Rocco Altobelli Salons & Day Spas

Very bad color experience at this salon in January 2015. Huge waste of time, expectation and $$. Color (highlights/​lowlights) not even visible on first attempt and then was hugely inconvenienced to have to return for a «correction». The options given to me on my first appointment were 1) marginal $$ off on first failed color (seriously? — still pay them for total failure and leave the salon in a state of MEH and seething angst!!!) or 2) pay full price for failed color attempt and return for «correction» at no cost to me… I chose to return as I really wanted the highlights and I chose to trust that the «correction» would resolve the situation and that I would in the end be pleased with my color as I had been in the past. NOT SO. On second appointment there was slight color improvement, i.e. I could actually SEE the color difference/​highlights distinction, however it was very slight and has been quickly fading since. I had best of class color results at Rocco in the past and that is why I decided to return. But it seems they have changed the color product (I mean serious cheapsville downgrade) and the level of customer appreciation is largely diminished. Don’t waste your time — there are too many other great salon options in the Twin Cities to settle for such blandness, bad energy and disappointment. Oh, and the salon ambiance is seriously lacking — huge echo effect which is less than relaxing and they use cheap fluorescent lighting that makes you look ghostly. Is this a professional hair salon or a torture chamber!!!

An expensive, just ‘ok’ cut in an uncomfortable setting. The place is very large & deserted, which felt awkward to me. I felt I overpaid for my cut considering the stylist’s level of experience.

Awesome, personable and reasonably priced service.
I have been getting my hair cut (and color in the past) here for the last year. Comfortable non-​snobby atmosphere. Cassie has been cutting my hair and doing regular bang trims and she always has a smile, remembers things we have chatted about and will give an honest opinion on what she thinks would look good. I will continue getting my hair services here and would recommend this salon to any friend.

I have had Shelley T. color my hair for almost 15 years and she is an amazing color technician and person. There have been times when the color was not quite right and she was happy to correct it or add more color. She keeps my color looking natural and sometimes talks me out of being a bit more experimental for color. Try Shelley and you won’t be disappointed.