So, I walk in just to upgrade and wait an hour and half. Every employee seems to be lolly gagging and taking their time. I see 3 employees waiting on 1 customer. Hilarious. I talk to the manager, Chris, who proceeds to ask me if he knows anyone who needs a job. Christopher, the employee who ended up helping me, gets into a verbal argument with me about the time waited. Overall, bad experience.
Kayla C.
Place rating: 1 Houston, TX
This is the slowest AT&T I’ve ever visited. If you’re in a hurry, definitely go to another AT&T store.
Shirl t.
Place rating: 1 Houston, TX
wait times are so long when you have questions about your account or troubleshooting. I just prefer to directly call AT&T over waiting here and wasting my time with unanswered questions
Dung L.
Place rating: 1 Houston, TX
Place is extremely slow. I walked in to get my iPhone unlocked so I can take it over seas on vacation. The girl at the counter didn’t bother to ask anyone, she just told me to sign in on the waiting list. I was third on the list so I figured it wouldn’t be a big deal. After 30 minutes of waiting the sales person told me that I would have to do it online. Big waste of my time for a simple question that didn’t need 30 minutes to e answered.