Tow Jams

I live at 1525 Wilder Ave. We have underground parking with 6 feet.
My car died inside parking lot. 3 different towing company cancel the tow after they show up. After 6 hour waiting, we called Towjams. Damon show up with small blue tow truck.
less than 30 min, he towed it outside without any damage.
Wow, Wow, Wow, Wow,
Thank you, Thank you, Thank you.
Better call these guys, They know what are they doing it.
Old truck but good service.

I don’t recommend this company, they are not professional.

My boyfriend and I live in a high-​rise apt with tight parking spaces and his full size truck (Nissan Titan) wouldn’t start. He was extremely stressed because he wasn’t sure if his truck would clear the low ceiling in the garage, esp since his truck would need to be lifted.
Damon came right over to check out the situation and he was extremely calm, reassuring and friendly. I freaked out because I had to steer the truck while they rolled it forward. I’m not used to driving large vehicles, so Damon guided me and was calm, cool & collected the entire time. He had excellent skills and was able to tow it out of the garage with no damage. I highly recommend this company — Damon made a very stressful situation a lot more tolerable. Thank you, Tow Jams!

Called Tow Jams even though they have a bad review! These guys are fast my car didn’t want to start in the parking garage. Took them about 30 minutes to get here. I didnt think they would fit under a 6. ft
parking garage and they did no problem… Thanks Tow Jams I highly recommend them for parking garages

I have been towed a couple times from this company. Each time I have been blown away by the service. Jamison even came and picked me up to take me to the tow yard. What could be an awful experience turned out okay because of the fact that they seemed so caring, concerned, helpful and enjoyable. Of course I never like getting my car towed but if I have to I would want Tow Jams to be it!

SCAM
SCAM
SCAM
SCAM
SCAM
scam! I am resident of Hono Hale Towers and my guest parked at the visitor parking. Followed everything on the sign to leave info and the max time is 4 hours.
My guest stayed only for 2 hours and regardless of the precise note and info we left as stated on the sign. They still towed the car! I called the company and spoke to JULIO and he said that he can’t see the sign! The sign was on the dashboard. He accuse me of hiding the info. I told him why would I hide the info. So i can get towed?
Regardless they asked me to pay $ 160.
Worst company. SCAM! It’s sad to deal with this people!

Towed my wrecked motorcycle without my permission. It stayed in the yard for 1 night and they charged me $ 177.50! Prior to picking up the motorcycle I called to ask how much it was going to be and they quoted me $ 50 less. This place charges above the legal rate! I plan on following up with a better business bureau complaint.

Mike is a stand-​up guy. Best service I could ever ask for, despite all these other negative reviews.
My truck wasn’t starting at 1am, and I was stuck at McCully Shopping Center.
First of all — PRICE. Went through all the towing companies on Unilocal and found this place that offered me a really good flat rate. The other place I was able to get ahold of was charging $ 80 per mile. CASH.
Called up Tow Jams and Mike came by and asked me what was wrong. On the tow back to my place he was able to come up with a solution for my truck not starting, and then he even taught me how to get it to start. It’s not a permanent fix but it should get me by for the mean time. I’ve never had this sort of experience before, but with Mike’s service these guys are now my go-​to for any situation like this.
He even recommended a good shop to get the fix done!
This is customer service done right.

I’m really sorry to read all of the other negative reviews. The service I got was excellent.
I was referred here by my dad who has used them before. I called them in the morning and had a very professional conversation with someone who had most of the information I needed and when he didn’t have all of it he said he would call me back, which he did in a very timely manner.
Thankfully my car broke down at home. Julio came about 30 minutes after I called and quickly got my car towed to my preferred auto shop in Aiea. It was quite a drive from town to Aiea and I thought the bill would be crazy but surprisingly it was very reasonable. Julio was also very friendly and knowledgeable.
I would recommend this place. Thanks Julio!

Did you know that if you happened to get towed by this fine establishment you can pick up «your» car with only a drivers license? The staff was very helpful at night, one was just roused from his little hut next to the spacious office, while a few others were rolling tires around to test if they actually worked. Great job guys, keep up the good work. And remember people, if you see a tow truck lurking around, they’re not rapist or anything, sophisticated educated people that look cracked out

Complete scam. Watch out if you get your car towed. Wrong address on Google maps and Apple maps. Even the taxi cab will give you the run around to get extra fare. Real address is 123 Puuhale St.

The customer service was pretty horrible, but i guess they were just doing business and thats it. It wasnt for my car thank goodness, but my friends car got towed by them, and when we said thank you all we got was a grunt in reply.

this tow company is nothing but a scam out to get the tourist in Waikiki