Orangetheory Fitness

In May ’15 I signed up and paid $ 160+ for a month’s membership, when they said they expected to open in June. Then they said it was going to be the Fall. It’s now December, and we’ve heard nothing.
Every time I go by the studio, I hope I’ll see some kind of activity going on… but nada. Nothing. As dead as can be. Sigh.
Looked through the window this past week, and it’s NOWHERE near completion. Only concrete.
I get an email from OTF about once a month with recipes and invitations to meet the team at Lululemon or someplace. The team members seem really nice… but I didn’t pay $ 160+ for monthly emails.
I know it’s not the local team’s fault, so I contacted OTF directly in Florida to nicely ask if they could please let us know «from the top» what’s going on. I got no response at all, not even an acknowledgment of my email. This lack of communication is frustrating. I don’t feel valued as a customer, let alone a «founding member» of the very first studio in Hawaii.
I once saw a comment by someone who’d posted on the local OTF Facebook page suggesting (nicely) about maybe offering a discount to everyone who’s been so patiently waiting, but it was quickly removed. Hmmmm.
I’m still kind of excited about the place (hopefully) opening one of these days, but honestly, I feel disappointed now compared to how I felt when I signed up.
Hopefully we’ll hear something soon.

For the past several weeks I’ve driven by Orangetheory Fitness in Honolulu on many occasions. It’s located on the 2^nd floor sharing the parking lot with Highway Inn/​Starbucks/​Lanikai Juice.
Their doors are not officially open as of today, but every now and then I’d see their orange tents set up in the parking lot. Then I came across a sponsored ad on FB, in which one of my friends had already liked their page. After viewing some of their photos and videos on their wall, I decided to take it to the next level and signed up for the 2 weeks free membership that they are currently offering for the next 100 people. It was a user friendly form that I filled out on my phone.
A couple days later, I received an email from the Studio Manager confirming my registration, a brief intro and welcome (the grand opening is expected to be in the Fall!). After a few email exchanges, I received a text from the Sales team and met up with them to sign a few documents. So far, the sign-​up was a breeze. Everyone has been very friendly and available for questions.
I’m looking forward to this place opening up as it is conveniently located by my workplace. I’m so ready to kick my fitness level up another notch for bikini season! Oops… that’s every day over here, isn’t it?! I’ve got some werk to do!!! ;-)