This store location 859 Homewood Alabama does not value their customers. I ordered an arrangement to be delivered to a business on Friday 10÷30÷15. The driver informed me the day of delivery the business was closed. He brings the arrangement back to the store. I was gonna pick it up but had an emergency to where I couldn’t make it. I called the store on Monday to inquire about my arrangement. The rude manager informs me they threw my arrangement away and was not making another one unless I pay 75% of the cost. This was the second time I ever ordered from Edible Arrangements. I have never received such horrible service ever! What I don’t understand is why they felt it was ok to throw my paid arrangement in the trash without informing me. Their policy says they can deliver the next business day if the business is closed at delivery. So, there is no reason to have thrown my arrangement away. I called for redeliver today and I was willing to pay delivery charges but the manager was not willing to help me at all. He kept saying he would be out of money if he makes another one for free. I had already paid for the arrangement so it was not free. I called corporate office and my case is still not resolved. I am asking for a refund of my order. No one has that kind of money to just throw away in the trash!
Laurie M.
Place rating: 4 Birmingham, AL
So, we all know when sending a gift, flowers are our«default» choice. Unfortunately everyone receiving those gifts– knows that too. So next time– do something more creative, that is equally lovely, but tasty, too! Call Edible arrangements in Homewood. Often, if you call in the morning– the delivery can be made that same day. The various” bouquet” selections are filled with your choice of succulent melon, berries, pineapple or bananas, some dipped in milk or white chocolate, at your request, The fruit is artfully cut or arranged to resemble flowers, and is on skewers– which resemble stems. It really is a stunning presentation. Pricing is as varied as the options. Additional adders include themed containers, Mylar balloons, or small stuffed animals. You’ may pay a bit more, but you’ll be appreciated a whole lot more, too!