Ruff Cuts Dog Salon & Boutique

I rarely make reviews, it has to be something important to me, what’s more important than my Boxer Ava? I recently moved upstate and needed a dog groomer for Ava, Ruff Cuts came recommended so I brought her there. I was immediately impressed by the shop’s chic boutique feeling, it was spotless and the staff was super nice but the main reason I am reviewing ruff cuts is because of the knowledgeable information I received regarding Ava. When I went to pick Ava up the owner took the time to express some concerns regarding my dog’s skin, as a result I took Ava too the vet and indeed she had a skin infection, I treated it immediately and she is clear from infection. I was taken back by the owner’s genuine care for my dog’s health and the fact she went above and beyond a standard visit, she even called me two days later for the status on Ava! Such a caring and professional shop and staff, I am so happy I found this gem!

This place is great! I loved it so much the first time that I brought my Bernese Mountain dog back again. They did such a great job. She looks beautiful. This time she came out wearing a purple bow and she was so happy. The owner Jen was really nice and I felt totally comfortable leaving my dog there. When I took her back the second time she was happy to be there. Liz, the groomer did a great job! I highly recommend Ruff Cuts.

Avoid. They butchered our dog, claimed to be familiar with Wheaton terriers and the result was disturbingly the opposite. He looked like a he was on chemo. Terribly uneven, bald spots, both ear had cut in inner flap that took forever to heal. I didn’t recognize him when I picked him up, had to look at his crooked teeth to confirm it was him. And I won’t even speculate as to why he seemed traumatized after. Cost? Market value. You can do better elsewhere. Even at petco where there is friendly staff. I try to give biz to local shops but not this one anymore.