Cabinets To Go

I will recommend to everyone these cabinets, they are wonderful! Made of solid wood everywhere, nothing plywood about them. I know because my grandsons, both in their early teens, & I (their grand mother) assembled them. Have to say it was fun and gave us some great bonding time. You don’t need many tools & the directions are easy.
Our biggest surprise was after we had the drawer sections assembled as to how heavy they were. The drawers are all solid wood, and heavy, so you can’t find a better deal for the price.
I had a budget to do my kitchen and they worked with me to achieve it, sure couldn’t get that with other stores we checked into.
Go to Cabinets To Go — can’t go wrong.

I walked in to Cabinets to Go and was greeted immediately upon arrival. The staff was busy at work and tended to my needs in an appropriate amount of time. After selecting my cabinet type and working with a small garage apartment space, we came up with a design that was lovely.
This Kitchen Rocks. We have fabulous cabinetry that looks and feels like site built. All pieces were exchangeable and returnable. We found that we had lost a few inches in the new build after we ordered the cabinets. NO problem. We exchanged a large cabinet for the next smaller size. It came in in a timely manner. Then we had an issue with an existing corner in the apartment. Again No worries. They placed another wonderful option for us to consider, and it worked wonderfully. I cant tell you how many times I called and asked for advice on this kitchen. They quickly helped me each time. All my needs and more were quickly answered. I will post pictures… believe me, its fabulous. I will return. Thank you Tammy and Barry for all your hard work.

4÷12÷15 …And still without a working kitchen. Replacement parts have been sent and arrived broken and damaged. Customer Service reordered (for the 3^rd time) the base cabinet that is holding up the work progress, but they can’t give us an estimated date of arrival. I honestly don’t think we will ever get what we paid for. We are so tired of «camping cooking» in our home. I’ll repeat my warning… NEVER ORDER CABINETS FROM Cabinets-​to-​go…

I have to agree with the others here.
This is not the best run company. And given the fact they are nation wide, it’s not really acceptable.
To give the staff at the store credit, we did get our cabinets when they said we would, (i.e. 3 weeks, which is still two weeks longer than the last company I ordered cabs from) but I feel that was only because I told them I wanted to cancel when I didn’t feel confident in their delivery time. At which point, they scrambled and got me my order.
So I will give credit to the employees at the store for that. I do think they worked hard to make the best of a situation that was perhaps beyond their control.
But the delivery process needs improving.
As for the cabinets themselves, the boxes are not the highest quality, but the doors look good. And after we got them installed they look good.
All in all though, the customer experience needs improvement.
And whoever said they feel sorry for the owners of this company? Don’t. I just saw the report on Lumber Liquidators on 60 Minutes. Cabs2Go is owned by Lumber Liquidators, so go figure.
The good part is because of this, in the future I will learn to just build my own cabinets.

And the saga continues… sending us replacement parts that are not what we ordered. I just want this to be over. I feel sorry for the owners of this company. Heidi where are you!!!

The sales guy is extremely rude and condescending. I’ve never had this much trouble having plans drawn up for a kitchen before and I flip houses and deal with lots of contractors and wholesalers. Their supply is very limited and he is not accommodating or helpful.

The salesman guy that works here is so rude. We drove 45 minutes to this store (which is a joke, it’s about the size of my living room) and after asking him a question he replied with «I’ve already said this 3 times!» He had an attitude the entire time we were talking to him as if we were wasting his time. I was so upset I could feel my face turning red. He wasn’t even listening to the questions that was being asked of him. He was even talking rude to the lady (designer) that works with him. I would NEVER set foot in this place again. They only had 6 colors to choose from and they all looked ugly.

Given the nation wide coverage we were expecting more but it seems they have very limited options. The first thing they tell you is everyone comes over to this side of the wall and these CraftsMaid etc high end brands we don’t do. Everything else on the floor we have but there are only like 6 options. However to be fair we were referred by a friend who installs cabinets and he seemed happy so its up to the individual.