Shellie Usami, MD

When we moved to Hawaii, we got a lot of referrals from friends for pediatricians. However, no one would take a 2 year old child.(They all want to take newborns only — I found out this is common in Hawaii) I did a lot of research online and found Dr. Usami who has seen kids on vacation. I was able to get appointments with two doctors, one of which was Dr. Usami. After the initial meet and greet appointment my kid got sick. I called both offices, but only Dr. Usami’s office got back to me quickly. The other office didn’t call back until late morning. When your kid is sick you have a need to see or get an appointment with the doctor ASAP. I love that the two main doctors there are female and both Mom’s. They seem to balance their work and family life well. Dr. Tottori is still there helping as well. You can always get an appointment. Dr. Usami will take the time to talk to you and really knows my child. She is extremely easy to talk to and I have a lot of confidence in her. If you need to call after hours, one of the doctors will call you back, you don’t have to talk to some nurse in Kansas that doesn’t know your child.

Disappointed! I want her to be the doctor of my 7 weeks old son, as I saw good and five stars ratings for her, but I called the office this morning and they told me that they don’t accept new patient only newborn!!! My son just turn 7 weeks old, I’m just so disappointed ‘coz is like my son is too old to be a new born!!!

Dr. Usami genuinely cares and takes the time to chat with parents and most importantly, with the kids! I really struggled finding the right pediatrician for my son after moving from Kaiser insurance, but of course with Unilocal’s help, I was able to FINALLY find the right pediatrician.
Her office is in the Medical office building across from Thomas Square in the heart of town. The building and office is seriously dated and they still do paper/​snail mail billing and growth charts (not online/​computer filing), but that is not a deal breaker for me.
Dr. Usami is personable and sweet which really helps my son and I feel comfortable asking questions and addressing any concerns.
The cherry on top is the easy open parking deck and I always find a stall. No crazy winding tight structures. I can’t stand those!

Dr. Usami was recommended by my wife’s co-​worker. We are very happy to have her as our son’s doctor. She came to the hospital twice to check up on my son when he was born. The office is located near Thomas Square. I like that I can bring my son in same day appointments when he is sick. We also like that Dr. Usami can speak a little Japanese to explain to my wife. There seems to be many Japanese families that like Dr. Usami.

I am on my vacation and I want to take some time to share my experience with Dr. Usami.
Just a couple of days ago, my daughter became ill on the plane. I knew that I needed to see a doctor immediately. I was going to visit the emergency room but decided to give Unilocal a shot. I mean, I can usually find a good place to eat or visit, why not trust Unilocalers to find medical help. So there were only 2 reviews but they were glowing and I felt this doctor might be the person we needed. Upon arrival the receptionist was a sweetheart — she said that she knew what I was going through and made an extra effort to help us get an appointment between appointments! Then enter Dr. Usami …
She was wonderful. She was a great listener and knew exactly what my daughter needed. She is all better now and enjoying her time with Daddy thanks to the wonderful work of Dr. Usami.
I wish more doctors were like her — in fact, she even followed up with a call to see how my daughter was doing. Gosh I wish I could bring her home to treat my kids in San Francisco! Thank you, Dr. Usami!

If you’ve got HMSA and have had to find a doctor, you know that this is no easy task. Unless you get a recommendation from a friend, it’s like closing your eyes and choosing whichever one your pointer finger lands on. In this case fate brought us to Dr. Usami and thankfully everything worked out!
It was about two weeks before we had our baby when I realized that she’d need to see a pediatrician after she was born. By chance on the HMSA website I found Dr. Usami and chose her because her office is close to where we live. I knew we’d be completely exhausted in the next few months and the closer the doctor was, the better. I could have chosen a doctor at Queen’s or Kapiolani but I didn’t want to have to deal with the frustrating parking structures every week.
Dr. Usami’s office is located in the Medical Arts building which is right across from Thomas Square and the Neal Blaisdell Center. It also happens to be the same building that houses a very yummy french restaurant called Le Guignol and that only made it better in my eyes. Upon first meeting Dr. Usami I was a bit unsure because she seemed a bit shy but after I found out she had three kids herself I knew she’d be perfect! You don’t take financial advice from someone who isn’t rich and you don’t take kid advice from someone who doesn’t have children. Makes sense right?!
After our baby was born Dr. Usami came to the hospital to check on the baby and we’ve been back to see her a few times since. She’s always very professional, has a warm personality and you can tell she really enjoys what she does for a living. I also took my four year old daughter to see her when she had a reoccurring ear infection. An ear specialist had previously given my daughter antibiotic drops as well as an penicillin to drink. Dr. Usami prescribed my daughter the ear drops and said we’d see what happens before giving her penicillin again. It worked great and I really appreciated that she didn’t want to overprescribe medicine to my daughter. I’m really happy that my magic finger found Dr. Usami because she’s a blessing to my little growing family…

Dr. Usami is my baby daughter’s pediatrician and she is wonderful! She’s very friendly, a great listener, and informs me throughout the check-​up about how my daughter is growing and developing. Even my baby daughter liked her — she was cooing and babbling at Dr. Usami right away. We had a different pediatrician before we moved near Dr. Usami’s office (Pediatrics Associates, Inc.), and I already like her so much more than our previous pediatrician.