: clean, spacious building and very modern. What a nice bank is imagined to be! Have never had a bad experience here, everyone is very polite and the atmosphere is great. Has a huuuge private parking lot!
Place rating: 5
Houston, TX
This review is for banker Miriam Collins. I’ve been with this bank a while and have no complaints. Today I went in needing a car loan and feeling a little nervous about the rate I would get. Miriam was new and unless she mentioned it I would never know. She was not scared and dove right into everything I needed with not only a smile but a very Panglossian attitude. This may sound silly but her vibes where so positive I know it just helped the universe decide to not only approve me but give me a great rate! A year ago I needed a cosigner, now I will be rolling in a fat ride. Literally fat, getting an SUV lol. Thank you so much Miriam for an awesome job, that smile on your face and being the highlight of my day (more so the loan but you helped!)
Place rating: 1
Houston, TX
I can’t bank where there is no trust. God forbid you go in the branch for anything, you are hounded for credit cards and loans.
My issue was a bill pay. I’ve used it for years, and when my apartment complex did not receive it; I contacted their out-​sourced customer service since people at the bank can only sell service and accept deposits.
I was told it was sent and that was all. Three supervisors later, Chase could provide no proof that the payment was actually send (via paper check). My apartment complex charged $ 300 for late payments (increase rent to market rates). The payment was not cashed, but Chase said it would take up to ten days to stop pay and put the money back in my account. Realllly?
Completely and utterly useless.
I switched to Frost Bank and have been happy since day one!
Place rating: 2
Houston, TX
Banks are evil.
This one is no exception.
However, they have a convenient and covered ATM, which is like a banker with more of a soul. At least an ATM will let you have your own money.
Place rating: 3
Houston, TX
It’s nearby, there are plenty of drive up options, and I’m usually in and out. Never used the lobby. But this is a decent drive through location. Completely covered so you can resist the elements on rainy days.
Place rating: 5
Houston, TX
The people here are professional, courteous and helpful. They are like the anti-​Bank of America.
Their online banking is easy to use and they have really well done email alerts and updates.
I can’t recommend this place enough.