Market Basket

Market Basket Hooksett NH. Beef: stew beef, tenderloin, sirloin, porterhouse-​absolutely horible! Why? Grisle throught the meat. You pay huge $$ for tenderloin you expect perfection, not grisle tendons. This beef is stansion raised no doubt. Sams club is way better. I started buying the whole tenderloin and have them cut it in 1″ pcs., and it’s awesome. You get value for the buck. Not so with market basket. Further, you have to ask the meat cutter to get tenderloin most of the time as its not out there. When he cuts it it is lousy. Big/​small pc. It’s a joke.

On Thursday, Feb.25, about 5:15pm my wife and I arrived at the Hooksett, NH, Market Basket to buy some groceries. We headed for the deli and hot food section first, where my wife slipped on some grease on the floor and fell. She fell hard injuring her left wrist and right knee. No nearby employees offered assistance of any kind. It took several seconds for my wife to get to her feet with my help and she was obviously dazed. A woman in an electric power chair offered assistance, got out of her chair and insisted my wife sit for a moment. I asked for a manager and when he appeared the woman who witnessed the fall immediately pointed out the grease spots on the floor and the fact that my wife was obviously injured. I had to request ice for my wife’s wrist which was swollen and red.
At NO TIME did ANY Market Basket employee, including the Manager ask my wife if she was okay or if she needed/​wanted medical treatment. The woman who witnessed the incident said I should request an accident report since Market Basket didn’t offer one, and I did just that. Market Basket offered no chair or other temporary support while my wife got her bearings back, only the kindness of the woman witness was offered. Market Basket made my wife walk all the way back to the cafeteria area to wait and file an incident report. The Manager sat down across from my wife and said,“Name? Address?” never once asking how she felt. We requested a copy of the incident report and were told «absolutely not»,“we don’t do that”. The Manager stated if we had any medical bills due to the fall bring them to the store and they would pay them. That was it! I have never seen anyone treated with less human interest! AT NO TIME WAS MY WIFE ASKED HOW SHE FELT or IF SHE NEEDED MEDICAL ATTENTION.
We are very disappointed in Market Basket’s reaction to this accident.

Big selection of foods, friendly staff, clean store and pretty decent parking lot. Not to metion the perfect location right off the highway for easy access!
I love their store brand Greek yogurt (the mango and raspberry are the best!) Great deli section, always stocked shelves, and always a ton of food choices.
My favorites are the deli, meat dept, cereal isle and ice cream selection too. I really enjoy their store brand items that are almost always cheaper than name brands, but just as good.
I’m also a fan of their water flavor drops. It brings a bit of fun back to plain water (strawberry watermelon and raspberry lemonade are the best!) And they always have delicious and fresh produce.
I love going by the bakery and looking at their display cases. I suggest trying their chocolate chip cookies or their yummy macroons. I also enjoy the hot deli counter where you can get sandwiches, hot food and freshly made pizza. I am a huge fan of their fresh sushi selection.
Their rolls are always delicious and their prices are very reasonable. My husband is a fan of the sushi and the rotisserie chickens they have as well. I wish I lived closer to this location! It simply has everything for your food needs.

the aisles are a bit narrow but the employees are friendly and more than willing to help u to your car and take ur carriage when ur done;their employees seem to consist of teenagers so their interest in their jobs may be lacking depending on who waits on u;as far as i know they have a 4% discount going on off every item except for alcohol and cigarettes to thanks their customers for their loyalty having to do with the board of directors wanting to oust one of the founding members arthur demoulas;i think its going on to the end of the year ;i would call and inquire ;once u apply the 4% savings u may end up spending a little less than u would at the walmart right down the road

Stopped at Market Basket while I was visiting my boyfriend’s parents in Hooksett. I am from Buffalo and I love Wegmans. I usually go through withdrawal when I am not near one, but Market Basket was a wonderful substitute.
I couldn’t believe that most of their items were so inexpensive and they were also offering an additional 4% off. The atmosphere was nice and the employees were great. I loved that they were wearing khaki pants with a button down shirt and tie… nice touch Market Basket!
The next time I am in New Hampshire I will definitely return to Market Basket

Solid big grocery store. Feels like they probably treat their employees better than other big grocery stores. Great selection with a top notch produce selection. The only problem is that it always feels so busy and like you’re on other customer’s way.

Lots of employees around to help if you need it and they always have a lot of cash registers open. My experience with their sushi and they’re ready to go food has always been good. The one downside is that there’s always a million other customers there, so if you don’t like crowds this is not the place for you! I actually refer to Market Basket on a Sunday as the gateway to hell, lol.

I love Market Basket. This store is very neat and clean. Their employees are very friendly and willing to help you locate an item in the store. If there is an item that they don’t have, they will make every effort to order it for you.

I love this market basket! it’s so clean and always busy. they have a nice bakery and café. I don’t have many complaints except that they are always stocking! it makes it hard to go through the store and there’s usually five or six kids in each isle. but it’s also great because they’ve never been out of anything. It’s also convenient because it’s right off Exit 10.

My two year old likes it. My wife likes it. The prices are great. The store is big.
If you go on a weekday morning, it’s not nearly as crowded as on Sunday afternoon.
My wife and I enjoyed a cheeseburger here, too. The grill is terrific.

I shop all supermarkets and shop often as we have five boys from 9 to 24 in the family plus my husband. We do try to eat healthy, lots of produce and whole grains, organic fruits & veggies. Thus I spend horrific amounts on food weekly– like $ 300 – 400 .
Prices definitely lower here, no matter what I buy, I walk out of here spending less money.
Layout is strange (as mentioned by Ana) appears to be effort to maximize profit centers– shoppers must walk through MB bakery to get to produce, for example, or walk through packaged meats and dairy before they reach low cost staples. Also, aisle layout make no sense (jumps around from canned/​jars to cereal and then back again with paper in between) so it is hard to find items like Soymilk, they don’t have a ‘natural’ section like Hannaford or Shaws. Because of this it is hard to shop time-​efficiently at this particular store.
Not a lot of organic produce and what there is is harder to find d/​t quirky marking systems– must be hard for short folks b/​c most are at the top of the displays. I don’t care for their bakery items as compared to Hannaford, for example. Lots of hydrogenated oils in everything.
Not so easy to find a clerk once you are in the grid of the store– they need electronic kiosks on the aisles to let shoppers self-​serve to find things, b/​c it is a challenge.
Large selection; the place to go if you can’t find an item you have on a coupon.
Staff very friendly, very old fashioned feel. Where do they sell lottery tickets?
About six years ago I used to work near MB in Amherst and was told NEVER buy the meat/​deli etc there by MB workers I knew… the company seems to have ramped up and changed since then, friends now say MB has the best meats.
Looking forward to when they open the Elm St Manchester store.

ok so I give it a 4 because the selection is great and the prices are phenomenal however it missed a point because the layout makes NO SENSE. it’s super difficult to navigate this store and no matter what i’m looking for it seems to take at least 30 minutes to get through the store to find it. In most stores you can run in and pick up and item and leave within 10 minutes… they keep you in there endlessly and you end up buying more than you wanted because of consumer confusion… who puts ice cream and frozen foods at the entrance of the store with the ROASTED CHICKENS and BAKERY ITEMS??? also the pet food and paper goods are smack dab in the middle of the store! the deli and butcher are in the back Left corner and the produce is in the back Right corner. dairy is in the left FRONT of the store but the milk is right next to the deli. the whole place is a discombobulated mess! but yes… if you are going for a full day of shopping and need to fill your pantry and fridge you will do so for a significantly cheaper price. I’m sure it gets better if you are a regular grocery shopper but for me time is money and as a rule I’d rather go to ANY other grocery store for random items and save market basket for the infrequent larger shopping trips where I have hours to burn.

Cant beat the prices and this store is huge! Love love love! Why would anyone go anywhere else and pay more?

Pros:
— Brand new store
— Low prices
— Helpful staff
— No shopper club card needed
Cons:
— The brand new store is amazingly out dated. Pink and aqua color scheme in 2011, seriously?
— No pharmacy
— They put a lot of the produce in styrofoam /​plastic wrap… Not environmentally friendly
— Regularly crowded

Market Basket is clean and well stocked. Friendly employees who are helpful but not annoying like at the mall. They have managers on the floor were you can find them. They are an American company… you would be surprised how many supermarkets are owned by foreign companies. They don~t require a membership card that tracks your purchases. Finally they carry a nice selection of wines that are much cheaper than other places.

First of all I love M-​Basket, they have food that would cost me triple at Stop and Shop. This store had a ton of very helpful employees offering their assistance to us even when we didn’t ask for it. I have never had a better experience at any other grocery store ever. Great job on the grand opening, I hope the good experiences continue!

We don’t have grocery stores like this in Virginia.
I went in on opening day to grab a few items and check out the new store. It’s huge, had everything I wanted and the prices were super low. I grabbed three things of pita chips for $ 6 when I usually pay $ 3 for one. There were tons of cheese options and even a respectable amount of vegetarian selections. (I don’t eat meat at home and have become aware of a serious lack of veggie options in grocery stores.)
It was packed; I found a space as someone else left. I didn’t have to search long, though — maybe 30 seconds. Once I got into the store, I realized that it was stuffed with other shoppers. Certainly some aisles weren’t easy to navigate, but employees were directing cart traffic and helping people find the best check-​out lines at the front. (This isn’t something I’ve seen at another grocery store.)
I had to ask a few employees where things were (I’ve only ever been into Market Basket twice before this) and they were really helpful — even walking me to the item I needed. Even with the crowd and many full carts, no aisle felt bare — they must have been restocking everything really fast. The selection at Market Basket is fabulous; before this opened, I was getting groceries at the local Wal-​Mart and felt very disappointed with my options there. So glad there’s another place to buy groceries now.
I drove up there to Market Basket in the rain today to grab a few things I forgot and saw employees escorting customers to their cars with umbrellas. Yesterday employees were clearing carts from the lot and helping a lady load her groceries into the trunk when I left. Since my cashier and bagger were also kind and helpful, I think they must hire really friendly, customer-​service oriented people.
I’ve heard the Market’s Café has wifi, but I haven’t gotten a chance to check it out yet. Here’s hoping it really does!