Alpha Limousines Service

We used the limo service for our wedding last month. Richard answered all our questions promptly and had great communication with us. Price is also pretty affordable. On the day, Richard arrived in time at the hotel and there were also complementary drinks in the car for us. He took good care of us even though it was for a short amount of time. One of my bridesmaids forgot her bag in the limo truck. When I contacted Richard about this, he was quick to respond and even offered to drop it off to to us! What awesome customer service!!! One star off just because the AC was not fully working. Thanks Richard for being a part of our special day!

Limo services recommended by my wedding coordinator.
Richard was very easy to talk to and budget friendly, instant response via email. When our wedding day came, the limo made 2 round trips as planned– 1^st trip groom/​groomsmen and 2^nd trip bride/​bridesmaids. As you all know in August Hawaii can be very hot and humid. As they got into the limo my husband noticed that the AC was not working but they opted not to wait for another limo or else we would have been late to start our Catholic mass ceremony. So now there were 6 guys sweating in their suits + long sleeves and furious during the ride. Little did I know about this malfunction, to keep me and my girls drama-​free my husband demand the driver bring a «working» limo when it was time to pick us up. The limo was only a few minutes late (also due to Waikiki traffic) to the hotel otherwise the ride was smooth, AC was working, and cold drinks were available. Alpha Limo please test to make sure your AC works before people get in at least during the summer months, other than that I would still use this company again.

Richard was fantastic. Professional, On time and a very clean limo. He responded to any of my emails quickly. Richard will be our go to guy for any future limousine rides.

I would just like to say many thanks to Richard and Alpha Limousine for taking great care of getting my party to our dinner at Michel’s and safely back home.
Richard arrived at our home on time and even let me know by text (my preferred style of communication) that he had arrived. He also has a bottle of champagne waiting for us to enjoy.
After dinner I got in touch with Richard through text message to let him know that we were ready to be driven home and with such great service he was there to pick us up in less than 5 minutes. That’s great service and a great rate for round trip service.
Thank you Richard!

This is a late review but I have to say the owner Richard was great, very polite and accommodating. I hired the company for a ride back in March of 2012 for a bday party. The price was very reasonable and Richard himself was the driver. He picked us up in Pearl City and was pretty much on stand-​by while we partied at the M in restaurant row. We told him we would probably be closing the club at 4am and it wasn’t a problem! Awesome! We even had an extra intoxicated person on the ride back that he dropped off. Richard also answered any questions I had prior to the booking.

Sorry, but we were disappointed on a number of levels… while we WERE met at baggage upon arrival, we had to lift our suitcases (after showing Ricardo our bags) off turnstile ourselves (thought THAT was our limo person’s job)?
The stretch limo provided was OLD. we didn’t need a/​c but I’m sure it didn’t work. Bumpy ride (roads or shocks?)
Our return pick up was right on time, but on our way to airport for return flight, driver HAD to divert to a gas station for gas. Really? Shouldn’t you have filled up at ½ tank? Or even ¼ tank? Why wait until with a client? No excuse. I lowered the back window for air while waiting at gas station, and the window wouldn’t go back up. made for a windy H1 ride back to airport.
We went with Alpha because of all the glowing reviews, even though it was just about DOUBLE what a regular taxi would’ve been (which, next time, we will do because, at least, a taxi company vehicles are newer AND safer).
Richard, the owner was nice. as well as both Ricardo & Blake (drivers). we just can’t recommend them with a clear conscience.

I hired Alpha Limo Service for a bachelorette party. Being girls, we of course changed our plans several times since the initial booking… however, Richard was so accomodating and courteous, with quick correspondance to my questions and requests. Also, the price was right and the the service was excellent! The limo was nice, classy and clean. I would definitely recommend and choose Alpha, again! Thank you, Richard!

Our driver, Richard, was great. We loved his personality. The limo was dated and the a/​c was not working so I would probably not go with this company again.

I can’t give 5 stars since I never actually saw or got in a limo from Alpha BUT I had reserved one for hotel pick-​up for my family. Richard was fast to respond, and very helpful when I made the reservation online. A few weeks later, our plans changed and we needed to cancel the reservation. Richard gave us a full refund, no questions asked. Clearly an honest business and I appreciate it!

Richard is awesome. We had the pleasure of using his services over New Years to take us from the airport to the Aulani and back. He was waiting for us when we arrived, helped us with our bags and was exceptionally patient with our 6 and 2 year olds after a long flight. We has told him ahead of time we needed to make a quick stop at the grocery store, and never rushed us when it took a few minutes longer. Showed up right on time to pick us and take us to the airport. Also Limo was very clean. We highly recommend him. Thanks Richard!

Great service. All-​inclusive price was quoted. Richard gave us a wonderful welcome after an awful flight on Air Canada (that’s a different review!). No trouble, relaxed and comfortable limo ride in from the airport to Waikiki. Thanks Richard!

Best limo service in town! Richard is now my go to guy for all limo needs in Honolulu. He’s cheery, nice, professional, reliable, and has a great limo! I feel safe having him drive me or loved ones around. Highly recommend Alpha Limo!

Be very careful. After speaking with Richard on the phone and settling on a price he asked me to confirm everything in email. Much to my surprise he responded wanting to change the cost (upwards of course), the type of car and the times he could drop us off without incurring an additional charge. I was booking 2 months in advance. Suffice to say we are looking elsewhere.

I signed up with Alpha Limousines after being impressed with the reviews on Unilocal.My wife & I planned our own destination wedding, and one of the key challenges in doing so is being able to trust that which you aren’t able to physically see. Right from my first interaction with Alpha, I was entirely satisfied with their level of service. I have been married 2 weeks and am still yet to hear back from emails I sent to other providers. This was quite simply not the case with Alpha, who promptly returned my email, providing me with a quote and an easy & efficient way to handle payment. I mentioned on a later communication that this booking was for a wedding, and the contact (Richard, I believe) mentioned the chauffeur could put on whatever color ribbon we chose for a minimal additional charge. We had to change the pick up location at the last minute, but this wasn’t an issue with Alpha, and they adapted smoothly to the change. On the day of the wedding, Alpha turned up promptly as agreed at the pick up location. One small down side that I heard from my bride was that the air condition in the back of the limousine wasn’t of adequate strength, and that could have been avoided before picking up the party. I would highly recommend going with Alpha and they have my 100% faith & confidence. Thank you Alpha for your service and helping make our wedding day s success.

Great limo service, Richard is very reliable and had no issues going with the flow of our night and changing times and locations to drive to. Limo was clean and driven well. Richard’s knowledge of the area made it a very enjoyable and stress free night to plan. Thanks again!

Our friend had found his serive and rented a limo for my sisters bachlotette party.
If I could give more stars I would!
–first let me say the driver richard was sooooo polite and awesome!!!
He picked us up and ALWAYS asked if we had everything so we didnt forget it.
Helped us out everytime. AND since we had to take the bride home we took her all the way to kapolei. Yes kapolei!!! He was sooo professional and sweet to all of us!
I HIGHLYYYYYYYYY RECOMEND his services thank you richard for making a special night for the soon to be bride the best!

My sisters and I reserved a limo to surprise our parents’ 50^th Anniversary Date Night. Alpha Limousine was willing to pick them up from their home in Hawaii Kai, take them to their dinner reservations in town (Alan Wong’s), pick them up from Alan Wong’s and then take them to the Diamond Head Theater (Show Boat) in McCully, pick them up from the Theater after the show was done at 10:30pm and return them back home to Hawaii Kai after a cruise (on time)! Richard was so helpful and honest from the get go and throughout the entire questions, reservation, and transaction process. After doing some research on-​line for limousine service, and because there were so many iffy limo companies out there (based on Unilocal reviews), we wanted to be sure that there would be no problems for our parents. Richard assured me that they would do everything possible to ensure that my parents’ were taken good care of for this very special occasion and one they were sure to remember (in a good way). You have no idea how comforting this was to hear and how relieved I was to have someone like Richard to talk to on the other end of the phone line and via email. I was very impressed at how smooth the transaction process was and how wonderful his communications were, including the prompt and professional email correspondence, confirmations, receipts, and replies. Everything went off without a hitch. The vehicle was very clean and the driver was very professional and on time. After such a great experience with Richard and his company and the professional and caring service extended to us, I really wanted to write a review to let those of you who might have any doubts know that you can truly trust and rely on this company for nothing but the best. The ADDED Bonus were the affordable rates were too!!! We are so Glad we chose Alpha Limousines Service! Richard gets FIVE Stars!*****
Thank you Richard for helping us ladies/​daughters put together such an incredibly memorable and beautiful 50^th Anniversary Evening out for our parents!
Mahalo Nui Loa
(see pics)

I HIGHLY RECOMMEND ALPHA LIMOUSINES SERVICE!!!
Our driver, Richard was so awesome!
Last minute we decided to get a limo for my friends bachelorette party on a Saturday night. Most of the limo places I called wanted a 3 hour minimum rental. I was relieved when I found Alpha Limousines on Unilocal.Not only did this company offer pick-​up/​drop-​off services, his prices were reasonable as well. At first, I was a little skeptic because there were only 5 reviews but decided to give them a chance because all 5 reviews were good.
I called and he had asked me to email him the details as far as the time and pick-​up locations. He got back to me right away, like within the hour. I was also able to pay him via the PayPal invoice he sent me through my email which was REALLY convenient. He had told me he was busy that night but would still be able to pick us up.
So Saturday night came, and my bachelorette decided she didn’t want to go to the club just yet (she didn’t know we had a limo coming to pick us up). I called Richard and asked if he could pick us up at 10pm instead of 8:30pm. He said that it was fine and even showed up at 10pm on time!
Around 1pm I started to get sick at the club and ended up throwing up outside. (my tolerance is super low now… 3 drinks done!) My friend calls Richard and asks him if he could come and pick me up and take me back to our hotel. Our pick up time was supposed to be at 2:30am, although, he came anyway. He also went back to the club to pick up the rest of my friends and bring them back to the hotel.
All this service and he didn’t charge us extra. Richard was so friendly and worked with us even though he had to make an extra trip for us and even after we changed the times on him. Although his rates include gratuity, I added extra gratuity because he definitely deserved it. I probably would have gave him more if I hadn’t blacked out in the limo (according to my friend).
I will definitely use Alpha Limousines for any of my limo needs. RICHARD IS THE BEST!!!

I used their round trip dinner transportation
Pick up at our hotel on time and managing to get that limo at the pick up with all the traffic was amazing. Drivers knew what they were doing, where they were going and very friendly and professional. As the night went and the pick up kept getting later because everything took longer than I thought, and they just kept saying no problem the two times I called and came on time (even though that was the 3^rd time I gave them that night). Everything was great, but when a company let’s you screw up their schedule and tries to accommodate without charging, that’s worth 5 stars

I really enjoyed their outstanding service. Our driver, Richard, was on time and super friendly taking my girlfriends and the bachelorette off to a memorable night. I was afraid that our many adventures planned for the evening would be costly due to pick up and drop off, but the company was able to work with us on this and no wait when it was time to get us! This was also my first time in a limo, so in my opinion, the limo was real nice and clean. Refreshments were also included!
I had never booked a limo before and they were so many choices out there. But I am so glad I picked Alpha over the others!