Nails Spa & Beyond

Overpriced manicure chipped the next day. Plus, I asked for my cuticles to be trimmed well & they’re a mess. Needed a new manicure within a few days. Never again!

Came here for a Gel Manicure with my sister and we both left very happy with our polishes! Both manicurists took their time and did a meticulous job.
The color selection for the gel polishes is quite large, however they didn’t have very many (if any) of the CND gel polish brand, which I prefer above OPI & Essie.
The nail salon is also really nice — it’s new, clean, and spacious. Good spot!

Please please read this… Yesterday, September 9^th, 2015. I went to Nails Spa and Beyond for a basic pedicure… The young lady who was giving me the pedicure seemed to be sweet. I don’t have anything personally against her… however, when she was using the tool that is used to remove dead skin, she rubbed so hard on the side of my big toe… I saw stars and yelled in pain… then I look at my foot and blood is gushing out of my toe… the young lady really didn’t seem startled… she went and found some kind of powder which seemed to stop the bleeding… and somewhat finished the pedicure… the side of my toe, although black didn’t hurt at the time… I did ask for a band aid… she got up and then two women came over to look at my toe… the receptionist and another woman… and they said. the young lady just went to the dollar store to get a band aid… WAIT! No one asked me if I was ok… and when I left they charged me!!! And… I am ashamed to admit… I gave the girl a $ 5.00 tip… I think I was in shock! So… as the story goes… today my toe is killing me… and the shoes I need to wear this weekend… hurt it worse! I called to tell them that I will be giving them an unfavorable reference. and I will never go there again and anyone I know will never go there again! The receptionist asked for my number and said the owner would want to speak to me… I declined, there is nothing the owner can say or do after the fact… Very very poor customer service… I mean really… wouldn’t you say, how does it feel? Or maybe… we are sorry! Please… do not go there!

Let me say I have been getting my nails done for about 20 years! I love this salon from the minute I walk in to either Danielle or Trisha who greet me with a happy face and make it a point to make me feel comfortable. My nail tech is truly the best so fun and extremely amazing with unique nail designs, I don’t even have to say what I want they just know me on a personal level… makes me feel so relaxed and happy! Anyone who has ever ever done my pedicure takes the time to set up and give me the best pedicure ever! Hot stones and great massages! This is truly one of my happy places and I feel like it’s my 2 hour vacation every other week!

I have been going to this place since it opened. Coming into the area the place was extremely appealing (clean, modern, fun, etc.), but as the business grew and client volume increased the services became significantly worse.
Over the past 6 or so months I have seen a ton of new girls working. The new girls rush, give crappy massages and it’s obvious that they just want you in and out. About 3 months ago I stopped coming here and started driving 15 minutes to go to a great place. Not to mention, their prices are a little steep. And you’re really just paying extra because hey they have cool lights and nice looking chairs but that’s about it.

My last visit to this place was just awful. I will NOT be back.

If I could give this place zero stars, I would! Yes, the salon is gorgeous; but there are no amount of aesthetics can possibly make up for the horrific customer service here! My «two week manicure» didn’t make it even one week without chipping and peeling DRASTICALLY. Things happen though, so I figured no big deal… I’ll take my 9 year old niece for a birthday mani/​pedi and get this fixed while I’m there. Rather than apologizing for the condition of my nails, I was told «well, your two weeks is almost up.» Ummm, no… it’s been TEN DAYS and this started week one! I even took photos, which are time stamped, to prove as much! Even after seeing the photo evidence, they didn’t offer an apology or make any effort to rectify the situation.
I was ready to walk out at that point, but I wanted to get my niece’s nails done for her birthday, so I said «just soak these off and I’ll get a regular mani, and she’ll have a mani/​pedi.» To which they responded, «well you’re going to have to wait a half hour.» My eyes immediately shifted to the EMPTY nail bar — not a SINGLE person sitting there, literally — and said, forget it. I am leaving and will never be back. If you value good customer service, I would not bother going here! It’s also worth mentioning my initial appointment took two hours! Never in my life has it taken two hours for a gel manicure!

I guess they open the doors and answer phones at EXACTLY the time stated, not one second earlier. I was s walk in, and I had a great experience. I was greeted at the door, and taken for my spa service (eyebrow wax) right away. I can’t say the lady was talkative, she didn’t say a single word. She was courteous and did a great job. I just happened to be shopping near there, but I would go back again.

The best nail salon I have come across yet. The staff is nice and friendly. They take their time and I never Feel rushed. I see Sarah for my pedicures, she’s wonderful! She’s very patient with me and I feel very relaxed! I also get my gels done with Trey, who always does a good job! I have never had a broken nail or chipped polish when I get my gels done by him! They also have early bird specials on mani/​pedis!

Love, love this place!
Staff is very friendly and accommodating. They take time to make sure my nails look perfect everytime.
Well worth the money!

Great friendly staff, clean environment, convenient location. I love this place. They’re always up for accommodating you every whim: from getting you the time you want to the nail stylist you want. Love them!

This is the cleanest salon in the area. You definitely get what you pay for. I’ve been coming here since the grand opening and have yet to be let down. I’m not sure what the other reviewers are talking about at all. I’m not a «regular» and I don’t go to the same person every time, but when my mom and I go for pedicures a few times a year, we always come here. It’s worth the price, and the staff is always friendly and pleasant.

I have a different experience here, compared to the reviews on here. I absolutely love and trust the empoyees here. This is a place that ensures that the customer is happy, from making the appointment to meeting your services. As a «picky» consumer, this is the only place that i have consistently stuck with. Each employee greets you by your name and a smile; nails/​wax done just right for me — I am happy to be a regular customer here.

Convenient hours and location for this friendly nail salon. Started here from the opening. Enjoy the leg scrub. Hot wax to heels and lotion massage.

Been going to this salon for years! Highly recommend and much better than other local places. I have had almost all of the staff members do work on me and I have never had a problem. The owners are friendly and the staff are nice and professional. I wouldnt be surprised if the other two reveiwers work for the competition. In my opinion there is NO competition.

I don’t understand the other reviews of this business. I have been going to this location for gel manicures and pedi’s since they opened. I have always been satisfied with the work done. The prices may be a bit higher than some other local nail salons but I feel it is well worth it for a few reasons. It is one of the only salons I’ve been to where everyone speaks English. I’ve been to places where pedicurest had no idea what I was saying. It is clean and everyone is friendly. I’ve never waited more than a few minutes after appointment time.
It may not be the perfect location for a quiet «spa day» but that’s not why I go there.
I don’t mind paying more for quality work and friendly service!

This place actually does a good manicure and pedicure in the area. They usually have availability for walk ins (which I like) and are very friendly.

Don’t waste you time or money on this place… Its basically your run of the mill factory nail (sweatshop)“salon”…
A row of 10 spa chairs with a bunch of ladies doing your nails with perpetual miserable frowns on their faces. (i like to call them «stink faces»)
Horrible customer service. rushed, non-​personal and my «manicurist» had terrible breath…
Mediocre quality of work… I can literally do a better job on my own nails, I was so frustrated me and my friend had to pay $ 97.00 for two mani/pedi’s… It would have been fair if they had done a good service but we felt ripped off…
And to think we had to wait 20 min thinking it was worth it…
While sitting there I observed a bunch of crap laying on the floor behind the counter (lunch bags, purses, coats)…
Nail polish misplaced all over,
An employee bringing her little boy out to walk in front of the salon because he was napping in the back…
It was unbelievable! so much for the «relaxing» spa day… it was a freakin circus…
An overall MEDIOCRE expensive experience… NOT RETURNING EVER! We’ll just go back to our old hangout, It might not look as fancy as this one but its a million times better…